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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1021 reviews)

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4.97

Based on 1,021 reviews, last reviewed 3rd Sep 2025

315% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Family loan Applied for a family + loan online got a decision in less than a hour & they said would be paid within 4 hours so fast & easy Reviewed on: 3rd September 2025

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1021)

Brilliant service as Always

Brilliant service as Always and really friendly staff Reviewed on: 15th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 16th April 2025

Quick and easy to apply for loan

Quick and easy to apply for loan Reviewed on: 15th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Skye, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 16th April 2025

How I’ve been finding it.

I used to put stuff like this off, but this is the best I’ve used! Using loans and paying them off as well as saving is amazing! I’ve had two loans and probably more so I can save at the same time because I’m not great on saving money but this is encouraging. The staff are friendly and helpful especially if anything seems wrong. I get plenty of emails about information that is relevant! I would definitely recommend this company for those that are needing loans but also wanting to save alongside! Reviewed on: 15th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi AB, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. We really appreciate the recommendation. Many thanks! Response date: 16th April 2025

Excellent service, very quick response

Excellent service, very quick response Reviewed on: 15th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 16th April 2025

Been with pccu for a while now, always excellent, qu...

Been with pccu for a while now, always excellent, quick responses and very helpful Reviewed on: 15th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rachel, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 16th April 2025

Everyone is always friendly.

Everyone is always friendly. The app is easy to use Reviewed on: 15th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Natalie, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 16th April 2025

5 star service fast efficient freindly

5 star service fast efficient freindly Reviewed on: 15th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Clare, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 16th April 2025

Excellent service, always there to help you out!

Excellent service, always there to help you out! :) Reviewed on: 15th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi LM, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 16th April 2025

Always deal with people from my experience quickly

Always deal with people from my experience quickly Reviewed on: 15th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 16th April 2025

Pccu has helped me when I've needed it, I was recomm...

Pccu has helped me when I've needed it, I was recommended by a friend who told me all about it and its been a massive help Reviewed on: 15th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jessica, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 16th April 2025

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