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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1091 reviews)

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4.95

Based on 1,091 reviews, last reviewed 10th Oct 2025

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Extremely happy member. Absolutely brilliant, always so helpful, and willing to help you through all the online questions, and how to do particular online stuff that I wouldn... Read more Reviewed on: 10th October 2025

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1091)

Excellent customer service from start to finish.

Excellent customer service from start to finish. Loan application was easy to understand and quick to complete. Upon approval and signing all paperwork loan was received quickly. All easy to pay back through child benefit and plus side of saving money while paying back. Reviewed on: 4th June 2025

I got a loan during covid to move flats,being a key...

I got a loan during covid to move flats,being a key worker, boom were very helpful, honest, and quick. Reviewed on: 4th June 2025

very helpful in helping me with child benefit loan.

very helpful with helping me with child benefit loan. Reviewed on: 4th June 2025

Excellent service , quick replies and great that som...

Excellent service , quick replies and great that some money you payback is put into savings Reviewed on: 4th June 2025

I've had a fantastic experience with Boom ,always so...

I've had a fantastic experience with Boom ,always so helpful & I have had more than one loan from boom , the app is easy to use & you can see what you are saving thata brilliant, customer service when you call them is always helpful Reviewed on: 4th June 2025

A Lifeline When No One Else Would Help

Boom Bank was there for me when the major high street banks turned their backs. At a time when I needed support the most, they stepped in with affordable loans and genuine care. Their team is not only professional but truly friendly and approachable, something you don’t often find in banking these days. It’s clear they care about the community and the people in it. I’m grateful for their help and would highly recommend Boom Bank to anyone looking for real support from a bank that actually listens. Reviewed on: 4th June 2025

Really helpful and easy process the staff were amazing!

Really helpful and easy process the staff were amazing! Reviewed on: 4th June 2025

Boom are so good, very helpful and explained everyth...

Boom are so good, very helpful and explained everything so that I understood exactly how much it was going to cost me, the ease of having my child benefit going straight to them. The added bonus was at the end I had a lovely savings pot highly recommended Reviewed on: 4th June 2025

Had several over the years

I have had several loans and savings accounts with them over the years have always been satisfied with the response and communication Reviewed on: 4th June 2025

Fantastic service as always!

I have been with BCB for several years now and my experience has always been amazing with them. Friendly, efficient and professional service has always been received. I cannot rate BCB high enough. Fantastic bank! Reviewed on: 4th June 2025

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