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Bedford Insurance: Broker Services reviews

4.73
Based on 1,179 reviews, last reviewed 10th Jul 2019
No new 5 star reviews
in the past 90 days
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Latest highest rating:

5

All good Have had a buy to let portfolio with them, cost effective and good customer service Reviewed on: 10th July 2019
Dave's avatar
Dave

Latest lowest rating:

1

RACIST AND DISCRIMINATING this company and especially the customer service agent JOE no surname given are racist and discriminating and need to be avoided at all costs!! Reviewed on: 8th September 2018
Andrea Sutton Allen's avatar
Andrea Sutton Allen

About this product

Bedford Insurance is an insurance broker who offer car, home, bike, and van insurance via their panel of brokers. If you're deciding if Bedford Insurance is right for you, read our reviews first to help you get a better feel for what the company is like. Already using Bedford Insurance for one or more of your policies? Post a quick review to Smart Money People and your review will help others find the best insurance brokers on the market.

Bedford Insurance Broker Services reviews (1179)

Review of the Bedford Insurance, Broker Services:

Awful experience never wanting to go through this ever again.

1
The staff don't know what their colleagues in the office have said, done, not done. In short, having anything to do with them took me to a dark place on more than 3 occasions and multiple difficult conversations. This is my first year with them and it has been very distressing indeed. I didn't even make a claim nor did I need to this was purely terrible based on agreeing the right cover and being provided with the incorrect cover on numerous occassions. My job demands that I have correct cover in place something that should have been very easy but was anything but. I was recommended by my partner to go with Bedford because he was with Bedford for nearly 10 years for his business needs. However based on my experience which he witnessed playing out over several conversations and call backs and wrong cover discussions etc he might not renew himself. The good point thank god for the Manager without which I would have suffered a heart attack for sure based on the induced stress in sorting this matter out. I am scared to renew with them because after a bad first time experience my motto is 'run for the hills and don't look back!' My other concern is what on earth would have happened if I needed to make a claim! Would I have ended up with a coronary in hospital just discussing my claim alone. I would not have voluntary completed this review but I was sent this form to complete so I have completed it. Reviewed on: 11th September 2017

the insureance maze

5
after comparing comparison and other search engines on the market. on the recommendation from a friend I looked no further after getting quotes from here I realized i wasted my time on the others and will be back for further insurances and I owe my friend a big favour for giving me the heads up this contact, saved lots of hard earned money . Reviewed on: 14th August 2018

Perfect Chouce

5
Can't fault every step of the way. Reviewed on: 14th August 2018

Landlord insurance

5
Fast efficient and value for money. Reviewed on: 14th August 2018

get insured by experts

5
very knowledgeable and very helpful Reviewed on: 31st July 2018

perfect

5
never had any problems always been helpful and have gone out of their way to help me if ive ever needed it Reviewed on: 31st July 2018

Fast, Friendly and Reliable.

5
Bedford Insurance was priced extremely competitively and the registration documents and acceptance were all concluded easily and swiftly. I would not hesitate to recommend Bedford Insurance to anyone. Reviewed on: 31st July 2018

Efficient and so easy

5
Insuring your car with Bedford is a "piece of cake"! Everything is clear, the process is efficient, the staff are friendly and helpful and it is great value for money. Reviewed on: 31st July 2018

Great company

5
Professional in every way, no pressure put on the customer just good service. Reviewed on: 31st July 2018

Good for house and building insurance

3
I've been insuring my house and building for some years and the yearly price is reasonable. I also used to have car insurance with them but they were not competitive compare to other insurance company Reviewed on: 31st July 2018

((FRAUDULENT COMPANY AVOID))

1
FRAUDULENT COMPANY AVOID : was scammed out of £30..took policy out at 1 in the night next morning they rang me to say we are cancelling your policy because you have 2 jobs. I insisted i have only 1 with 1 company being paid 1 wage slip.. but No your a sales assistant and you deliver parcels...you should have listed this as your second job they told me. I have different duties in my job yes but it is the same place of work. Very rude staff tried to explain it is the same job..JUST BEWARE YOU COULD BE OUT OF POCKET FOR THE STUPIDEST LITTLE THING. I WILL NEVER DEAL WITH THIS COMPANY AGAIN. Reviewed on: 30th July 2018