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Bedford Insurance: Broker Services reviews

Name: Broker Services
Rating: 4.74 (1179 reviews)

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4.73

Based on 1,179 reviews, last reviewed 10th Jul 2019

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

80%

16%

Latest highest rating:

5

All good Have had a buy to let portfolio with them, cost effective and good customer service Reviewed on: 10th July 2019

Latest lowest rating:

1

RACIST AND DISCRIMINATING this company and especially the customer service agent JOE no surname given are racist and discriminating and need to be avoided at all costs!! Reviewed on: 8th September 2018

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About this product

Bedford Insurance is an insurance broker who offer car, home, bike, and van insurance via their panel of brokers. If you're deciding if Bedford Insurance is right for you, read our reviews first to help you get a better feel for what the company is like. Already using Bedford Insurance for one or more of your policies? Post a quick review to Smart Money People and your review will help others find the best insurance brokers on the market.

Bedford Insurance Broker Services reviews (1179)

Review of the Bedford Insurance, Broker Services:

Awful experience never wanting to go through this ever again.

The staff don't know what their colleagues in the office have said, done, not done. In short, having anything to do with them took me to a dark place on more than 3 occasions and multiple difficult conversations. This is my first year with them and it has been very distressing indeed. I didn't even make a claim nor did I need to this was purely terrible based on agreeing the right cover and being provided with the incorrect cover on numerous occassions. My job demands that I have correct cover in place something that should have been very easy but was anything but. I was recommended by my partner to go with Bedford because he was with Bedford for nearly 10 years for his business needs. However based on my experience which he witnessed playing out over several conversations and call backs and wrong cover discussions etc he might not renew himself. The good point thank god for the Manager without which I would have suffered a heart attack for sure based on the induced stress in sorting this matter out. I am scared to renew with them because after a bad first time experience my motto is 'run for the hills and don't look back!' My other concern is what on earth would have happened if I needed to make a claim! Would I have ended up with a coronary in hospital just discussing my claim alone. I would not have voluntary completed this review but I was sent this form to complete so I have completed it. Reviewed on: 11th September 2017

All good

Have had a buy to let portfolio with them, cost effective and good customer service Reviewed on: 10th July 2019

Iordache Peteica

These people are real professionals. Hats off! Reviewed on: 20th November 2018

RACIST AND DISCRIMINATING

this company and especially the customer service agent JOE no surname given are racist and discriminating and need to be avoided at all costs!! Reviewed on: 8th September 2018

Reply from Bedford Insurance Dear Ms. Allen, We apologise for any confusion, as you are aware we have referred your case to the underwriters who have now provided us with a quote that you are happy with. We will await your no claims bonus, if you have any other queries in the meantime, please get in touch. Kind regards, Bedford Insurance. Response date: 10th September 2018

Great service

You can always speak to a 'real' person when you call and they are always pleasant and helpful. Reviewed on: 5th September 2018

Great customer service

Whenever you ring Bedfordshire you can always speak to a 'real' person who you can understand. They always seem to be able to put your mind at rest and are always pleasant and helpful. Reviewed on: 5th September 2018

Good insurance

It's been quick and easy and friendly people Reviewed on: 5th September 2018

Neat easy to use website

House insurance set up with no problems and at a much better price than my renewal quote from elsewhere Reviewed on: 17th August 2018

Sooo easy

And best price.Look forward to review of home insurance next year Reviewed on: 15th August 2018

get the experts

Always ready to help in any matter Reviewed on: 14th August 2018

VALUE FOR MONEY

Friendly ,organised , reasonably priced and easy to deal with Reviewed on: 14th August 2018

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