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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1069 reviews)

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4.97

Based on 1,069 reviews, last reviewed 11th Dec 2025

97% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Number one service Excellent service, prompt replys Reviewed on: 11th December 2025

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1069)

Very fast and very helpful with the loan and everyth...

Very fast and very helpful with the loan and everything Reviewed on: 9th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Silviu, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 15th May 2025

Very easy and straightforward to apply and get infor...

Very easy and straightforward to apply and get information. Reviewed on: 9th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Catherine, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 15th May 2025

I have had several loans from PCCU and have always h...

I have had several loans from PCCU and have always had a great experience applying with them. The staff are friendly and helpful and answer any queries I have very quickly. Reviewed on: 9th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Anna, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 15th May 2025

Always friendly, easy to deal with.

Always friendly, easy to deal with. Great range of products and account is easy to manage Reviewed on: 9th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emily, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 15th May 2025

Very quick and easy application.

Very quick and easy application. Reviewed on: 9th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Joanna, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 15th May 2025

I have always had a great experience with Pennine.

I have always had a great experience with Pennine. Their customer service is absolutely amazing. I have never had a bad experience Reviewed on: 9th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Michelle, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 15th May 2025

Quick efficient easy to use and understand

Quick efficient easy to use and understand Reviewed on: 9th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Portia, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 15th May 2025

The staff are always helpful informative and underst...

The staff are always helpful informative and understanding means a lot and explain everything in an understanding very patient and friendly too Reviewed on: 8th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Warren, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 9th May 2025

Quick and good communication - always easy!

Quick and good communication - always easy! Reviewed on: 8th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Terri, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 9th May 2025

These guys are excellent, great website and a great...

These guys are excellent, great website and a great way to save Reviewed on: 8th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Michelle, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 9th May 2025

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