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Agria Pet Insurance: Pet insurance reviews

View other Agria Pet Insurance products
4.88
Based on 3,198 reviews, last reviewed 8th Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Amazing pet insurance! My cat was involved in a serious accident and had to have major surgery to survive. I was extremely glad I had Agria pet insurance in place for him. T... Read more Reviewed on: 2nd September 2024
Aimee Rogers's avatar
Aimee Rogers

Latest lowest rating:

1

Agent lied about cover, missold policies AVOID Bought insurance for 3 horses at a horse show and they lied and mislead us, so the animals werent actually covered, then we needed to spend over a tho... Read more Reviewed on: 8th January 2026
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Phil
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About this product

With an Agria Pet Insurance policy, you can cover dogs, cats, rabbits and horses.

Agria Pet Insurance comes with a range of cover levels to choose from including Lifetime, Lifetime Plus and Lifetime Premium. You can get a discount if you insure multiple pets with Agria.

Agria Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Agria before, you can also leave a review and share your experience.

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Agria Pet Insurance Pet insurance reviews (3198)

First time user, sad situation, friendly, sympathetic and efficient response

5
When you buy a pedigree kitten you get four weeks free pet insurance. Thankfully we have never had to use it. Until last month. In fact despite over thirty years of cat rescue/being owned by cats of all types (and dogs before that), we had never had pet insurance. So much so that when our new Somali kitten became ill, I had forgotten that we had new kitten insurance. Very sadly, despite the best efforts of all at The Liverpool Vets, University of Liverpool Veterinary faculty, and a referral soft tissue specialist, our beautiful kitten had to be put to sleep. I paid the vet for their work and took him home to bury him. Two days later I had a call from Agria to remind me his insurance was running out. In other words they wanted to sell me insurance. I explained that he had died. The person on the line was genuinely sympathetic (I'm a former barrister I can smell fake a mile away!). He immediately talked me through the claim procedure, told me what deductions they would make. Making the claim (my first) was very straight forward indeed. Immediate response to let me know they had it, with estimate of how long they would need to sort it out, and what they would do. The following day I received a hand written sympathy card, which I thought was a good thing to do. My vets fees claim was sorted out within a few days with payment made direct to me within 24 hours. I phoned the person (Ashton) who had helped to thank him, but he wasn't done and checked that we had been paid the purchase price. When he discovered we hadn't he told me how to sort that out too. I started this review by stating that we'd never had pet insurance. Well we do now. All our wonderful Somalis are now insured by Agria. Not because they paid out, not because their's was a keen price (it was), not because we liked their no nonsense policy, in which you what you see is what you get, ( I used to draft the small print for insurance policies), but because at a time when we were pretty devastated, they were human and humane. Everyone we dealt with made us feel that they really did have the best interests of us and our cats at the forefront of their business model. Old fashioned human centred customer service seems to be in the ascendance. Three cheers from us on that. I have recommended Agria to friends with both cats and dogs, not something I do lightly. I still don't understand why our female cat is cheaper to insure than her twin brother though! Reviewed on: 13th August 2020
Nadine Daniel's avatar
Nadine Daniel

Supuuurrr insurance

5
Always easy,lots of information. Think my cat is happy Reviewed on: 13th August 2020
Diana Duncane's avatar
Diana Duncane

Definitely recommend

4
Would recommend - easy, friendly service with regular updates and easy access to customer services Reviewed on: 13th August 2020
Jodie's avatar
Jodie

Easy to deal with from the begining and explained everything clearly

5
Never had to use the insurance yet. But when buying it agria helped where other insurance companies wouldn't. I.e. we were moving and couldn't have our dog until we had moved.our daughter looked after him and agria allowed the insurance to cover ollie at my daughters address. Other companies refused. . Reviewed on: 13th August 2020
Jenkins's avatar
Jenkins

Very good value for money and expert advice when needed

5
Received excellent quote for my 2 dogs and and the advisers are extremely knowledgeable and helpful. Reviewed on: 13th August 2020
JS's avatar
JS

Excellent

5
Good cover plan, good prices and Agria settle quickly. I have not encountered any problems with the claims I have made. Reviewed on: 13th August 2020
Sue Omasta's avatar
Sue Omasta

Brilliant service especially for military

5
Very easy and professional service for uk military especially when overseas. Always very courteous and helpful. Reviewed on: 13th August 2020
James Sugrue's avatar
James Sugrue

Excellent service

5
Agria provided thoughtful and helpful advice when Ophelia, my cat, was very ill. Unfortunately the ending was not a happy one but they were considerate, acted promptly and even sent a condolences card. I have two other cats, Marvin and Isaac who are also insured with Agria. I would highly recommend. Reviewed on: 13th August 2020
Sue's avatar
Sue

Plenty of offers

5
Agria pet insurance keep me well informed by email with plenty of offers. Good value insurance for Peace of mind Reviewed on: 13th August 2020
Moira 'Campbell' Pinches's avatar
Moira 'Campbell' Pinches

Competitive prices and approachable. Never been with anyone else.

5
Great experience! We have never had our dog with anyone else and we’ve always had good price offers. Reviewed on: 13th August 2020
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Enma

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