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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,649 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1649 company reviews • Last reviewed within 7 days

Very good and understanding

Loans • 22nd March 2026

Very good and friendly and very nice on the phone

{"display":"Duane ","full_name":"Duane ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Always helpful when on the phone and great access on...

Loans • 21st March 2026

Always helpful when on the phone and great access online

{"display":"Richard B","full_name":"Richard B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    West country credit union supporting local communities

    West country focused credit union that supports local communities. GWCU provide a simple set of savings and loans. They provide a lot of support to... West country focused credit union that supports local communities. GWCU provide a simple set of savings and loans. They provide a lot of support to people and help with basic financial knowledge. It is very positive to feel that savings are going directly to people that need loans and could have ended up having to go loan sharks or using expensive credit cards. Read more Read less

    {"display":"James Dorset","full_name":"James Dorset","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    James Dorset 21st March 2026
  • 5/5

    A very good service.

    A very good service. I was supported by the team over the phone. Very polite and helpful

    {"display":"Irene Murapa","full_name":"Irene Murapa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Irene Murapa 21st March 2026
  • 5/5

    Excellent throughout Would recommend to anyone

    Excellent throughout Would recommend to anyone

    {"display":"Alan D","full_name":"Alan D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Alan D 21st March 2026
  • 5/5

    pretty good no issues good service

    pretty good no issues good service

    {"display":"Lewis smith","full_name":"Lewis smith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lewis smith 21st March 2026
  • 5/5

    quick and easy - very understanding

    quick and easy - very understanding

    {"display":"Shannon c","full_name":"Shannon c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shannon c 20th March 2026
  • 5/5

    It was quick & easy.

    It was quick & easy. Got it sorted and sent within a minimum of 10 mins

    {"display":"Kf","full_name":"Kf","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kf 20th March 2026
  • 5/5

    My experience with Great Western credit union: Loan...

    My experience with Great Western credit union: Loan are the best, makes it easier to apply and get back to you in time , I’m... My experience with Great Western credit union: Loan are the best, makes it easier to apply and get back to you in time , I’m very excited about this I will always use them to get loans Read more Read less

    {"display":"Funmilola A","full_name":"Funmilola A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Funmilola A 20th March 2026
  • 5/5

    Very easy and helpful step to step guidance

    Very easy and helpful step to step guidance

    {"display":"Paris Gillies","full_name":"Paris Gillies","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Paris Gillies 20th March 2026
  • 5/5

    Very helpful customer service, always reply quickly.

    Very helpful customer service, always reply quickly. Fair judgment. Up front about APR

    {"display":"Lizzie","full_name":"Lizzie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lizzie 19th March 2026

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