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AXA: Health Plan reviews

View other AXA products
2.06
Based on 42 reviews, last reviewed 18th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
10%
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14%
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2%
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2%
See only 1 star reviews
72%

Latest highest rating:

5

Easy access to fast medical treatment at an affordable price Every time I claimed the claiming process was smooth and claims staff really friendly. Even once when things did go slightly wrong, the issue was re... Read more Reviewed on: 9th July 2020
Craig Rogers's avatar
Craig Rogers

Latest lowest rating:

1

AXA have consistently denied legitimate Claims AXA have consistently denied legitimate… AXA have consistently denied legitimate claims for covered items, even resorting to approving and then denyin... Read more Reviewed on: 18th May 2026
Mark B's avatar
Mark B
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About this product

The AXA Health Plan lets you build and adapt the right health care cover for your circumstances.

Pick from four cover options, have different cover for different family members and you can include family members who live at different addresses. You can get am AXA Health Plan quote online or over the phone.

AXA Health Plan reviews help you find out what it’s really like to be a customer. If you’ve used AXA before, you can also leave a review and share your experience.

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AXA Health Plan reviews (42)

No fuss with great customer service

4
I made a claim several months ago on a policy I had with them and talking to them could not have gone easier. I got through to a UK call centre (which is always a plus) and got through in less than a minute. I was always suspicious when making a claim like this and expected some degree of a 'runaround' from them, but I couldn't be more wrong. They were courteous, understanding and very helpful and dealt with the claim very quickly over the phone, and within the week I had received a cheque as promised from my claim. I cannot praise them enough for their swift dealing of the claim, as this is how it should be done with matters to do with health when you have other things on your mind. I can easily recommend Axa to others based on my experience. Reviewed on: 27th August 2015
superewok's avatar
superewok

Simple & SUPPORTIVE claims process

5
Really simple and supportive claims process - which matters a lot when you're going through health issues Reviewed on: 1st July 2015
Helios's avatar
Helios

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