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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

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Verified business Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 1,565 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1565 company reviews • Last reviewed within 7 days

Greatest

Savings • 27th February 2026

Great Service very quick response

{"display":"Mrs J","full_name":"Mrs J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Was quick and easy to apply and always a quick respo...

Loans • 27th February 2026

Was quick and easy to apply and always a quick response

{"display":"Stacy Smith","full_name":"Stacy Smith","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1290699.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Good customer service

    Good customer service, friendly staff and sensible lending.

    {"display":"Luke","full_name":"Luke","avatar":{"url":"\/assets\/uploads\/avatars\/users\/769013.png"}}'s avatar
    Loans
    Luke 27th February 2026
  • 5/5

    Excellent rates friendly customer services

    Excellent rates friendly customer services

    {"display":"Samuel Bowers","full_name":"Samuel Bowers","avatar":{"url":"\/assets\/uploads\/avatars\/users\/386552.png"}}'s avatar
    Loans
    Samuel Bowers 27th February 2026
  • 5/5

    Stress free loan and affordable with repayment plans

    I was in need for an affordable loan and GWCU gave me the loan which help me to reach at target. The repayment plans was... I was in need for an affordable loan and GWCU gave me the loan which help me to reach at target. The repayment plans was suitable because was affordable to pay. GWCU is stress free loan and helpful to the community. Read more Read less

    {"display":"Kweku Asare","full_name":"Kweku Asare","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1362043.png"}}'s avatar
    Loans
    Kweku Asare 27th February 2026
  • 5/5

    Great choice

    I have a terrible credit score and they accepted and the repayments are affordable and a lot easier than any other loan company I have looked into.

    {"display":"Mental Mist reviews","full_name":"Mental Mist reviews","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315591.png"}}'s avatar
    Loans
    Mental Mist reviews 27th February 2026
  • 5/5

    Super fast and easy application and stress free.

    Super fast and easy application and stress free.

    {"display":"Rachel W","full_name":"Rachel W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rachel W 27th February 2026
  • 4/5

    I experienced difficulties with my application and...

    I experienced difficulties with my application and the customer service was excellent

    {"display":"Nicholas S","full_name":"Nicholas S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nicholas S 26th February 2026
  • 5/5

    Brilliant communication and easy to navigate

    Brilliant communication and easy to navigate

    {"display":"Suzi","full_name":"Suzi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Suzi 26th February 2026
  • 5/5

    Very good and happy with service.

    Very good and happy with service.

    {"display":"Ben","full_name":"Ben","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ben 26th February 2026
  • 5/5

    Quick, easy, friendly customer service

    Quick, easy, friendly customer service

    {"display":"Kelly ","full_name":"Kelly ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kelly 26th February 2026

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