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Axa: Private Health Insurance reviews

Name: Private Health Insurance
Rating: 1.97 (37 reviews)

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1.41

Based on 37 reviews, last reviewed 25th Oct 2024

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

11%

16%

2 star

70%

Latest highest rating:

5

Easy access to fast medical treatment at an affordable price Every time I claimed the claiming process was smooth and claims staff really friendly. Even once when things did go slightly wrong, the issue was re... Read more Reviewed on: 9th July 2020

Latest lowest rating:

1

The worst Thery are completely useless, in basically all aspects. I really hope people read this review (and many others) and decide NOT to use AXA for private ... Read more Reviewed on: 25th October 2024

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About this product

Axa health insurance reviews can help to you to get the inside track on life as a Axa health insurance customer before you take out a policy. Making sure that you find the best health insurance provider for you can help to give you piece of mind...which is were we come in! Smart Money People in the UK's leading financial services review site. Our mission is to help increase trust and transparency using the power of YOUR reviews...so why not write a Axa health insurance review today!

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Axa Private Health Insurance reviews (37)

Great customer service

AXA are polite and friendly over the phone. They provide a clear and comprehensive health plans which are easy to understand. Their customer representatives will clearly explain what is available to you with whatever package you have subscribed to. All in all, a good company to provide private healthcare. Reviewed on: 17th July 2018

Claims

Have used Axa for claims process and they have been excellent Reviewed on: 29th September 2017

Good

Usual experience Not over expectations Reviewed on: 6th July 2017

Amazing service

AXA paid for a £53,000 spinal operation that I needed. It far exceeded the amount I was covered for each year and the operation was on their list of ones not covered. They agreed with no problem. This is after they have paid for another 4 expensive operations in the last 2 years and numerous tests and specialists ect. They have been brilliant! Reviewed on: 29th August 2016

Prompt and excellent service.

Very fast and prompt service with AXA. The health plan is affordable and allows you to receive private and professionall treatment instantly. Reviewed on: 5th November 2015

No fuss with great customer service

I made a claim several months ago on a policy I had with them and talking to them could not have gone easier. I got through to a UK call centre (which is always a plus) and got through in less than a minute. I was always suspicious when making a claim like this and expected some degree of a 'runaround' from them, but I couldn't be more wrong. They were courteous, understanding and very helpful and dealt with the claim very quickly over the phone, and within the week I had received a cheque as promised from my claim. I cannot praise them enough for their swift dealing of the claim, as this is how it should be done with matters to do with health when you have other things on your mind. I can easily recommend Axa to others based on my experience. Reviewed on: 27th August 2015

Simple & SUPPORTIVE claims process

Really simple and supportive claims process - which matters a lot when you're going through health issues Reviewed on: 1st July 2015

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