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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1101 reviews)

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4.95

Based on 1,101 reviews, last reviewed 27th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Been with Boom since it was surrey save and they’ve... Been with Boom since it was surrey save and they’ve always helped me when I needed it. There are people to talk to. Reviewed on: 27th April 2026

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1101)

Amazing falls short as a word for boom!!

I was at me last resort when I found boom, I really needed help and I got it just as I needed it, everyone I spoke to was friendly and talked me through every process, payments were made affordable and not silly!! Then half a year down the line I really needed that help again, they merged my old loan with a new one and again gave me a good affordable rate!! I am really apriciative of Graham who was the first to talk to me and assured me it was not a scam, I really thought it was too good to be true!! I feel lucky and am so grateful for everyone at boom!! Reviewed on: 25th June 2021

EXCELLENT CUSTOMER SERVICE

Staff at boom are excellent and very professional. They try to understand you, to give you the best customer service. Reviewed on: 25th June 2021

Very understanding and helpful

My boom cu adviser was so wonderful and helped me every step of the way Reviewed on: 25th June 2021

Amazing

Boom credit have been absolutely amazing in helping me as a single mother over the years when I have been struggling massively. They are understanding and would be lost with out them at times :) so thank you . Reviewed on: 25th June 2021

Flawless service

Helped me sort out my debt and got me back on track. When I was out a job with covid they were able to help with reduced payments and I felt like I was being looked after. Would recommend to anyone Reviewed on: 25th June 2021

Top Local Service

Dealt a lot with Marc who is a diamond, Boom are very fair and accommodating, I’d recommend to anyone to visit them before trying for a doorstep loan or similar Reviewed on: 25th June 2021

No matter if u have a good credit rating boom never discriminates

The staff r very friendly and always there if u need anything Reviewed on: 25th June 2021

Amazing Service

Loan application dealt with very quickly and efficiently. Really pleased with the service I received from Boom! Reviewed on: 25th June 2021

Always be there for me

Excellent service and team very friendly service provider Reviewed on: 25th June 2021

Boom

Excellent customer services and just genuinely helpful Reviewed on: 25th June 2021

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