The A&A Group reviews
The A&A Group reviews
Review summary
People rate this company as Poor based on 3 product reviews
Latest positive rating
CheekyCharges Campaigner
Good price car insurance with bonus years added to NCB
Latest negative rating
Shocking customer service unhelpful and rude.
The service is terrible since i have been with this company they have let me down several times the agents have been rude. You wait... The service is terrible since i have been with this company they have let me down several times the agents have been rude. You wait to be connected then get through to an agent they put the phone down then the second one puts me on hold for ten minutes as he was getting my details up and then decides to transfer me then i get put through to someone finally. Explained how upset and frustrated i was all i wanted to do is make a payment she then tells me the dates have changed and gives me two different amounts and then talks over me being rude. Wanted to speak to a manager was put on hold and then told manager is not willing to speak as another department is dealing with it and i felt like the agent was arguing with me its so unprofessional and there is no need to speak to someone like that. Would never recommend as the service is terrible. Read more Read less
About The A&A Group
The A&A Group is a leading UK-based insurance broker. Have you taken out insurance with The A&A Group? You can write a The A&A Group review here to help other people find out how good the service The A&A Group offers really is.
Reviews for The A&A Group
Showing all company reviews
Shocking customer service unhelpful and rude.
The service is terrible since i have been with this company they have let me down several times the agents have been rude. You wait... The service is terrible since i have been with this company they have let me down several times the agents have been rude. You wait to be connected then get through to an agent they put the phone down then the second one puts me on hold for ten minutes as he was getting my details up and then decides to transfer me then i get put through to someone finally. Explained how upset and frustrated i was all i wanted to do is make a payment she then tells me the dates have changed and gives me two different amounts and then talks over me being rude. Wanted to speak to a manager was put on hold and then told manager is not willing to speak as another department is dealing with it and i felt like the agent was arguing with me its so unprofessional and there is no need to speak to someone like that. Would never recommend as the service is terrible. Read more Read less
Worse broker ever! They are just a bunch of robots behind telephones and computer screens!!
I only gave one star as you are not permitted to submit a review without it. Otherwise, they would receive nothing. Please, if you want... I only gave one star as you are not permitted to submit a review without it. Otherwise, they would receive nothing. Please, if you want to have peace of mind, stay WELL CLEAR OF THIS COMPANY!!! They made my nephew end up having a mental breakdown and could not even go into work the following day. Read more Read less
Products from The A&A Group
Showing all products offered by The A&A Group
Insurance Broker
by The A&A GroupOur The A&A Group Insurance Broker reviews can help you to find out what life as a The A&A Group customer is really like. We know that a good Insurance...
Insurance Broker
by The A&A GroupOur The A&A Group Insurance Broker reviews can help you to find out what life as a The A&A Group customer is really like. We know that a good Insurance...
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