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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,707 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1707 company reviews • Last reviewed within 7 days

Best banking company

Loans • 14th April 2026

Best banking company, due to the outstanding customer service and very good interest rate.

{"display":"Miss S","full_name":"Miss S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Been with great western a few years now excellent se...

Loans • 14th April 2026

Been with great western a few years now excellent service there not out to rip you off like all other company's!! there to help you 100%

{"display":"Sharron ","full_name":"Sharron ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    very easy and helpful with whole thing

    very easy and helpful with whole thing

    {"display":"robert l","full_name":"robert l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    robert l 14th April 2026
  • 5/5

    Personal loan

    Very easy to use and helpfully team

    {"display":"Chelsea T","full_name":"Chelsea T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Chelsea T 14th April 2026
  • 5/5

    Very helpfull when needed a family loan

    Very helpfull when needed a family loan

    {"display":"Emma","full_name":"Emma","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Emma 14th April 2026
  • 5/5

    Getting help and getting excellent reply and service

    Getting help and getting excellent reply and service

    {"display":"Matthew m","full_name":"Matthew m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Matthew m 14th April 2026
  • 5/5

    Had trouble verifying my email address so gave him a...

    Had trouble verifying my email address so gave him a call and they had that sorted in seconds

    {"display":"Shannon V","full_name":"Shannon V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shannon V 14th April 2026
  • 5/5

    Thank you GWCU for always having my back!

    Thank you GWCU for always having my back!! Your rates are affordable and awesome.

    {"display":"Chumisa K","full_name":"Chumisa K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Chumisa K 14th April 2026
  • 4/5

    Was very easy and quick to use loved doing it all on.

    Was very easy.and quick to do was easier doing it online rather the all the form.s.

    {"display":"Dionne W","full_name":"Dionne W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dionne W 14th April 2026
  • 5/5

    JUST WHEN YOU NEED HELP , THERE ARE THERE FOR YOU .

    JUST WHEN YOU NEED HELP , THERE ARE THERE FOR YOU .GREAT WESTERN UNIONS

    {"display":"mohamed absiye","full_name":"mohamed absiye","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1299309.png"}}'s avatar
    Loans
    mohamed absiye 13th April 2026
  • 5/5

    Easy & quick to fill out don’t ask silly questions t...

    Easy & quick to fill out don’t ask silly questions that has nothing to do with what you want it’s all done online you don’t... Easy & quick to fill out don’t ask silly questions that has nothing to do with what you want it’s all done online you don’t have to speak to anyone. Read more Read less

    {"display":"Tara ","full_name":"Tara ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tara 13th April 2026

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