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Bamboo Loans: Personal loan reviews

Name: Personal loan
Rating: 4.92 (15527 reviews)

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4.92

Based on 15,527 reviews, last reviewed 10th Mar 2026

150300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great customer service and super efficient with prom... Great customer service and super efficient with prompt replies to requests Reviewed on: 10th March 2026

Latest lowest rating:

2

Very good communication with the outcome Very good communication with the outcome Reviewed on: 27th February 2026

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About this product

Bamboo offer personal loans from £2,000 to £15,000 over 12 to 60 months.

Bamboo don’t charge fees and there’s no impact on your credit score if you’re not approved. Existing Bamboo customers can apply for a repeat or top-up loan.

Bamboo loan reviews help you find out what it’s really like to be a customer. If you’ve used Bamboo before, you can also leave a review and share your experience.

Bamboo Loans Personal loan reviews (15527)

Review of the Bamboo Loans, Personal loan:

Bamboo Loans: Excellent, Efficient & Easy Loan Provider

Me and my partner had our wedding booked from last year however, after saving up we were hit with the news of expecting a baby (which comes with its additional costs). As a result we were in need of some extra cash to help pay off some things for the wedding and after a few searches and a referral I came across Bamboo Loans. The application process was really QUICK, no time wasting with a user friendly website. Within JUST a FEW MINUTES I received an approval email and CONFIRMATION asking me to log in to sign the agreement. The agreement was clearly written with the APR rate and repayment schedule etc. and was able to sign this all electronically! (No stress of having to print, sign and rescan back in... phew!) Once completed I then received a email confirming PAYOUT by 1pm the next day! It was such a stress free process and since making monthly payments I have received reminders by text and email and have also spoken with the bamboo team directly on the phone who are also very helpful offering ongoing support. I didn’t have the greatest credit when I applied but good income and history of making repayments however, they also offer a guarantor loan service for bad credit. Even better... I managed to get a NON GUARANTOR loan which was even better for me! I would certainly recommend BAMBOO Loans :) Reviewed on: 16th June 2020

Great provider great service excellent.

I currently have a loan with bamboo and they are great at customer services and help where needed. Solutions are always given. The app/website is great and easy to use. I would definitely recommend this loan provider to someone of they required one. Ive had no issues at all with them. Great service polite and helpful theumb up. Reviewed on: 25th February 2026

Very good loan company

No issues, always clear communications Reviewed on: 25th February 2026

Five-Star Service from a Lender You Can Trust

Bamboo truly deserves to win Best Personal Loan Provider at the 2026 British Bank Awards! From start to finish, my experience has been exceptional. The application process was refreshingly simple and straightforward, with clear guidance every step of the way. I received a quick decision, and everything was explained transparently — no confusing jargon or hidden surprises. What really sets Bamboo apart, though, is their customer support. The team was friendly, professional, and genuinely understanding. They took the time to answer my questions and made me feel valued as a customer, not just another application number. When I needed financial support, Bamboo was there at exactly the right moment, providing a solution that felt responsible and manageable. It’s rare to find a lender that combines efficiency with empathy, but Bamboo does exactly that. I wouldn’t hesitate to recommend them to anyone looking for a personal loan. An outstanding service from a company that truly puts customers first! Reviewed on: 25th February 2026

Brilliant Company!

Excellent customer service, very smooth transaction. Reviewed on: 25th February 2026

Excellent staff’s

My experience with bamboo is that the staff are very friendly & any problems they would sort it for you. Reviewed on: 25th February 2026

Easy application and fast cash transger

Easy application and fast cash transger Reviewed on: 25th February 2026

Were there when I needed support.

Were there when I needed support. Very easy and professional. Would definitely recommend. Best lender I have used! Reviewed on: 25th February 2026

Very helpful, easy to fill out paperwork and the cus...

Very helpful, easy to fill out paperwork and the customer service team are very informative Reviewed on: 25th February 2026

I have been with bamboo for the last four years and...

I have been with bamboo for the last four years and they’ve been good in terms of trouble. They know how to reschedule your payment for you. Reviewed on: 25th February 2026

Perfect, at a time I really need it

Perfect, at a time I really need it Reviewed on: 25th February 2026

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