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Better.co.uk: Mortgage Broker reviews

4.88
Based on 1,308 reviews, last reviewed 28th Feb 2025
67400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Ahmet found me the best mortgage and explained every... Ahmet found me the best mortgage and explained everything very well. Very pleased! Reviewed on: 28th February 2025
Lee P's avatar
Lee P

Latest lowest rating:

2

Start of the process was great, then went downhill! The initial person I spoke to was great. However, his line manager was useless and she was quite abrupt, had it mot been for the initial guy I woukd h... Read more Reviewed on: 28th February 2025
Anon's avatar
Anon

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (1308)

Caught the rate drop

5
Better watched rates drop and achieved the lower rate Reviewed on: 10th March 2024

Swift and efficient

5
Nisha Ghedia provided an amazing assistance. The whole process was swift and efficient Reviewed on: 10th March 2024

Better by name and nature

5
We approached Better as we were hoping to live house but our last broker had told us it was unlikely. Better found a great mortgage which went through smoothly and we’re now in our new home. Reviewed on: 10th March 2024

Hassle free guided process to remortgaging

5
Hassle free guided process to remortgaging Reviewed on: 10th March 2024

Fees are really good value for money.

5
Fees are really good value for money. They also specialise in adverse credit. The whole process was very straightforward and the communication throughout was excellent. Reviewed on: 10th March 2024

Good service unless your advisor is taken ill...

2
Advisor was off sick and nobody else was able to pick up our remortgage matter, leaving us very close to missing deadline and dropping onto SVR. Had to chase for updates. £50 cashback offer was welcome but only a small portion of their commission. Reviewed on: 10th March 2024

Simply the best service!

5
Great service, fast, reliable and professional. The team at better.co.uk is brilliant! Reviewed on: 10th March 2024

I found the whole process of remortgage quick and ea...

5
I found the whole process of remortgage quick and easy to do.easy to upload my documents,the whole process was straightforward. Reviewed on: 10th March 2024

Great service

5
Very quick and efficient service throughout whole process. I couldn't belive how much I had paid in the past for high Street brokers that were no where near as good! Reviewed on: 10th March 2024

Long winded experience, with an unsettling lack of c...

1
Long winded experience, with an unsettling lack of communication from the mortgage advisors. My experience of this company was anything but smooth and easy ,it took them a month to process our application (all information was given before processing) then we never heard of them for another month and it was only after we phoned and emailed everyday to try to reach them ....which always failed and when the did email back it was simply to say WAIT . Buying a mortgage is a very stressful and time sensitive situation and if you want to avoid unnecessary additional stress , don't go with BETTER. P.S.(we ended up leaving BETTER and went to a different company after the ridiculous situation and got our mortgage within two weeks). Reviewed on: 10th March 2024

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