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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,709 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward and stress-free with friendly, helpful staff and clear communication. Their loans have fair rates and flexible repayments, which many find affordable even with poor credit. Some find the application process quick, but a few mention delays or unclear requirements around child benefit payments.

Positive themes

  • Great Western Credit Union loans are easy to apply for with friendly, helpful service.
  • Loans have fair interest rates and affordable repayments at Great Western Credit Union.
  • Great Western Credit Union savings are easy to open and simple to manage.

Negative themes

  • Some found loan approval slow or unclear about child benefit requirements.
  • A few reviewers were disappointed by loan amounts offered being less than requested.
  • Some had trouble with the app or online portal needing phone support.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1709 company reviews • Last reviewed within 7 days

Couldn’t ask for better if I’m honest.

Loans • 15th April 2026

Couldn’t ask for better if I’m honest. Extremely effective with communication and finalising loan

{"display":"Charlotte M","full_name":"Charlotte M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Good service and even though I haven’t been in troub...

Loans • 15th April 2026

Good service and even though I haven’t been in trouble all

{"display":"Shannon V","full_name":"Shannon V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Average • 3/5
Read more product reviews
  • 5/5

    Best banking company

    Best banking company, due to the outstanding customer service and very good interest rate.

    {"display":"Miss S","full_name":"Miss S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Miss S 14th April 2026
  • 5/5

    Been with great western a few years now excellent se...

    Been with great western a few years now excellent service there not out to rip you off like all other company's!! there to help you 100%

    {"display":"Sharron ","full_name":"Sharron ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sharron 14th April 2026
  • 5/5

    very easy and helpful with whole thing

    very easy and helpful with whole thing

    {"display":"robert l","full_name":"robert l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    robert l 14th April 2026
  • 5/5

    Personal loan

    Very easy to use and helpfully team

    {"display":"Chelsea T","full_name":"Chelsea T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Chelsea T 14th April 2026
  • 5/5

    Very helpfull when needed a family loan

    Very helpfull when needed a family loan

    {"display":"Emma","full_name":"Emma","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Emma 14th April 2026
  • 5/5

    Getting help and getting excellent reply and service

    Getting help and getting excellent reply and service

    {"display":"Matthew m","full_name":"Matthew m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Matthew m 14th April 2026
  • 5/5

    Had trouble verifying my email address so gave him a...

    Had trouble verifying my email address so gave him a call and they had that sorted in seconds

    {"display":"Shannon V","full_name":"Shannon V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shannon V 14th April 2026
  • 5/5

    Thank you GWCU for always having my back!

    Thank you GWCU for always having my back!! Your rates are affordable and awesome.

    {"display":"Chumisa K","full_name":"Chumisa K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Chumisa K 14th April 2026
  • 4/5

    Was very easy and quick to use loved doing it all on.

    Was very easy.and quick to do was easier doing it online rather the all the form.s.

    {"display":"Dionne W","full_name":"Dionne W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dionne W 14th April 2026

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