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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1073 reviews)

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4.95

Based on 1,073 reviews, last reviewed 20th Jun 2025

16400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fast friendly service. Fast friendly service. Gives people with low income options to give them a boost financially wich not meny company's do Reviewed on: 20th June 2025

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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Boom Community Bank Loans reviews (1073)

Helpfull

Verry helpful patient trust worthey good rates Reviewed on: 31st July 2021

Fair, efficient, practical service.

Great community service that you can have faith in. Customer Service is excellent. So straight forward, gives customers great confidence in dealing with this organisation. I thoroughly recommend them. Reviewed on: 31st July 2021

Friendly and compassionate

Boom has proved itself to be most effective in helping people in difficulty to manage their finances, I’m a most friendly and compassionate way. Reviewed on: 31st July 2021

Great friendly company & products

I’m so happy with the service & products Boom Credit Union offered to me. I recommend Boom Credit Union for a great customer experience Reviewed on: 31st July 2021

Brilliant, Helpful, understanding

Super helpful customer services, able to help me but also afdordable and very good in how they work. Really appreciate everything Reviewed on: 31st July 2021

Totally amazing

I have never experienced , such good customer service as I have when I went to boom .I reached out when I was in need and they bent over backwards to help me .Every member of staff I have ever dealt with has been understanding, helpful , friendly and polite. Reviewed on: 31st July 2021

Super understanding and friendly/personable

They were very friendly, easy, understanding to set up a loan, very personable and clear. During the pandemic they were so understanding, friendly and offered help to release some of my savings when payments were taken and I couldn’t afford it, the advisors I spoke with did everything to help was like talking to your mum for help. Called to check up and see how things were going until I got back on my feet, didn’t get that with other company’s I had to deal with when they called it didn’t feel like I was talking to someone that understood. Great company wish I had know about them before and will defo recommend and use again if needed. So easy to do through my wages as well. Reviewed on: 31st July 2021

Helpful honest quick simple loans and savings!

Always been a great help for my family and at the same time as paying back my loan I'm saving money too!! Reviewed on: 31st July 2021

Amazing service

The staff were very helpful, they made sure I could afford my payments. And I get a savings account while I make my repayments Reviewed on: 31st July 2021

Quick and easy

Loans from boom credit have been life changing for me. Knowing the money automatically comes from my account as well helps. I have had a few now which means I have saved up a fair amount Reviewed on: 31st July 2021

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