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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.73/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,308 product reviews

Average score of 4.73/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward with friendly, helpful staff and fair rates. Their loans are affordable and supportive, especially for those with tricky credit or in tough times. Some find the website clunky and wish for quicker loan approvals or better communication, but overall it’s a trusted, community-focused service.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick, helpful service. (55 mentions)
  • Great Western Credit Union savings are reliable with good service and ethical values. (16 mentions)
  • Great Western Credit Union loans offer fair interest rates and affordable repayments. (7 mentions)

Negative themes

  • Loan approvals can be slow and some loyal customers get declined unexpectedly. (6 mentions)
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2308 company reviews • Last reviewed within 7 days

Best way to save!

Savings • 14th July 2026

I’ve had a saving account over 20 years (empty atm lol) which has helped me so many times over the years, in different directions. Easy... I’ve had a saving account over 20 years (empty atm lol) which has helped me so many times over the years, in different directions. Easy to set simple to many and a fantastic way to save!! Read more Read less

{"display":"Paula c","full_name":"Paula c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Great people too!!!

Loans • 14th July 2026

I’ve been with great western credit union about 20 years there great. They’ve seen me through all milestones in that time. My children have savings... I’ve been with great western credit union about 20 years there great. They’ve seen me through all milestones in that time. My children have savings accounts with them. Real trustworthy, Always consistent. 100% reliable. Read more Read less

{"display":"Paula c","full_name":"Paula c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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  • 5.00/5

    Access to my savings is straightforward.

    Access to my savings account is straightforward using the Web site. When I struggled to set up my access initially, the staff were very helpful.... Access to my savings account is straightforward using the Web site. When I struggled to set up my access initially, the staff were very helpful. Products offer competitive rates and support local people. Read more Read less

    {"display":"Adam C","full_name":"Adam C","avatar":{"url":"\/assets\/uploads\/avatars\/users\/877900.png"}}'s avatar
    Savings
    Adam C 14th July 2026
  • 5.00/5

    Savings that stay in the local economy

    Excellent customer service and I'm thrilled my savings are kept in the local economy

    {"display":"BP","full_name":"BP","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1268042.png"}}'s avatar
    Savings
    BP 13th July 2026
  • 5.00/5

    I applied for a loan when I was struggling I got acc...

    I applied for a loan when I was struggling I got accepted it didn't have the photo id had to go to see one of... I applied for a loan when I was struggling I got accepted it didn't have the photo id had to go to see one of the members of staff they was really helpful in helping me massive help for people struggling dont know what I would done highly recommend Read more Read less

    {"display":"Alex tanner","full_name":"Alex tanner","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Alex tanner 13th July 2026
  • 5.00/5

    ALWAYS FOR THE PEOPLE FAB

    Have a loan with them plus another a count always good service when I call. No.problems at all everything runs smoothly. By the people for the people. Well done

    {"display":"Yvonne B","full_name":"Yvonne B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Yvonne B 13th July 2026
  • 5.00/5

    Very giod easy service and procesa

    Very easy communication and easy process!

    {"display":"Gizela K","full_name":"Gizela K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Gizela K 13th July 2026
  • 5.00/5

    Great help fast and efficient would definitely recom...

    Great help fast and efficient would definitely recommend

    {"display":"Arran g","full_name":"Arran g","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1741188.png"}}'s avatar
    Loans
    Arran g 13th July 2026
  • 5.00/5

    good & 4 community, helping vulnerable ,reliable and...

    good & 4 community, helping vulnerable ,reliable and fair creditor

    {"display":"Irina Bondariuk","full_name":"Irina Bondariuk","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1742445.png"}}'s avatar
    Loans
    Irina Bondariuk 13th July 2026
  • 3.00/5

    Good and hopefully reliable let's see if it's good

    Good and hopefully reliable let's see if it's good

    {"display":"Tanisha H","full_name":"Tanisha H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tanisha H 13th July 2026
  • 5.00/5

    great help and support very good

    great help and support very good

    {"display":"kathleen","full_name":"kathleen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    kathleen 13th July 2026

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