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The A&A Group reviews

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Rated Poor 1.75/5

The A&A Group reviews

Unverified business

Review summary

People rate this company as Poor based on 3 product reviews

Average score of 1.75/5
5 star
0%
4 star
33%
3 star
0%
2 star
0%
1 star
67%

Latest positive rating

4/5

CheekyCharges Campaigner

Good price car insurance with bonus years added to NCB

Latest negative rating

1/5

Shocking customer service unhelpful and rude.

The service is terrible since i have been with this company they have let me down several times the agents have been rude. You wait... The service is terrible since i have been with this company they have let me down several times the agents have been rude. You wait to be connected then get through to an agent they put the phone down then the second one puts me on hold for ten minutes as he was getting my details up and then decides to transfer me then i get put through to someone finally. Explained how upset and frustrated i was all i wanted to do is make a payment she then tells me the dates have changed and gives me two different amounts and then talks over me being rude. Wanted to speak to a manager was put on hold and then told manager is not willing to speak as another department is dealing with it and i felt like the agent was arguing with me its so unprofessional and there is no need to speak to someone like that. Would never recommend as the service is terrible. Read more Read less

{"display":"uzma","full_name":"uzma","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Insurance Broker
uzma 12th October 2016

About The A&A Group

The A&A Group is a leading UK-based insurance broker. Have you taken out insurance with The A&A Group? You can write a The A&A Group review here to help other people find out how good the service The A&A Group offers really is.

Reviews for The A&A Group

Showing all company reviews

Shocking customer service unhelpful and rude.

Insurance Broker 12th October 2016

The service is terrible since i have been with this company they have let me down several times the agents have been rude. You wait... The service is terrible since i have been with this company they have let me down several times the agents have been rude. You wait to be connected then get through to an agent they put the phone down then the second one puts me on hold for ten minutes as he was getting my details up and then decides to transfer me then i get put through to someone finally. Explained how upset and frustrated i was all i wanted to do is make a payment she then tells me the dates have changed and gives me two different amounts and then talks over me being rude. Wanted to speak to a manager was put on hold and then told manager is not willing to speak as another department is dealing with it and i felt like the agent was arguing with me its so unprofessional and there is no need to speak to someone like that. Would never recommend as the service is terrible. Read more Read less

Rated Terrible 1/5
Read more product reviews

Worse broker ever! They are just a bunch of robots behind telephones and computer screens!!

Insurance Broker 10th May 2016

I only gave one star as you are not permitted to submit a review without it. Otherwise, they would receive nothing. Please, if you want... I only gave one star as you are not permitted to submit a review without it. Otherwise, they would receive nothing. Please, if you want to have peace of mind, stay WELL CLEAR OF THIS COMPANY!!! They made my nephew end up having a mental breakdown and could not even go into work the following day. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 4/5

    CheekyCharges Campaigner

    Good price car insurance with bonus years added to NCB

    The A&A Group are low on reviews. Used one of their products? Why not write a review.

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    Showing all products offered by The A&A Group

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