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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1097 reviews)

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4.95

Based on 1,097 reviews, last reviewed 2nd Nov 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very simple application, nothing complicated Very simple application, nothing complicated Reviewed on: 2nd November 2025

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1097)

Brilliant

Very friendly, helpful and knowledgeable and everything is sorted out really fast and they always help and find you solutions Reviewed on: 9th August 2021

MR

There was a lack of communication between the underwriter and ourselves and delay in responding to communications Reviewed on: 9th August 2021

Reply from Boom Community Bank Hello, thank you for your helpful feedback. Since your review, we have made significant improvements to our systems and processes. We hope you can see the difference today. Response date: 9th April 2024

Help at the point you need it

Really helpful, kind staff, clearly with my interests at heart - such a straightforward system to provide financial advise and help to me at the point I needed it. Reviewed on: 9th August 2021

Very good service

Excellent service very quick response. Friendly member of staff Reviewed on: 6th August 2021

Loans.

I got help from boom when no one else would have helped me. They gave us a fair chance in life. Reviewed on: 6th August 2021

Boom, were great!

Boom, were quick and kindly tried to do the best for my family! Thank you to Greg and Emily who were really nice! Thank you so much Reviewed on: 5th August 2021

Great!

Great customer service, really helpful and understanding. I would definitely recommend it to friends and family. It's great company if you need to take a loan and for savings too. Reviewed on: 5th August 2021

Great service

Welcoming, very professional and helpful Reviewed on: 5th August 2021

Fantastic & supportive

Very straightforward and simple. Reviewed on: 5th August 2021

great customer service

this is not genuine. I am an employee but am trialling the system as some of our customers are having problems Reviewed on: 5th August 2021

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