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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (994 reviews)

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4.97

Based on 994 reviews, last reviewed 22nd Aug 2025

416% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Brilliant service. Brilliant service. Been helping me and my family for years. Reviewed on: 22nd August 2025

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (994)

Great for saving just comes n handy

Great for saving just comes n handy Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tina, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th April 2025

The loan and staff great plus call centre is in...

The loan and staff great plus call centre is in UK Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi C Fawcett, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 14th April 2025

customer service at its best

77 years old application for a loan fairly basic but earnings data i found difficult to fill in properly and gave up after several attempts the same day the lady manageras she had seen my errors phoned me up and talked me throu the application and the loan was passed above the call of duty i would say Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Donald, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th April 2025

Experience is always quite good they respond and hel...

Experience is always quite good they respond and help quite quickly very rewarding service aswell Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Hayley, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 14th April 2025

Pccu is amazing and the workers there are always so...

Pccu is amazing and the workers there are always so helpful. Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th April 2025

Pennine is a great way to save and it doesn’t affect...

Pennine is a great way to save and it doesn’t affect my money Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Zarah, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 14th April 2025

They have been brilliant with me.

They have been brilliant with me. I was approved a loan for a car which has helped get me back on my feet. For the first time ever, I have some savings building up. Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Annette, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 14th April 2025

Appreciation.

PCCU has gave me chances no one else would. They don’t base it from my credit score but my affordable. They are quick, easy and really helpful. I absolutely appreciate the opportunity they have gave me. Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Hayley, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 14th April 2025

They where very friendly and it was quick and simple...

They where very friendly and it was quick and simple Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th April 2025

Very fast friendly everything explained and nothing...

Very fast friendly everything explained and nothing is hidden or a surprise Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shan, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th April 2025

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