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Better.co.uk: Mortgage Broker reviews

4.89
Based on 1,738 reviews, last reviewed 28th Feb 2025
107800% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great people, great rate. Paolo was incredibly helpful and got us the best rate. Really happy with our experience with Better. Reviewed on: 28th February 2025
Tim and Isy's avatar
Tim and Isy

Latest lowest rating:

1

They were terrible. They were terrible. Recommended me for products I couldn't get. I ended up with two lenders turning me down, and they removed my contact there from hi... Read more Reviewed on: 28th February 2025
Nich O's avatar
Nich O

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (1738)

Just Amazing!!!

5
The team at Trussle have been phenomenal, I started my mortgage application at the very beginning of Covid 19, I had spoken with many many companies that just didn’t seem interested, I had completely lost hope. I stubbled across Trussle and have never looked back. My mortgage advisor Deepak, was replying to my queries and my emails sometimes gone 9pm, fantastic customer service and nothing was too much and no question was a stupid question. Unfortunately I am still not yet complete as my house has suffered serious delays due to Covid 19 but I am still very much in contact with Deepak and his team and they are quick to renew and update my mortgage application. HIGHLY recommend, thank you Trussle. Reviewed on: 23rd February 2021

100% would recommend

5
The entire experience was great! The team were always so quick to respond and available by phone or email. No question was too small or too big, and they made a process which could be quite stressful, very stress FREE! Reviewed on: 23rd February 2021

Continued & repeating Client

5
Fabulous service overall, never had bad service from anyone at Trussle. Quick to act, quick to respond, quick to come back with great offers & very knowledgable advice on the products that they can offer. As a portfolio Landlord, I have used Trussle some 3-4 times now for Purchases and remortgages of property. Couldnt praise them highly enough. Reviewed on: 23rd February 2021

Great service

5
Trussle have arranged x3 mortgages for me in the last few months. All gone smoothly. There service and knowledge was spot on. Highly recommend Reviewed on: 23rd February 2021

Absolutely amazing!

5
I absolutely loved my experience with Trussle for my remortgaging advice. The team I was given were so knowledgeable and friendly. They made every part of the process seamless and where also on hand to answer any of my questions. I will absolutely use them again in the future and highly recommend them to all of my friends and family. Reviewed on: 23rd February 2021

Totally painless process

5
Having been let down by a high street bank, Trussle provided a totally painless experience and managed my offer from start to finish ( and I even saved some money ) Reviewed on: 23rd February 2021

Customer service is above and beyond

5
We had a lovely agent called Ryan who helped sort out our mortgage and then more recently our remortgage, he advised us to wait and kept us updated when he knew a better deal was coming available. Excellent communication throughout and highly recommended service Reviewed on: 23rd February 2021

Mortgage

5
The team at Trussle were absolutely wonderful. It was our 1st mortgage and they were with us every step of the way. Updating us all the time at different stages throughout our mortgage application. Customer service was second to none and our mortgage went through within 3 months. Wonderfull staff with a very polite and friendly approach. Have already recommended them to several people who I know. 10 star rating. Fantastic. Reviewed on: 23rd February 2021

Excellent service

5
We turned to Trussle when another mortgage broker let us down in a big way on our remortgage. The level of service we recieved from Trussle was outstanding, not only did they make the whole process stress free and secure us a great deal, they did this during Covid Lockdown. I have already recommend Trussle to friends and family and will continue to do so, i honestly can't thank them enough for what they did for us and if it was up to me, i would give them the award myself. Reviewed on: 23rd February 2021

Always helpful and approachable.

5
During difficult and uncertain times Trussle was always very helpful and understanding, finding and securing us the mortgage we needed. Reviewed on: 23rd February 2021

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