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Aviva: Annuity reviews

Name: Annuity
Rating: 3.87 (15 reviews)

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3.90

Based on 15 reviews, last reviewed 5th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

20%

2 star

20%

Latest highest rating:

5

Very happy with my Aviva annuity Everything with my dealings with this company was smooth. I'm very happy with the interest rate agreed. They pay me on time with correct amount agree... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

The Bad and Ugly Pathetic customer services and everytime one rings asked if you want to make a complaint with no feedback if there is than they are working very hard. Reviewed on: 4th April 2023

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About this product

At Smart Money People, we collect Aviva Annuity reviews from customers like you. If you're thinking of getting an Aviva Annuity check out our reviews, or if you're an existing Aviva customer - please share your experiences with our community in order to help out others!

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Aviva Annuity reviews (15)

Very happy with my Aviva annuity

Everything with my dealings with this company was smooth. I'm very happy with the interest rate agreed. They pay me on time with correct amount agreed. Dealing with such a well established brand makes me very confident. Reviewed on: 5th September 2024

Useful product that does what it says it will.

Useful product that does what it says it will. Reviewed on: 24th August 2024

Easy to use

My pension is managed well and easy online Reviewed on: 5th September 2023

110% performance

Good service is often measured by actions taken when things go wrong. Aviva have far exceeded my expectations when resolving a recent issue and they not only resolved the issue but went above and beyond to ensure I had a good customer experience. Reviewed on: 29th August 2023

Best deal available at the time

There were a lot of options regarding how I could take my annuity so I was able to find one that suited our needs. Reviewed on: 23rd July 2023

The Bad and Ugly

Pathetic customer services and everytime one rings asked if you want to make a complaint with no feedback if there is than they are working very hard. Reviewed on: 4th April 2023

Terrible service

Had my money for over a month and still not set up my annuity, wait on phone time is over 60 minutes Reviewed on: 4th January 2023

good reliable service

once started everything runs like clockwork Reviewed on: 13th September 2022

Efficiency declined over the years

I have been with Aviva PP for over 30 years, in recent years the customer service is less than beguilling, never do what they say they are going to do?? I have transferred to an annuity with Legal & General which has a higher rating. Reviewed on: 15th October 2021

Terrible company

Refusing to pay out my husband's annuity - over £200,000 has been swiped and no apology or explanation. Are they about to go under ? We are now taking legal advice to try and get his money back from them but suspect we will have an almighty battle. Be careful people - they will take your money and run. Reviewed on: 13th October 2021

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