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Abound: Personal loans reviews

Name: Personal loans
Rating: 4.80 (18335 reviews)

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4.80

Based on 18,333 reviews, last reviewed 4th Aug 2026

98% decrease in 5 star reviews

in the past 90 days

97% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

What more could you ask for? I applied and was approved following simple security checks within 20 minutes. The process was excellent Reviewed on: 4th August 2026

Latest lowest rating:

1

Worst customer service I am extremely disappointed with my experience with Abound. I had been an Abound customer for around two years and maintained my loan responsibly. I ... Read more Reviewed on: 17th July 2026

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About this product

Abound offer personal loans for amounts between £2,000 and £10,000.

When making a lending decision, Abound look at the full picture – what you earn, how you spend and what’s left at the end rather than only looking at your credit score.

Abound personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Abound before, you can also leave a review and share your experience.

Abound Personal loans reviews (18335)

Review of the Abound, Personal loans:

Utmost professional in dealing with Loan application.

Utmost professional in dealing with Loan application. The customer service assistants are always available to solve queries. Reviewed on: 16th April 2025

Worst customer service

I am extremely disappointed with my experience with Abound. I had been an Abound customer for around two years and maintained my loan responsibly. I never missed a payment, had no negative marks on my credit file, and recently repaid my loan in full. While I still had my loan, I noticed through Credit Karma that Abound was advertising loans at 9.2% APR, while I was paying 14.65% APR and had paid approximately £800 in loan fees when I originally took out the loan. When I asked if they could reduce my interest rate or combine my existing balance with a £9,000 top-up at the lower advertised rate, they refused and instead offered me a top-up at 14.9% APR. I then applied for a new loan but was told that I could not have two loan accounts and would first need to repay my existing loan before submitting a new application. I followed their advice, repaid my loan in full, and then reapplied. To my surprise, my application was rejected, with the explanation that, "as a responsible lender," they could not offer me a new loan. This was extremely frustrating. I had an excellent repayment history with Abound, never missed a payment, had no adverse credit history, and had just settled my loan in full. It seems unfair to advise a customer to clear their existing loan before reapplying, only to reject the new application afterwards. My biggest concern is that Abound advertises attractive rates to new customers while existing loyal customers continue paying much higher interest rates and fees, with little opportunity to benefit from those lower rates when requesting a top-up or refinance. Based on my personal experience, I found the interest rates and fees to be poor value, and the lending process lacked transparency and consistency. I expected better treatment as a loyal customer with a strong repayment record. Reviewed on: 17th July 2026

Quik and profesional services,very hapy

Quik and profesional services,very hapy Reviewed on: 17th July 2026

Excellent

Good to have a help. Very helpful Reviewed on: 16th July 2026

Excellent customer service very easy to use would re...

Excellent customer service very easy to use would recommend to friends and family Reviewed on: 16th July 2026

Very easy to access and a quick response to customer...

Very easy to access and a quick response to customer services. Reviewed on: 16th July 2026

It was just 24 hours to received my loan and which i...

It was just 24 hours to received my loan and which is the best I have seen so far Reviewed on: 15th July 2026

Vary quick and , good.

Vary quick and , good. Get money very fast Reviewed on: 15th July 2026

Easy and good service.

Easy and good service. Was a fast process with no issues. Reviewed on: 14th July 2026

Top notch

Really saved me by allowing me to consolidate my loans in one place with a good APR Reviewed on: 14th July 2026

Abound is the best lender I know.

Abound is the best lender I know. They give hope to the hopeless.If no other lender accepts you, try abound. They will accept you with affordable interest rate Reviewed on: 14th July 2026

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