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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Great service!

5
Panista and Paan were amazing! They were quick to respond with an queries we had and found us a great deal. Reviewed on: 9th March 2022
Jen Asbury's avatar
Jen Asbury

Fast and Efficient

5
Easy to use and upload documents. Plenty of communication and extremely quick and efficient Reviewed on: 9th March 2022
michael roberts's avatar
michael roberts

Excellent communication

5
Fantastic experience working with the trussle team,quick response and a pleasure to work with Reviewed on: 9th March 2022
Harjinder kandola's avatar
Harjinder kandola

Amazing service

5
Trussle helped me obtain a mortgage when no other broker could. Amazing service from start to finish. Reviewed on: 9th March 2022
hanahjames@hotmail.co.uk's avatar
[email protected]

Fantastic!

5
Have used Trussle twice now and both times I have been so impressed with the level of service. I would not hesitate to use them again in the future when re mortgaging and recommend them to friends and family. Reviewed on: 9th March 2022
Rhian Mckenna's avatar
Rhian Mckenna

Cannot praise them enough

5
My partner & I got a mortgage with Trussle when buying our property, we were allocated our own personal mortgage advisor who dealt with us every step of the way. He was amazing & ensured we got the best deal for us. We are currently remortgaging due to our fixed term ending & there was no doubt in our mind we would go back to trussle. Yet again, they’ve presented us with the best deals for our circumstances & are currently processing our new application with a named point of contact. We will never use anyone else & recommend Trussle to everyone we know. Reviewed on: 9th March 2022
HarrietT's avatar
HarrietT

Relentless quest for good customer deals

5
Trussle have provided an amazing service from start to finish, chasing the best deals for me and then even when the mortgage has been approved, checking in regularly to check everything is ok. Reviewed on: 9th March 2022
Troy Henshall's avatar
Troy Henshall

Remortgage

5
Very friendly and helpful staff, everything went through smoothly, they kept me informed right through the process Reviewed on: 8th March 2022
Tanvir Moughal's avatar
Tanvir Moughal

Took the pain out of Mortgage hunting

5
Trussle have been an absolute rock throughout every step of the process . Their knowledge, customer service and response rate on phones was excellent. Messages were always passed on and people got back to me quickly. I really felt they were on my side and made things happen even when we were thrown a few curve balls. The platform makes everything easy with being able to upload key documents. This made it easy to track progress too. What really sets them apart is their friendliness. Everybody who answered the phones was helpful without exception. I rarely do recommendations but Trussle deserve it. Reviewed on: 8th March 2022
Cheryl's avatar
Cheryl

Amazing

5
Jessica and Giovanni are amazing at their job very helpful and made getting a mortgage enjoyable for us Reviewed on: 8th March 2022
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hannahlangcake

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