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Bedford Insurance: Broker Services reviews

Name: Broker Services
Rating: 4.74 (1179 reviews)

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4.73

Based on 1,179 reviews, last reviewed 10th Jul 2019

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

80%

16%

Latest highest rating:

5

All good Have had a buy to let portfolio with them, cost effective and good customer service Reviewed on: 10th July 2019

Latest lowest rating:

1

RACIST AND DISCRIMINATING this company and especially the customer service agent JOE no surname given are racist and discriminating and need to be avoided at all costs!! Reviewed on: 8th September 2018

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About this product

Bedford Insurance is an insurance broker who offer car, home, bike, and van insurance via their panel of brokers. If you're deciding if Bedford Insurance is right for you, read our reviews first to help you get a better feel for what the company is like. Already using Bedford Insurance for one or more of your policies? Post a quick review to Smart Money People and your review will help others find the best insurance brokers on the market.

Bedford Insurance Broker Services reviews (1179)

Review of the Bedford Insurance, Broker Services:

took £144 deposit no cover in return

My insurance was cancelled after one of their call handlers had a hissy fit Ok thankyou for the update i didnt know i had insurance because ive not received any confirmation i am now complaining to the ombudsman and will leave back feedback on your websites this is my complaint to start against your company. I bought insurance at 12.30 7/01/2018 £144 deposit ive received only the receipt on the morning. contact mid all day to check insurance Said "no insurance all day. I ring this morning and a rude person gave me abuse started shouting at me and then cancelled my insurance of which i have now received a 2nd email saying your insurance is cancelled i wish this to be treated as a complaint.... Also to add I have emailed your company no response, i have sent messages via facebook no response, I have phoned 3 times no help.i have responded to your request on here and guess what nothing ... are you just keeping my £144 ? cause the only response ive received is on here ....im sure its not difficult to find the emails for the share holders and start emailing them directly...... take my money not one email regarding my vehicle being issured i contact m.i.d and shows no insurance .... and for your record ive also complained to the brokers too about you see what Wednesday brings. Wednesday brought zero responses. Reviewed on: 10th January 2018

Reply from Bedford Insurance Dear Mr Thompson, We have seen your complaint across multiple review platforms and it has been passed over to the New Business Manager. The issue is being investigated and we will be in contact shortly. Unfortunately this is taking longer that usual as all individual complaints must be documented as well as the duplicated and updated versions. Kind regards, Bedford Insurance. Response date: 12th January 2018

excellent service

very nice people to talk to, and excellent service Reviewed on: 18th July 2018

one of the best insurance brokers

no nonsense insurance broker ,straight talking with no hidden extras , I have had satisfactory outcome since i use the service, i recommend Bedford Insurance any time for all insurance products. Reviewed on: 18th July 2018

Bedford Insurance Customer Service

I have insured my car through Bedford Insurance for well over ten years and, on my recommendation my wife insures with them too. Year-on-year, quotes are remarkably competitive and annual renewal takes minutes via a knowledgeable and efficient customer service operator. Reviewed on: 18th July 2018

easy to deal with

professional and helpful while dealing with quote Reviewed on: 18th July 2018

Bedford bet

Very pleased with my landlord policy buildings cover, excellent service and good price and policy coverage Reviewed on: 18th July 2018

Efficient and helpful

I was helped in everything I requested and the staff were friendly and explained everything about my application Reviewed on: 18th July 2018

Hassle free highly recomended

I was involved in an accident on the 7th July at night contracted Bedford on the 8th July about 12pm and they had a hire van with me by 4pm what more could you ask for.it didn't stop there 8 days later I had settlement for accident totally as I said hassle free .if your looking for insurance give them a go you won't regret it. Reviewed on: 18th July 2018

Excellent service, even better prices

Great company to do business with. Service is excellent and the prices they are able to obtain are market leading Reviewed on: 18th July 2018

very good service from the start although i am a new customer excellent so far

hassle free and a very smooth changeover Reviewed on: 18th July 2018

Very efficient

Easy to get through to a human straight forward experience one phone call job done Reviewed on: 18th July 2018

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