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Tandem reviews

Tandem logo
Rated Excellent • 4.61/5

Tandem reviews

Verified business Last reviewed within 7 days
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  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 502 product reviews

Average score of 4.61/5
5 star
80%
4 star
11%
3 star
3%
2 star
0%
1 star
6%
Reviews for Tandem have trended positively over the past 90 days

Latest positive rating

5/5

Solid Product

Solid product the result of a lot of hardwork

{"display":"CmanToo","full_name":"CmanToo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cash ISA
CmanToo 18th March 2026

Latest negative rating

1/5

Stay away!!

I can’t for the life of me understand why this company are still allowed to trade. They are basically loan sharks in suits. Please unless... I can’t for the life of me understand why this company are still allowed to trade. They are basically loan sharks in suits. Please unless you are on the brink of losing everything don’t use this company. They wrap you up in years of debt whilst manipulating applications. Unless you want to be paying astronomical interest rates that rise near enough every month DO NOT USE evolution money. Contact local debt advice services before signing your life away to this company. Should be illegal how they operate. Read more Read less

{"display":"Kerry Wrigh","full_name":"Kerry Wrigh","avatar":{"url":"\/assets\/uploads\/avatars\/users\/769760.png"}}'s avatar
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About Tandem

Tandem’s mission is to help the UK transition to a lower carbon lifestyle by building the UK’s green bank.

Launched in 2014 as one of the UK’s original challenger banks, today Tandem has offices in Blackpool, Cardiff, London and Durham with a team of more than 500 people.

From loans for greener home improvements and low emission vehicles, to EPC discount mortgages and savings, Tandem’s products are aimed at making it easier for more people to choose a greener lifestyle.

Tandem at a glance

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Reviews for Tandem

Showing 11 of 502 company reviews • Last reviewed within 7 days

Solid Product

Cash ISA • 18th March 2026

Solid product the result of a lot of hardwork

{"display":"CmanToo","full_name":"CmanToo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Putting the customer first

Cash ISA • 18th March 2026

Very easy to use and contact tandem if you have any problems and they have always tried and helped as best they can putting the customer first

{"display":"Ebony S","full_name":"Ebony S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent products and customer service

    Excellent products and customer service

    {"display":"Andrea C","full_name":"Andrea C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent savings app.

    Excellent savings app. Easy to use and very much in line with my expectations

    {"display":"Donna W","full_name":"Donna W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Donna W 18th March 2026
  • 5/5

    Great options, great service.

    Great options, great service. Great interest

    {"display":"Hollie W","full_name":"Hollie W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very easy to onboard, great rate

    Very easy to onboard, great rate

    {"display":"Miss L","full_name":"Miss L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Miss L 18th March 2026
  • 5/5

    Great service from tandem.

    Great service from tandem. Their customer services teams are fantastic

    {"display":"MimBT","full_name":"MimBT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    MimBT 18th March 2026
  • 5/5

    great!!!

    flawless, great team to work for

    {"display":"Maddy","full_name":"Maddy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Motor finance
    Maddy 18th March 2026
  • 5/5

    Competitive rates clearly available.

    Competitive rates clearly available. Customer service handlers very helpful over the phone.

    {"display":"Mark B","full_name":"Mark B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    Mark B 10th March 2026
  • 5/5

    Very easy to use but with a lot of useful features a...

    Very easy to use but with a lot of useful features and competitive interest rates. I particularly like how easy it is to set up various pots and manage them

    {"display":"David B","full_name":"David B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    David B 19th February 2026
  • 4/5

    Good rates, very slow app.

    Good rates, very slow app. The UX design needs a lot of clicks for simple tasks.

    {"display":"SW","full_name":"SW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings accounts
    SW 5th February 2026

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