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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,630 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1630 company reviews • Last reviewed within 7 days

amazing service and easy to use always ther to help...

Loans • 17th March 2026

amazing service and easy to use always ther to help

{"display":"Richard m","full_name":"Richard m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Easy efficient loan application.

Loans • 17th March 2026

Easy efficient loan application. Good communication via email

{"display":"Sharon","full_name":"Sharon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 3/5

    Very easy and fast and very clear on what to...

    Very easy and fast and very clear on what to do

    {"display":"Kerry Howe","full_name":"Kerry Howe","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1398734.png"}}'s avatar
    Loans
    Kerry Howe 17th March 2026
  • 4/5

    Very simple but yet to see the account open

    Very simple but yet to see the account open

    {"display":"P Whitore","full_name":"P Whitore","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    P Whitore 16th March 2026
  • 4/5

    Very easy with the gwcu only issue was contact child...

    Very easy with the gwcu only issue was contact child benefit

    {"display":"Amelia","full_name":"Amelia","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amelia 16th March 2026
  • 5/5

    Easy to access highly recommended

    Easy to access highly recommended

    {"display":"Ashley","full_name":"Ashley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ashley 16th March 2026
  • 5/5

    Very nice and helpful.

    Very nice and helpful. Overall everything was excellent and easy to understand. I would recommend you to my friend who are in need. Thanks for... Very nice and helpful. Overall everything was excellent and easy to understand. I would recommend you to my friend who are in need. Thanks for your help in my difficult time. Read more Read less

    {"display":"Jose a","full_name":"Jose a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jose a 16th March 2026
  • 4/5

    Fantastic easy to log in eventually and great staff...

    Fantastic easy to log in eventually and great staff when needing help

    {"display":"Robert B","full_name":"Robert B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Robert B 16th March 2026
  • 3/5

    Confusing as steps are waiting for loan

    Confusing as steps are waiting for loan

    {"display":"Melissa M","full_name":"Melissa M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Melissa M 16th March 2026
  • 5/5

    Very quick and efficient, very easy to apply and sim...

    Very quick and efficient, very easy to apply and simple! Really grateful for this opportunity to help me :)

    {"display":"Lateesha ","full_name":"Lateesha ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lateesha 16th March 2026
  • 3/5

    Helpful and informative, simple and easy to use

    Helpful and informative, simple and easy to use

    {"display":"Christopher ","full_name":"Christopher ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Christopher 15th March 2026

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