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Boom Community Bank: Loans reviews

4.95
Based on 1,097 reviews, last reviewed 2nd Nov 2025
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Very simple application, nothing complicated Very simple application, nothing complicated Reviewed on: 2nd November 2025
Joffin s's avatar
Joffin s

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025
Gaynor morris 's avatar
Gaynor morris

About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1097)

Excellent service

5
Even though some of the staff are still working from home, I've received excellent service and communication through my loan application/process, explained how boom credit union actually works. Would definitely recommend friends/family to West Sussex & Surrey Credit Union. Reviewed on: 3rd August 2021

In time of need

5
Having got myself in financial trouble some years ago I got in touch with Boom at Crawley Town Hall and given an appointment. Being nervous and ashamed I was first of all put at my ease and quickly helped with sorting my problem out. Since thenI have been helped on several occasions and they even got me saving a little each week, not even missing the small amount saved and surprised how quickly it mounted up..I continue to use their help and will be forever grateful to them. Reviewed on: 3rd August 2021

Good people and company

5
A great company which are helpful and explain things clearly and answer email and messaged quickly and helpful through lockdowns. Thank you Boom your great . Reviewed on: 3rd August 2021

Consolidation loan

5
So I took a loan out during covid, the process was so easy and every member of the team where amazing to talk to through zoom, they showed amazing understanding I didn't feel judged at all, I was listened too and given further advice off which helped me massively on how to move forward, I can not thank the team that I spoke to enough what they did for me and my son was next to amazing, the advice given has helped us both no end they were respectfully and willing to listen and help and advise during what was one off the hardest times in my life (divorce) the fact I'm saving as well means at the end of all this heart ache for me and my son we will be able to have a lovely treat and actually spend some quality time together. Reviewed on: 2nd August 2021

Excellent

5
I really like boom credit because, they are so excellent and hassled free, in my time of financial difficult situation boom credit helped me in 3 different occasion after checking my details. I really appreciate and thanks so much to boom credit, they are so kind so caring. Reviewed on: 2nd August 2021

Loans

5
The lady I spoke to was lovely even with my little boy shouting down the phone to her Reviewed on: 2nd August 2021

Quick and hassle free

5
Quick service, friendly with a personal touch. Reviewed on: 2nd August 2021

One stop shop for Finance

5
I have been a customer at Boom for over a decad and ahve always appreciated their honest and ethical approach to lending. Both my wife and myself have used them to save and for loans. I would not hesitate to recommend them Reviewed on: 2nd August 2021

Very good service

5
Been with credit union for years now and always had good experience with them and always helpful Reviewed on: 2nd August 2021

Fast, efficient and affordable

5
Great customer service and easy access to funds Reviewed on: 2nd August 2021

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