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Bedford Insurance: Broker Services reviews

Name: Broker Services
Rating: 4.74 (1179 reviews)

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4.73

Based on 1,179 reviews, last reviewed 10th Jul 2019

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

80%

16%

Latest highest rating:

5

All good Have had a buy to let portfolio with them, cost effective and good customer service Reviewed on: 10th July 2019

Latest lowest rating:

1

RACIST AND DISCRIMINATING this company and especially the customer service agent JOE no surname given are racist and discriminating and need to be avoided at all costs!! Reviewed on: 8th September 2018

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About this product

Bedford Insurance is an insurance broker who offer car, home, bike, and van insurance via their panel of brokers. If you're deciding if Bedford Insurance is right for you, read our reviews first to help you get a better feel for what the company is like. Already using Bedford Insurance for one or more of your policies? Post a quick review to Smart Money People and your review will help others find the best insurance brokers on the market.

Bedford Insurance Broker Services reviews (1179)

Review of the Bedford Insurance, Broker Services:

took £144 deposit no cover in return

My insurance was cancelled after one of their call handlers had a hissy fit Ok thankyou for the update i didnt know i had insurance because ive not received any confirmation i am now complaining to the ombudsman and will leave back feedback on your websites this is my complaint to start against your company. I bought insurance at 12.30 7/01/2018 £144 deposit ive received only the receipt on the morning. contact mid all day to check insurance Said "no insurance all day. I ring this morning and a rude person gave me abuse started shouting at me and then cancelled my insurance of which i have now received a 2nd email saying your insurance is cancelled i wish this to be treated as a complaint.... Also to add I have emailed your company no response, i have sent messages via facebook no response, I have phoned 3 times no help.i have responded to your request on here and guess what nothing ... are you just keeping my £144 ? cause the only response ive received is on here ....im sure its not difficult to find the emails for the share holders and start emailing them directly...... take my money not one email regarding my vehicle being issured i contact m.i.d and shows no insurance .... and for your record ive also complained to the brokers too about you see what Wednesday brings. Wednesday brought zero responses. Reviewed on: 10th January 2018

Reply from Bedford Insurance Dear Mr Thompson, We have seen your complaint across multiple review platforms and it has been passed over to the New Business Manager. The issue is being investigated and we will be in contact shortly. Unfortunately this is taking longer that usual as all individual complaints must be documented as well as the duplicated and updated versions. Kind regards, Bedford Insurance. Response date: 12th January 2018

Easy to Deal So far

I've been buying landlords building insurance from Bedford Insurance for my portfolio for many years. Prices are competitive and customer service is good. The landlords home emergency cover is cheap but carries a £50 excess for every call out and the limit is set to £500 max including VAT so not very good value at all. If they could fix this part of the offer I wouldn't have to shop around. Reviewed on: 24th July 2018

Good Broker

Competitive , good communicator Reviewed on: 19th July 2018

Can't fault it the price is right no problems excellent service thank you

Excellent service thank you no problems at all Reviewed on: 19th July 2018

Excellent services all round

Easy to contact, quick and friendly to deal with Reviewed on: 19th July 2018

Excellent overall

Great rates and customer service, what more could you ask for. Except an investment into a resource based economy. Reviewed on: 19th July 2018

Fantastic company

As a first time driver I didn't know much about insurance but Bedford helped me through the process and got me everything I needed. They listened well and put my mind at rest, a truly fantastic company where as others just wanted my money with no help involved. Reviewed on: 19th July 2018

Excellent service

Always friendly helpful staff . Quick to answer the phone. Competitive prices . Reviewed on: 19th July 2018

Bedford insurance

Excellent service. I can recommend! Reviewed on: 18th July 2018

Great value building insurance

Great value household insurance alway very competitive and helpful Reviewed on: 18th July 2018

MR Wiltshire

.I have had home and contents insurance for a number of years and find them very competertive Reviewed on: 18th July 2018

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