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Bamboo Loans: Personal loan reviews

4.91
Based on 13,951 reviews, last reviewed 5th Feb 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have used bamboo a few times always helpful I have used bamboo a few times always helpful Reviewed on: 5th February 2026
Carol Dolan's avatar
Carol Dolan

Latest lowest rating:

1

You are ripping off vulnerable customers. You are ripping off customers with very high interest for example, i borrowed £5000 for 48 months and the total repayment is over £8000. Over £3000 in... Read more Reviewed on: 2nd August 2025
Solomon S's avatar
Solomon S

About this product

Bamboo offer personal loans from £2,000 to £15,000 over 12 to 60 months.

Bamboo don’t charge fees and there’s no impact on your credit score if you’re not approved. Existing Bamboo customers can apply for a repeat or top-up loan.

Bamboo loan reviews help you find out what it’s really like to be a customer. If you’ve used Bamboo before, you can also leave a review and share your experience.

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Bamboo Loans Personal loan reviews (13951)

Satisfactory

5
Experience was fantastic! Loan approved without delay. Reviewed on: 13th April 2017

Professional and polite staff

5
I applied for a loan with Bamboo and the professionalism and politeness of the staff was outstanding. I would most definitely recommend them to friend and family and if needed I would use Bamboo again Reviewed on: 13th April 2017

Bamboo

5
Bamboo gave me a good rate. The staff are very efficient and i experienced an excellent customer service. I would recommend bamboo loans to anyone Reviewed on: 13th April 2017

Great company

5
Excellent service no hassle completion. Easy procedures to follow great customer service. Reviewed on: 13th April 2017

Easy process with excellent customer service

5
Bamboo is easy to deal with and the customer service is tops. I would recommend the company to anyone needing a loan and having difficulty with bank lenders. Reviewed on: 13th April 2017

Fast, easy and highly recommended

5
I received my loan very quick and staff were very helpful when applying Reviewed on: 13th April 2017

Trusted and Efficient

5
I found my experience dealing with Bamboo to be first class. Very prompt and efficient service, and fast payment into my account. Would definitely recommend them as a preferred lender. Reviewed on: 13th April 2017

Outstanding customer service

5
Customer Services are outstanding - nothing is too much of a problem they bend over backwards to help every step of the way. Reviewed on: 13th April 2017

Excellent Customer Service

5
Efficient and super friendly customer service. Helped me all the way. Reviewed on: 12th April 2017

Excellent

5
The application process was very quick and easy and all online and I got a decision in minutes. The same for my guarantor. No endless financial questions or telephone interrogations like other companies. It was all very straightforward and once my guarantor had completed their part I received the money within a couple of hours. I've never had any problems at all but on the rare occasion I have called with a query I have had a great experience. The staff were very helpful and they resolved my query immediately. Excellent service. Reviewed on: 12th April 2017

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