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Bright Money Independent: Mortgage broker reviews

Name: Mortgage broker
Rating: 5 (32 reviews)

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5.00

Based on 32 reviews, last reviewed 29th May 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

100%

4 star

3 star

2 star

1 star

Latest highest rating:

5

Darren and Michelle where great, Darren and Michelle where great, guided me through the process brilliantly Reviewed on: 29th May 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Bright Money Independent is a mortgage broker.

The team help with all mortgages including remortgages and buy-to-let. Bright Money Independent search for the best rates from all UK mortgage lenders including specialised lenders for the self-employed and those with a seasonal income or poor credit rating.

Bright Money Independent mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used them before, you can also leave a review and share your experience.

Bright Money Independent Mortgage broker reviews (32)

Review of the Bright Money Independent, Mortgage broker:

I have always dealt with clementine and she has alwa...

I have always dealt with clementine and she has always been super efficient and really helpful.Always got me the best deal out there even with current prices going up constantly.I am due to set a new mortgage deal this year and am sure she will work her magic again Reviewed on: 16th March 2025

Reply from Bright Money Independent Thank you for your wonderful review! We're delighted to hear that Clementine has been so helpful in securing the best deals for you. We're always happy to assist with your mortgage needs and look forward to helping you again this year! Response date: 18th March 2025

Top team.

Cant praise bright money highly enough, needed what used to be called a bridging loan, and it was all fixed up in no time and with no trouble whatsoever. excellent service Reviewed on: 16th March 2025

Reply from Bright Money Independent Thank you for your fantastic review! We're so glad we could make the process smooth for you. If you ever need help with bridging loans again, we're always here to assist! Response date: 18th March 2025

Very clear process, communicative team

Very clear process, communicative and approachable team. We didn't need a face to face appointment so it suited us well that everything was done via email/telephone. Reviewed on: 16th March 2025

Reply from Bright Money Independent Thank you for your review! We're glad our flexible approach suited your needs. It’s great to hear you found the process clear and our team approachable! Response date: 18th March 2025

Superb service - can't rate highly enough!

We've used Bright Money Independent for our original house purchase in 2020, and for our remortgage in 2022. We were in contact with Oliver, who couldn't have done more for us. We got a fantastic deal, and I don't think it would have been possible without him. Two years later, Oliver proactively reached out to us to discuss remortgage options just before the announcement of the BoE base rate changes and was able to secure us a remortgage offer just before the rise. He's undoubtedly saved us thousands of pounds. Would definitely recommend their services! Reviewed on: 15th March 2025

Reply from Bright Money Independent Thank you for your fantastic review! We're always happy to help secure the best mortgage deal, and we're glad Oliver could assist you in saving money. We appreciate your recommendation! Response date: 18th March 2025

Exceptional Mortgage Broker

We’ve been using Darren’s services for more than 10 years and I can confidently say it’s been exceptional every single time. They consistently provide outstanding customer service - always responsive, patient and willing to go the extra mile to get us the best possible deal. We’ve recommended them to family friends and colleagues who have been equally impressed. We wouldn’t consider using anyone else. Reviewed on: 11th March 2025

Reply from Bright Money Independent Thank you for your loyalty and wonderful feedback! We're delighted to hear that Darren has consistently provided exceptional service. We truly appreciate your recommendations and look forward to assisting you in the future! Response date: 18th March 2025

Excellent, knowledgeable customer service

Darren has been outstanding over the past few months. Helping with my mortgage raising capacity report for my divorce and most recently organising my mortgage for my new house purchase. Darren is incredibly responsive, personable and knowledgeable. I cannot recommend him enough. Reviewed on: 1st March 2025

Reply from Bright Money Independent Thank you for your fantastic review! We're delighted to have helped with your Mortgage Capacity Report and mortgage needs. Darren truly appreciates your kind words, and we're always here to assist you in the future. Congratulations on your new home! Response date: 4th March 2025

I loved working with Bright Money Independent.

I loved working with Bright Money Independent. They are efficient, accurate, and very quick. Reviewed on: 28th February 2025

Reply from Bright Money Independent Thank you for your review! We're thrilled you had a great experience with Bright Money Independent. Looking forward to working with you again! Response date: 4th March 2025

Exceptional

Darren has been my broker for years. Highly knowledgeable, always available for me and exceptional at what he does. Cannot ask for anything more. Reviewed on: 28th February 2025

Reply from Bright Money Independent Thank you so much for your kind words! It’s always a pleasure working with you, and we truly appreciate your trust and loyalty over the years. Looking forward to continuing to help you in the future! Response date: 4th March 2025

Very impressive service

I reached out to Clementine Palmer to renew my mortgage as I had moved on to a tracker rate. I was impressed with both the speed at which Clementine got back to me and sourced another, more suitable product for me. I have been hugely impressed with the service and will be using them again. Reviewed on: 27th February 2025

Reply from Bright Money Independent Thank you for your kind words! We're delighted we could quickly find you a more suitable product and help you move from a tracker rate. We appreciate your trust and look forward to assisting you again in the future! Response date: 4th March 2025

5 stars doesn’t do Darren justice!

5 stars doesn’t do Darren justice! My solicitor explained I needed to provide evidence of my mortgage raising capacity (or lack thereof) for my pending divorce. Darren Meehan made the entire process simple, quick and stress-free. Fantastic communication, empathetic and generous with both his time and fee. I am so grateful to have one less thing to stress about under very difficult conditions. Highly recommended and looking forward to a day in the future I can return under better financial circumstances. Thank you so much. Reviewed on: 15th February 2025

Reply from Bright Money Independent Thank you for your wonderful review! We're delighted Darren could make the process smooth and stress-free for you. We’re always happy to help with Mortgage Capacity Reports and truly appreciate your recommendation Response date: 18th February 2025

Excellent Service

I initially reached out to BrightMoney for assistance with remortgaging my property. From the very first conversation, their team took the time to thoroughly understand my financial situation and specific needs. They carefully assessed my requirements and were able to identify the best mortgage product tailored to my circumstances. Throughout the process, BrightMoney demonstrated exceptional patience and professionalism. No matter how many times I called for clarification or additional guidance, they were always available to provide clear, insightful, and reassuring responses. Their customer service exceeded my expectations, as they consistently handled my queries with kindness and expertise. The entire remortgaging journey felt seamless, thanks to their dedication and willingness to go the extra mile. I truly appreciate their support and would highly recommend BrightMoney to anyone looking mortgage or re-mortgage, especially those who value top-notch service and personalised solutions. Reviewed on: 11th February 2025

Reply from Bright Money Independent Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with Bright Money. We pride ourselves on tailoring mortgages to each client's unique circumstances and are always happy to assist with all mortgage and remortgage needs. It was a pleasure helping you, and we truly appreciate your recommendation! Response date: 12th February 2025

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