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Bamboo Loans: Personal loan reviews

4.92
Based on 15,527 reviews, last reviewed 10th Mar 2026
150300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Great customer service and super efficient with prom... Great customer service and super efficient with prompt replies to requests Reviewed on: 10th March 2026
Rikky Henderson's avatar
Rikky Henderson

Latest lowest rating:

2

Very good communication with the outcome Very good communication with the outcome Reviewed on: 27th February 2026
Blessing I's avatar
Blessing I

About this product

Bamboo offer personal loans from £2,000 to £15,000 over 12 to 60 months.

Bamboo don’t charge fees and there’s no impact on your credit score if you’re not approved. Existing Bamboo customers can apply for a repeat or top-up loan.

Bamboo loan reviews help you find out what it’s really like to be a customer. If you’ve used Bamboo before, you can also leave a review and share your experience.

Bamboo Loans Personal loan reviews (15527)

Review of the Bamboo Loans, Personal loan:

Bamboo Loans: Excellent, Efficient & Easy Loan Provider

5
Me and my partner had our wedding booked from last year however, after saving up we were hit with the news of expecting a baby (which comes with its additional costs). As a result we were in need of some extra cash to help pay off some things for the wedding and after a few searches and a referral I came across Bamboo Loans. The application process was really QUICK, no time wasting with a user friendly website. Within JUST a FEW MINUTES I received an approval email and CONFIRMATION asking me to log in to sign the agreement. The agreement was clearly written with the APR rate and repayment schedule etc. and was able to sign this all electronically! (No stress of having to print, sign and rescan back in... phew!) Once completed I then received a email confirming PAYOUT by 1pm the next day! It was such a stress free process and since making monthly payments I have received reminders by text and email and have also spoken with the bamboo team directly on the phone who are also very helpful offering ongoing support. I didn’t have the greatest credit when I applied but good income and history of making repayments however, they also offer a guarantor loan service for bad credit. Even better... I managed to get a NON GUARANTOR loan which was even better for me! I would certainly recommend BAMBOO Loans :) Reviewed on: 16th June 2020

Excellent Service

5
I have used this company on 2 or 3 occasions and have received excellent customer service each time. Would definitely use them again if I was looking for more finance. Friendly and helpful advisors with a prompt and efficient service! Reviewed on: 25th February 2026

No hassle, easy to do and a great deal

5
No hassle, easy to do and a great deal Reviewed on: 25th February 2026

i want to win the prize

5
i want to win the prize £1000............. Reviewed on: 25th February 2026

It was a nice and easy process I spoke to a lovely l...

5
It was a nice and easy process I spoke to a lovely lady ewho was extremely helpful Reviewed on: 25th February 2026

perfect loan service for your needs!

5
No nonsense easy to use service.Efficient staff that understand your needs and wants. Transparent in their policies and procedures too Reviewed on: 25th February 2026

They take advantage of those with bad rates and char...

1
They take advantage of those with bad rates and charge them exponential interest that should be illegal. I took out a 15k loan and they charged me 15k. So 30k I had to pay back. After 2 years I paid back 15k but still had 14k left to go for the remainder 3 years. I’d avoid. They are vultures Reviewed on: 25th February 2026
Reply from Bamboo Loans Hi Patrick, Thank you for taking the time to leave us a review. We’re sorry to hear about your experience and how this has made you feel. We understand that interest rates can sometimes feel high, and we want to reassure you that our loans are priced to reflect the level of risk involved, while ensuring fairness for all customers. We also make sure our pre‑contract information is clear and transparent, so customers have everything they need to make an informed decision before going ahead with their loan. If you’d like to discuss this further, we’re here to help. You can contact us via our contact us page: https://www.bambooloans.com/s/contact-us /. Kind regards, Bamboo Response date: 4th March 2026
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Bamboo Loans

Excellent service

5
I have been with bamboo for 3 years and the whole time I had my loan I was kept up to date with statements and if I requested any information they provided this straight away. Excellent service and absolutely recommend. Reviewed on: 25th February 2026

Great company, fantastic service.

5
It was a straight forward process and when I needed to top up my loan for repairs they accommodated. I’ll forever be grateful as it really helped me out, Reviewed on: 25th February 2026

EXCELLENT SERVICE

5
Had a great experience - sorted my loan very quickly Reviewed on: 25th February 2026

exceptional.

5
I’ve had an exceptionally easy and helpful time with bamboo. They were friendly, efficient and the website is easy to use. I settled my loan early and the process for this was quick and simple. I wouldn’t hesitate to recommend them to friends and family. Reviewed on: 25th February 2026