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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.74/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 2,426 product reviews

Average score of 4.74/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward and stress-free with friendly, helpful staff and fair rates. Their loans are quick to apply for and support people who might struggle elsewhere. The savings options feel ethical and community-focused, though some find the website a bit clunky at times.

Positive themes

  • Loans are easy to apply for with quick decisions and clear communication. (36 mentions)
  • Staff are friendly, helpful and supportive throughout the loan process. (27 mentions)
  • Loans have fair interest rates and affordable repayment options. (10 mentions)
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2426 company reviews Last reviewed within 7 days

Brilliantly affordable quote and very fast experienc...

Loans 18th August 2026

Brilliantly affordable quote and very fast experience even for someone of my age

Rated Excellent 5.00/5
Read more product reviews

Everyone was so helpful also make things very clear

Loans 18th August 2026

Everyone was so helpful also make things very clear

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Reliable and friendly

    Been with this Bank for years, always reliable. Great customer service team that are always polite and happy to help.

    {"display":"Claire H","full_name":"Claire H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Claire H 18th August 2026
  • 5.00/5

    Simple and easy

    Smooth, easy to complete, easy to find application details. Contact by email was quick and helpful.

    {"display":"Fi S","full_name":"Fi S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Fi S 16th August 2026
  • 5.00/5

    It was great help and was really very quick to get d...

    It was great help and was really very quick to get done

    {"display":"Joshua A","full_name":"Joshua A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joshua A 15th August 2026
  • 5.00/5

    Very easy.

    It was very easy and the repayment amounts are amazing.

    {"display":"Laura M","full_name":"Laura M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Laura M 14th August 2026
  • 4.00/5

    I still confused as to why i have an increase in my...

    I still confused as to why i have an increase in my parntner loan apr

    {"display":"blah b","full_name":"blah b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    blah b 14th August 2026
  • 4.00/5

    Fantastic ut was so easy to join.

    Fantastic ut was so easy to join.

    {"display":"Nigel","full_name":"Nigel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Nigel 14th August 2026
  • 4.00/5

    Great customer service and very friendly and helpful

    Great customer service and very friendly and helpful

    {"display":"Annalouise s","full_name":"Annalouise s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Annalouise s 14th August 2026
  • 5.00/5

    Fast and easy to apply with a decision within minutes.

    Fast and easy to apply with a decision within minutes. Money easy to transfer to own bank account too

    {"display":"Nina G","full_name":"Nina G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nina G 14th August 2026
  • 5.00/5

    Easy and helpful, even when calling the office for h...

    Easy and helpful, even when calling the office for help the lady was polite

    {"display":"Amber t","full_name":"Amber t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amber t 13th August 2026

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