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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian
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Review summary

People rate this company as Excellent based on 1,475 product reviews

Average score of 4.79/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union is loved for its friendly, helpful service and easy, quick loan applications that really come through in tough times. People appreciate the fair interest rates and the ethical, community-focused approach. Some do find the approval process a bit slow or tricky at times, and a few wish for clearer communication or easier online navigation.

Positive themes

  • Great Western Credit Union’s customer service is friendly, helpful, and quick to respond.
  • Applying for loans with Great Western Credit Union is easy and quick with clear steps.
  • Great Western Credit Union offers fair interest rates and affordable repayments.

Negative themes

  • Some found the loan approval process slow or delayed at times.
  • A few had trouble with website navigation or technical issues during application.
  • Some wished for clearer communication about loan decisions or repayment options.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1475 company reviews • Last reviewed within 7 days

Easy process had a decision within 48 hours

Loans • 30th January 2026

Easy process had a decision within 48 hours

{"display":"Keiron M","full_name":"Keiron M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Amazing service.

Loans • 30th January 2026

Amazing service.. thank you very much

{"display":"ZeusQS (ZeusQS)","full_name":"ZeusQS (ZeusQS)","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1336188.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent service.

    Excellent service. No complicated forms or long delays.

    {"display":"Stephanie M","full_name":"Stephanie M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Stephanie M 30th January 2026
  • 5/5

    Straight forward process with real helpful , friendl...

    Straight forward process with real helpful , friendly human beings

    {"display":"Katherine J","full_name":"Katherine J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Katherine J 30th January 2026
  • 4/5

    Very pleasant an fast customer service was great and...

    Very pleasant an fast customer service was great and friendly happy with the time it took with awnsering calls and responses to emails

    {"display":"Alesha s","full_name":"Alesha s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Alesha s 30th January 2026
  • 5/5

    Easy to arrange a loan through Employer Partner Loan

    Easy to arrange a loan through Employer Partner Loan

    {"display":"Debs S","full_name":"Debs S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Debs S 30th January 2026
  • 5/5

    Really quick with everything, easy to access

    Really quick with everything, easy to access

    {"display":"Daniel S","full_name":"Daniel S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Daniel S 29th January 2026
  • 3/5

    Its a very long winded process and not always clear...

    Its a very long winded process and not always clear but the value is excellent.

    {"display":"Daniel ","full_name":"Daniel ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Daniel 29th January 2026
  • 5/5

    Good service, easy and straight forward using member...

    Good service, easy and straight forward using members portal

    {"display":"Finlay L","full_name":"Finlay L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Finlay L 29th January 2026
  • 5/5

    I had issue in getting a code to continue with the l...

    I had issue in getting a code to continue with the loan process and I got a call from gwcu, the agent was so kind

    {"display":"Bea","full_name":"Bea","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Bea 28th January 2026
  • 5/5

    Highly recommend

    I've been a member for a number years. I only save a small amount of money each month. But this has allowed me to have... I've been a member for a number years. I only save a small amount of money each month. But this has allowed me to have an annual holiday each year. Or the past few years have enabled me to save more. Giving me a nice nest egg for a more extravagant break. They keep you informed of facilities available and withdrawing money is a simple and quick process. Highly recommend. Read more Read less

    {"display":"Jjgirl","full_name":"Jjgirl","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jjgirl 27th January 2026

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