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Bedford Insurance: Broker Services reviews

Name: Broker Services
Rating: 4.74 (1179 reviews)

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4.73

Based on 1,179 reviews, last reviewed 10th Jul 2019

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

80%

16%

Latest highest rating:

5

All good Have had a buy to let portfolio with them, cost effective and good customer service Reviewed on: 10th July 2019

Latest lowest rating:

1

RACIST AND DISCRIMINATING this company and especially the customer service agent JOE no surname given are racist and discriminating and need to be avoided at all costs!! Reviewed on: 8th September 2018

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About this product

Bedford Insurance is an insurance broker who offer car, home, bike, and van insurance via their panel of brokers. If you're deciding if Bedford Insurance is right for you, read our reviews first to help you get a better feel for what the company is like. Already using Bedford Insurance for one or more of your policies? Post a quick review to Smart Money People and your review will help others find the best insurance brokers on the market.

Bedford Insurance Broker Services reviews (1179)

Review of the Bedford Insurance, Broker Services:

took £144 deposit no cover in return

My insurance was cancelled after one of their call handlers had a hissy fit Ok thankyou for the update i didnt know i had insurance because ive not received any confirmation i am now complaining to the ombudsman and will leave back feedback on your websites this is my complaint to start against your company. I bought insurance at 12.30 7/01/2018 £144 deposit ive received only the receipt on the morning. contact mid all day to check insurance Said "no insurance all day. I ring this morning and a rude person gave me abuse started shouting at me and then cancelled my insurance of which i have now received a 2nd email saying your insurance is cancelled i wish this to be treated as a complaint.... Also to add I have emailed your company no response, i have sent messages via facebook no response, I have phoned 3 times no help.i have responded to your request on here and guess what nothing ... are you just keeping my £144 ? cause the only response ive received is on here ....im sure its not difficult to find the emails for the share holders and start emailing them directly...... take my money not one email regarding my vehicle being issured i contact m.i.d and shows no insurance .... and for your record ive also complained to the brokers too about you see what Wednesday brings. Wednesday brought zero responses. Reviewed on: 10th January 2018

Reply from Bedford Insurance Dear Mr Thompson, We have seen your complaint across multiple review platforms and it has been passed over to the New Business Manager. The issue is being investigated and we will be in contact shortly. Unfortunately this is taking longer that usual as all individual complaints must be documented as well as the duplicated and updated versions. Kind regards, Bedford Insurance. Response date: 12th January 2018

the insureance maze

after comparing comparison and other search engines on the market. on the recommendation from a friend I looked no further after getting quotes from here I realized i wasted my time on the others and will be back for further insurances and I owe my friend a big favour for giving me the heads up this contact, saved lots of hard earned money . Reviewed on: 14th August 2018

Perfect Chouce

Can't fault every step of the way. Reviewed on: 14th August 2018

Landlord insurance

Fast efficient and value for money. Reviewed on: 14th August 2018

get insured by experts

very knowledgeable and very helpful Reviewed on: 31st July 2018

perfect

never had any problems always been helpful and have gone out of their way to help me if ive ever needed it Reviewed on: 31st July 2018

Fast, Friendly and Reliable.

Bedford Insurance was priced extremely competitively and the registration documents and acceptance were all concluded easily and swiftly. I would not hesitate to recommend Bedford Insurance to anyone. Reviewed on: 31st July 2018

Efficient and so easy

Insuring your car with Bedford is a "piece of cake"! Everything is clear, the process is efficient, the staff are friendly and helpful and it is great value for money. Reviewed on: 31st July 2018

Great company

Professional in every way, no pressure put on the customer just good service. Reviewed on: 31st July 2018

Good for house and building insurance

I've been insuring my house and building for some years and the yearly price is reasonable. I also used to have car insurance with them but they were not competitive compare to other insurance company Reviewed on: 31st July 2018

((FRAUDULENT COMPANY AVOID))

FRAUDULENT COMPANY AVOID : was scammed out of £30..took policy out at 1 in the night next morning they rang me to say we are cancelling your policy because you have 2 jobs. I insisted i have only 1 with 1 company being paid 1 wage slip.. but No your a sales assistant and you deliver parcels...you should have listed this as your second job they told me. I have different duties in my job yes but it is the same place of work. Very rude staff tried to explain it is the same job..JUST BEWARE YOU COULD BE OUT OF POCKET FOR THE STUPIDEST LITTLE THING. I WILL NEVER DEAL WITH THIS COMPANY AGAIN. Reviewed on: 30th July 2018

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