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Better.co.uk: Mortgage Broker reviews

4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

I had a smooth and quick mortgage process, all compl...

5
I had a smooth and quick mortgage process, all completed within 2 months! They answered any questions I had, and then they progressed me remortgage with barely no required input from myself wonderful service Reviewed on: 28th February 2025

Excellent service

5
Customer service is very friendly and polite. They are approachable and available to speak. They're able to address your doubts and apprehension and the journey is smooth. Www. To provide adequate choice based on your individual circumstances. Jaivik Patel was wonderful. Many thanks Reviewed on: 28th February 2025

Deepa was amazing during the process, she explained...

5
Deepa was amazing during the process, she explained everything was very understanding whilst we got our information together. She also explained that the prices could change over night. They did but Deepa still got us the nest deal. Reviewed on: 28th February 2025

The best mortgage advisors

5
I used better.co.uk (previously known as trussle.com) a couple of times now, and received a superb service. They have access to a large range of mortgage deals in the market. The application process is done remotely/online and by telephone; and they really go out of their way to help you find the right solution. I have recommended them to many people and will continue to do so. In my opinion, they are much better that financial or mortgage advisors from high street banks. I highly recommend them. Reviewed on: 28th February 2025

First time buyer

5
As a first time buyer I was really stressed about applying for a mortgage to buy my dream home. The brokers guided me through every step and were unbelievably patient with all my questions. I am so grateful to them and highly recommend them! Reviewed on: 28th February 2025

Everything was super seemless.

5
Everything was super seemless. The team managed the entire process with little interaction from me Reviewed on: 28th February 2025

EXPERTISE AND EMPATHY

5
MY DOMINANT MEMORY OF MY MORTGAGE APPLICATION WAS THAT I ALWAYS FELT SUPPORTED BY EXPERTISE AND A PROFESSIONAL SENSE OF EMPATHY. THAT MAY SEEM LIKE AN ODD WORD BUT IT DID FEEL THAT I WAS WORKING WITH SOMEBODY WHO ONLY HAD MY BEST INTERESTS AT HEART. Reviewed on: 28th February 2025

Better.co.uk Mortgage Broker Review

5
Better.co.uk offers a modern, digital-first approach to mortgage brokering, making the process straightforward and efficient. Their online platform is user-friendly, allowing borrowers to compare mortgage deals quickly. The application process is streamlined, with clear guidance at every step. Reviewed on: 28th February 2025

A GREAT EXPERIENCE!!

5
I was able to secure a mortgage at a great rate over 5 years, which gave me peace of mind during turbulent times for everyone. I was kept updated about progress on a very timely basis, and my mortgage broker was super-professional. It was all all-roundbgreat experience Reviewed on: 28th February 2025

Great experience.

5
Great experience. Better was able to get me a mortgage when I was unsuccessful everywhere else. Also they're friendly, professional, helpful people. Reviewed on: 28th February 2025

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