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Better.co.uk: Mortgage Broker reviews

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4.89
Based on 1,726 reviews, last reviewed 28th Feb 2025
106700% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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1%

Latest highest rating:

5

Great experience Great experience, good coms and good timing, clear communication Reviewed on: 28th February 2025
Steven M's avatar
Steven M

Latest lowest rating:

1

They were terrible. They were terrible. Recommended me for products I couldn't get. I ended up with two lenders turning me down, and they removed my contact there from hi... Read more Reviewed on: 28th February 2025
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Nich O
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (1726)

Great communication throughout COVID

5
I used another mortgage broker in the past but they really let me down this time around in terms of communication so I contacted Trussle on a whim. They were super quick to respond, explained everything in layman's terms and very proactive - I never had to chase them for any answers. They also got me a brilliant rate I wouldn't have found by myself in a market where deals seemed to be changing and being withdrawn daily - particular shout out to Alston for pulling that off. Couldn't recommend them more highly! Reviewed on: 7th April 2021
Hayley's avatar
Hayley

Excellent service

5
I used Trussle after being messed around by a long established mortgage broker. They found me a great deal, and had no problem dealing with a switch in the property being bought during the process. Reviewed on: 7th April 2021
derekwiggins@yahoo.co.uk's avatar
[email protected]

Excellentservice from start to finish

5
The online service offered by Trussle was very good indeed, from the initial consultation through to completion. I have already recommended their service and will do again. Reviewed on: 7th April 2021
JakeG's avatar
JakeG

'Coming alongside' in a proficient and professional way

5
Right from the start, the various Trussle staff 'came alongside' me and guided the way to finding the right product and then working to ensure that everything came together in the end. Questions and requests for clarification were answered quickly, expertly, and in a friendly, supportive manner. I am extremely grateful that I chose Trussle. Reviewed on: 7th April 2021
Shirley Hoy's avatar
Shirley Hoy

Excellent Service

5
Prompt, sound advice, covering a range of options and products. Informative guidance, expectation management and delivery from start to finish. Reviewed on: 7th April 2021
michelle.hughes@talktalk.net's avatar
[email protected]

Online mortgage company

5
Excellent service from trussle, making mortgage applications so easy from start to finish. Reviewed on: 7th April 2021
Barry 's avatar
Barry

Less Stress

5
Tussle have helped me a few times and they have always been supportive, honest, helpful and efficient. They have made the mortgage process so much easier. Reviewed on: 7th April 2021
Susan's avatar
Susan

Fantastic Stress-Free Service

5
Bought our first home at the peak of the first COVID pandemic. Throughout the process from start to finish, the team were timely, concise and clear. Informed us of each step along the way, couldn’t have been happier! Thanks Trussle Team :) Reviewed on: 7th April 2021
danielwood813@hotmail.com's avatar
[email protected]

peoples choice

5
this is an excellent company that put customers at the heart of their business Reviewed on: 7th April 2021
mustapha Tarawally's avatar
mustapha Tarawally

Very professional and knowledgeable

5
Billy was a godsend in helping us find a great deal Reviewed on: 7th April 2021
Jon_atan's avatar
Jon_atan

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