Birmingham Midshires: Cash ISA reviews

Name: Cash ISA
Rating: 3 (2 reviews)

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3.00

Based on 2 reviews, last reviewed 5th Jan 2019

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Latest highest rating:

5

Amazing service All round great experience. I would recommend to all family and friends Reviewed on: 29th November 2018

Latest lowest rating:

1

PATHETIC AND INCOMPETANT What a pathetic antiquated bank this is. With any modern bank I can open a Savings Account online in minutes or even seconds but not with Birmingham M... Read more Reviewed on: 5th January 2019

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About the Cash ISA

Birmingham Midshires ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Birmingham Midshires is really like. Oh, and if you have experience using a Birmingham Midshires ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Birmingham Midshires Cash ISA reviews (2)

PATHETIC AND INCOMPETANT

What a pathetic antiquated bank this is. With any modern bank I can open a Savings Account online in minutes or even seconds but not with Birmingham Midshires. I applied online to open a Savings Account with B M on 8th November 2017, but was told that within the next few days I would receive a letter with instructions on how to complete the application . A letter duly arrived asking for a cheque from my linked account and Proof of Identification in the form of an original bank statement not more than 3 months old. Like a lot of people I operate paperless banking, so I had to go to my bank and ask for a certified copy of a recent statement. This was all done and sent back by return...........SEVEN WEEKS later I finally received a letter dated 28th December “Welcoming me to my New Savings Account”. When I did try and telephone I was put through to an adviser who sounded like a robot with no communication skills whatsoever. BM are truly fresh out of the ark. Having finally connected to my account online, I was presented with pages that gave the appearance of being designed by a child. But on reflection perhaps a modern child would have done a better job!! I gave one star as there isn't a lower option. Perhaps the Directors of BM should finally start taking notice of all the negative feedback that they are receiving. As part of the Lloyds Banking Group they should be thoroughly ashamed of themselves. Reviewed on: 5th January 2019

Amazing service

All round great experience. I would recommend to all family and friends Reviewed on: 29th November 2018

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