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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1101 reviews)

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4.95

Based on 1,101 reviews, last reviewed 27th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Been with Boom since it was surrey save and they’ve... Been with Boom since it was surrey save and they’ve always helped me when I needed it. There are people to talk to. Reviewed on: 27th April 2026

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1101)

Excellent service

Customer service was so great and helpful. They’ve helped me so much and would recommend them to everyone Reviewed on: 25th October 2023

Would recommend

Woukd highly recommend its Quick and easy to do Reviewed on: 20th October 2023

A very happy customer

Always a pleasure speaking to anyone at boom, so helpful, polite, friendly and no amount of questions are too much. So glad I found this company, won't trust any other loan company now, very quick at getting everything processed and so easy to do. The app is amazing! Thank you boom Reviewed on: 15th September 2023

Loan

Great service thank you for all your support and savings ideas are great especially having young children. All sections filled up so hopefully I will read from the team very soon Reviewed on: 19th July 2023

Great service

Great service, quick turnaround Reviewed on: 24th May 2023

Friendly staff

Brilliant staff,company very helpful very professional. I really recommend it Reviewed on: 29th March 2023

Excellent and efficient service

Staff are so proactive in making sure your entire journey is met diligently, with fairness and most of all absolute clarity. Would highly recommend them. Reviewed on: 24th February 2023

Excellent

The staff are absolutely amazing. So friendly and helpful and help You all along the way. Really helped me when in a dark situation. Would highly recommend. Keep it up guys! You’re doing a fab job :-) Reviewed on: 19th January 2023

Excellent and understanding

Just finished my loan and acumulated savings while paying it off. Staff are absolutely amazing and understanding Mark was always at the end of the phone if there was a problem and would always know a solution. Boom is the best credit union that I've encountered and will be still using them for savings after Christmas and my go to if i need a loan again. Reviewed on: 26th October 2022

Helpful friendly and there when you need them

A brilliant company helped me out various times over the years and very freindly Reviewed on: 17th June 2022

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