Smart Money People Logo
Go to business site

Voting in the Consumer credit awards 2026 is open - Vote here

Share this page
Link copied

Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.78/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,746 product reviews

Average score of 4.78/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward and stress-free with friendly, helpful staff and clear communication. Their loans have fair rates and flexible repayments, which many find affordable even with poor credit. Some find the application process quick, but a few mention delays or unclear requirements around child benefit payments.

Positive themes

  • Great Western Credit Union loans are easy to apply for with friendly, helpful service.
  • Loans have fair interest rates and affordable repayments at Great Western Credit Union.
  • Great Western Credit Union savings are easy to open and simple to manage.

Negative themes

  • Some found loan approval slow or unclear about child benefit requirements.
  • A few reviewers were disappointed by loan amounts offered being less than requested.
  • Some had trouble with the app or online portal needing phone support.
Summarised by AI
Was this helpful?

About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

Contact details

Website
Visit provider website
Social media

Reviews for Great Western Credit Union

Showing 11 of 1746 company reviews • Last reviewed within 7 days

Fabulous

Loans • 27th April 2026

Seems good and straight forward.

{"display":"Mwamba M","full_name":"Mwamba M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

A very clunky website

Savings • 27th April 2026

A very clunky website that needed the form to be filled in several times with exactly the same imformation before accepting it

{"display":"ian c","full_name":"ian c","avatar":{"url":"\/assets\/uploads\/avatars\/users\/878125.png"}}'s avatar
Rated Poor • 2/5
Read more product reviews
  • 5/5

    Very quick and easy to use, all carried out online,...

    Very quick and easy to use, all carried out online, easy to send required documents

    {"display":"Samantha S","full_name":"Samantha S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Samantha S 27th April 2026
  • 5/5

    Easy to setup and sign everything

    Easy to setup and sign everything

    {"display":"Paul S","full_name":"Paul S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Paul S 27th April 2026
  • 5/5

    Have been a member for years.

    Have been a member for years. I was once the secretary of Camelot Credit Union in South Somerset many years ago

    {"display":"Gareth Richards ","full_name":"Gareth Richards ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 3/5

    Good very good I’m very happy thank you

    Good very good I’m very happy thank you

    {"display":"Nikolett olah","full_name":"Nikolett olah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nikolett olah 24th April 2026
  • 5/5

    Easy and simple

    Just so simple and stress free to apply for help when u need it! Simple to understand aswell:)

    {"display":"Em","full_name":"Em","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Em 24th April 2026
  • 5/5

    Great service, customer service team are great and h...

    Great service, customer service team are great and helpful

    {"display":"Jessica d","full_name":"Jessica d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jessica d 24th April 2026
  • 5/5

    Good start.

    Good start. Very helpful, for families that may need that extra little help.

    {"display":"Angel","full_name":"Angel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Angel 24th April 2026
  • 4/5

    Customer was very quick and very helpful, the loan p...

    Customer was very quick and very helpful, the loan process was very good.

    {"display":"Carol","full_name":"Carol","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Carol 23rd April 2026
  • 5/5

    Great service

    I’ve been with the union for over a decade and have always had great service along the way.

    {"display":"Carmell C","full_name":"Carmell C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Carmell C 23rd April 2026

    Products from Great Western Credit Union

    Showing all products offered by Great Western Credit Union

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice