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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,578 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1578 company reviews • Last reviewed within 7 days

Was very easy to sort and understand

Loans • 4th March 2026

Was very easy to sort and understand

{"display":"Christopher ","full_name":"Christopher ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Just so easy and simple to use defo recommend

Loans • 4th March 2026

Just so easy and simple to use defo recommend

{"display":"Justine","full_name":"Justine","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Great experience always helpful when needed

    Great experience always helpful when needed and always prompt

    {"display":"Lee P","full_name":"Lee P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lee P 4th March 2026
  • 4/5

    Easy to sign up and better savings rates than high s...

    Easy to sign up and better savings rates than high st banking

    {"display":"Cheryl T","full_name":"Cheryl T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Cheryl T 4th March 2026
  • 5/5

    Everything went well.

    Everything went well. Will definitely recommend to family and friends

    {"display":"LA","full_name":"LA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    LA 3rd March 2026
  • 5/5

    Very quick response and fair easy to do

    Very quick response and fair easy to do

    {"display":"Sarah i","full_name":"Sarah i","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sarah i 3rd March 2026
  • 5/5

    I recommend it is easy , they are transparent clear...

    I recommend it is easy , they are transparent clear and available.

    {"display":"Caroline D","full_name":"Caroline D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Caroline D 3rd March 2026
  • 5/5

    A very best company to get money fast

    You guys are so so good, you know how to attend and pay attention to your customers.

    {"display":"Nkechinyere D","full_name":"Nkechinyere D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nkechinyere D 3rd March 2026
  • 5/5

    Very happy

    Good quick and easy very fast please with the service

    {"display":"Nicole a mckeown ","full_name":"Nicole a mckeown ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    It's was long winded but finally got it sorted

    It's was long winded but finally got it sorted

    {"display":"Monique Pashen","full_name":"Monique Pashen","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1374696.png"}}'s avatar
    Loans
    Monique Pashen 2nd March 2026
  • 3/5

    I loved it it really helped with affordable pay backs

    I loved it it really helped with affordable pay backs

    {"display":"Mirhaed Q","full_name":"Mirhaed Q","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mirhaed Q 2nd March 2026

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