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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,731 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward and stress-free with friendly, helpful staff and clear communication. Their loans have fair rates and flexible repayments, which many find affordable even with poor credit. Some find the application process quick, but a few mention delays or unclear requirements around child benefit payments.

Positive themes

  • Great Western Credit Union loans are easy to apply for with friendly, helpful service.
  • Loans have fair interest rates and affordable repayments at Great Western Credit Union.
  • Great Western Credit Union savings are easy to open and simple to manage.

Negative themes

  • Some found loan approval slow or unclear about child benefit requirements.
  • A few reviewers were disappointed by loan amounts offered being less than requested.
  • Some had trouble with the app or online portal needing phone support.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1731 company reviews • Last reviewed within 7 days

GWCU team are friendly and immensely helpful

Savings • 21st April 2026

Great to know my money is staying local and helping to support good causes. GWCU staff are always so helpful and friendly. I use the... Great to know my money is staying local and helping to support good causes. GWCU staff are always so helpful and friendly. I use the salary saver scheme and it's the perfect way to save! Read more Read less

{"display":"BP","full_name":"BP","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1268042.png"}}'s avatar
BP
Rated Excellent • 5/5
Read more product reviews

There is a good way of getting loan in GWCU also the...

Loans • 21st April 2026

There is a good way of getting loan in GWCU also there is a best way to pay your loan , it is give relive

{"display":"Solomon G","full_name":"Solomon G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Thank You GWCU

    We have done small regular savings with GWCU for many years and also have borrowed small amounts for home projects. Each time we deal with... We have done small regular savings with GWCU for many years and also have borrowed small amounts for home projects. Each time we deal with them, the staff are polite, patient and very helpful and the process of borrowing/saving is easy to understand but staff are available for any questions. Read more Read less

    {"display":"Susan D","full_name":"Susan D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Susan D 21st April 2026
  • 5/5

    Very good

    Very good and helpful hepled with what i needed

    {"display":"Natasha S","full_name":"Natasha S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Natasha S 21st April 2026
  • 5/5

    Great application process, easy quick with great com...

    Great application process, easy quick with great communication

    {"display":"Mark D","full_name":"Mark D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mark D 21st April 2026
  • 5/5

    I like how my savings can help other people to get a...

    I like how my savings can help other people to get a reasonably priced loan

    {"display":"Brendan Bassett ","full_name":"Brendan Bassett ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Helped me around Christmas time taking a family loan...

    Helped me around Christmas time taking a family loan out and paying it back from my child benefit also when needing help someone always gets back to me

    {"display":"Kerri","full_name":"Kerri","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerri 21st April 2026
  • 5/5

    I’ve been with them for 2 years now, I had taken a f...

    I’ve been with them for 2 years now, I had taken a family loan when I needed to which helped me and my family massively.... I’ve been with them for 2 years now, I had taken a family loan when I needed to which helped me and my family massively. Customer support is excellent! I absolutely recommend Read more Read less

    {"display":"Raquel L","full_name":"Raquel L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Raquel L 21st April 2026
  • 5/5

    Vwy helpful

    Very helpful. Will use again . Very happy

    {"display":"Anw","full_name":"Anw","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Anw 21st April 2026
  • 4/5

    Go for itn

    The application process was easy and the decision was quick. Very straightforward processes

    {"display":"Em ","full_name":"Em ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Em 21st April 2026
  • 5/5

    Amazing and fast

    Quick and simple fast to sort well happy

    {"display":"Joe s","full_name":"Joe s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joe s 20th April 2026

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