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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1101 reviews)

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4.95

Based on 1,101 reviews, last reviewed 27th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Been with Boom since it was surrey save and they’ve... Been with Boom since it was surrey save and they’ve always helped me when I needed it. There are people to talk to. Reviewed on: 27th April 2026

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1101)

Loans

Very happy with how quick and how well you can get accepted Reviewed on: 10th August 2021

A fantastic Credit Union

I have used Boom Credit Union on two separate occasions in regards to taking out personal loans. On both occasions they provided fantastic assistance before and during my loan applications. Once the loans in question had been approved the credit union was always on hand to give advice and assistance if I needed it and whose staff were always helpful and easy to contact. Reviewed on: 10th August 2021

Amazing

They are an amazing company making it easy to borrow money. Reviewed on: 10th August 2021

Excellent

Fantastic to work with, excellent customer service Reviewed on: 9th August 2021

Brilliant

Very friendly, helpful and knowledgeable and everything is sorted out really fast and they always help and find you solutions Reviewed on: 9th August 2021

MR

There was a lack of communication between the underwriter and ourselves and delay in responding to communications Reviewed on: 9th August 2021

Reply from Boom Community Bank Hello, thank you for your helpful feedback. Since your review, we have made significant improvements to our systems and processes. We hope you can see the difference today. Response date: 9th April 2024

Help at the point you need it

Really helpful, kind staff, clearly with my interests at heart - such a straightforward system to provide financial advise and help to me at the point I needed it. Reviewed on: 9th August 2021

Very good service

Excellent service very quick response. Friendly member of staff Reviewed on: 6th August 2021

Loans.

I got help from boom when no one else would have helped me. They gave us a fair chance in life. Reviewed on: 6th August 2021

Boom, were great!

Boom, were quick and kindly tried to do the best for my family! Thank you to Greg and Emily who were really nice! Thank you so much Reviewed on: 5th August 2021

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