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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.88
Based on 1,372 reviews, last reviewed 28th Feb 2025
73200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Great service no fuss clear advice. Great service no fuss clear advice. The process was much smoother than my previous renewals. All parts of the team were helpful and knowledgeable Reviewed on: 28th February 2025
Claire P's avatar
Claire P

Latest lowest rating:

2

Start of the process was great, then went downhill! The initial person I spoke to was great. However, his line manager was useless and she was quite abrupt, had it mot been for the initial guy I woukd h... Read more Reviewed on: 28th February 2025
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Anon
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (1372)

The best mortgage brokers I’ve ever used!

5
The best mortgage brokers I’ve ever used! Better securing my mortgage was the least stressful part of my whole moving house journey! All staff I spoke to were so helpful and replied to all emails and phone calls, I never once had to chase them up. I am also not very experienced with moving house but they explained everything and were so patient with me! Thank you to everyone at better that made my experience great, I would recommend them to anyone. Reviewed on: 10th March 2024
Geo's avatar
Geo

Super speedy application and approval, kept informed...

5
Super speedy application and approval, kept informed at all times Reviewed on: 10th March 2024
Amanda J's avatar
Amanda J

Very helpful .team

5
Very helpful . I was kept up to date with my application at all times and finally with the offer. Reviewed on: 10th March 2024
Harry S's avatar
Harry S

Prolonged periods of no communication kept asking fo...

1
Prolonged periods of no communication kept asking for the same things Reviewed on: 10th March 2024
Ben 's avatar
Ben

Caught the rate drop

5
Better watched rates drop and achieved the lower rate Reviewed on: 10th March 2024
Billy 's avatar
Billy

Swift and efficient

5
Nisha Ghedia provided an amazing assistance. The whole process was swift and efficient Reviewed on: 10th March 2024
Sandor 's avatar
Sandor

Better by name and nature

5
We approached Better as we were hoping to live house but our last broker had told us it was unlikely. Better found a great mortgage which went through smoothly and we’re now in our new home. Reviewed on: 10th March 2024
Rachael Medley's avatar
Rachael Medley

Hassle free guided process to remortgaging

5
Hassle free guided process to remortgaging Reviewed on: 10th March 2024
Yasin Quareshy's avatar
Yasin Quareshy

Fees are really good value for money.

5
Fees are really good value for money. They also specialise in adverse credit. The whole process was very straightforward and the communication throughout was excellent. Reviewed on: 10th March 2024
Matthew R's avatar
Matthew R

Good service unless your advisor is taken ill...

2
Advisor was off sick and nobody else was able to pick up our remortgage matter, leaving us very close to missing deadline and dropping onto SVR. Had to chase for updates. £50 cashback offer was welcome but only a small portion of their commission. Reviewed on: 10th March 2024
Oli C's avatar
Oli C

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