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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Very quick to respond to any queries.

5
Very quick to respond to any queries. Explained my options clearly and understandably. Reviewed on: 16th March 2024
Jessica A's avatar
Jessica A

Very helpful and got a better rate than others had b...

5
Very helpful and got a better rate than others had been able to Reviewed on: 15th March 2024
F w's avatar
F w

being professional and provided the best possible op...

5
being professional and provided the best possible option to the customers Reviewed on: 14th March 2024
Belal A's avatar
Belal A

Jamie was excellent!

5
Jamie was excellent throughout the entire process. Kept me upto date throughout and was always prompt to reply to questions i had. Reviewed on: 14th March 2024
Awies's avatar
Awies

Very proactive and helpful.

5
Very proactive and helpful. Have experienced and capable staff. The only down side is things did get a little delayed with hand overs between staff, and they have been contacting me too early for a mortgage renewal due to their systems not being updated correctly with a remortgage I did with them after the initial mortgage. Reviewed on: 13th March 2024
Chris B's avatar
Chris B

Great service , used for a mip and highly knowledgea...

5
Great service , used for a mip and highly knowledgeable Reviewed on: 13th March 2024
Alice's avatar
Alice

Jamie made the whole process of remortgaging to move...

5
Jamie made the whole process of remortgaging to move house extremely simple and stress free,he was competent, knowledgeable and able to explain the benefits of different mortgages in a way that made it easy to understand. Christine kept me well informed of the progress of the mortgage in a timely and professional way. The company have done 2 remortgages for me now and at every stage of the mortgages they have made it extremely easy for me and stress free, it has been a smooth process and the mortgages I have had turned out to be excellent choices with hindsight. I couldn't recommend this company high enough the professionalism from start to finish is efficient, friendly and highly competent. I will most certainly be asking jamie to sort out any future mortgage for me again! Reviewed on: 13th March 2024
Christine 's avatar
Christine

quick service, extremely friendly & professional

5
quick service, extremely friendly & professional Reviewed on: 13th March 2024
Ellie W's avatar
Ellie W

Held my hand with a brilliant combination of technol...

5
Held my hand with a brilliant combination of technology and people. Help when I needed it. Let me set up the mortgage at times I was free. Reviewed on: 13th March 2024
Andrew C's avatar
Andrew C

It was flawless.

5
It was flawless. They made a stressful situation as painless as possible Reviewed on: 13th March 2024
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Lucy P

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