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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 1,637 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1637 company reviews Last reviewed within 7 days

Really easy and straight forward and really easy to...

Loans 19th March 2026

Really easy and straight forward and really easy to pay back just helps ease the stress of bills

Rated Excellent 5/5
Read more product reviews

Very easy to apply and reasonable interest rate

Loans 19th March 2026

Very easy to apply and reasonable interest rate

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Helpful, quick , easy process .

    Helpful, quick , easy process . And reactive to questions and queries.

    {"display":"Sam p ","full_name":"Sam p ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sam p 18th March 2026
  • 5/5

    Very easy and help for I would recommend it to every...

    Very easy and help for I would recommend it to everyone well done

    {"display":"Robert s","full_name":"Robert s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Robert s 18th March 2026
  • 5/5

    Excellent communication.

    I have been impressed with the quick response and how easily the website was to navigate. Would happily recommend their services.

    {"display":"Richard N","full_name":"Richard N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Richard N 18th March 2026
  • 5/5

    Easy from start to finish enabled me to buy a new co...

    Easy from start to finish enabled me to buy a new cooker

    {"display":"Ali B","full_name":"Ali B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ali B 18th March 2026
  • 5/5

    Just the best company I’ve had delt with and afforda...

    Just the best company I’ve had delt with and affordable

    {"display":"tracey","full_name":"tracey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    tracey 18th March 2026
  • 5/5

    amazing service and easy to use always ther to help...

    amazing service and easy to use always ther to help

    {"display":"Richard m","full_name":"Richard m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Richard m 17th March 2026
  • 5/5

    Easy efficient loan application.

    Easy efficient loan application. Good communication via email

    {"display":"Sharon","full_name":"Sharon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sharon 17th March 2026
  • 3/5

    Very easy and fast and very clear on what to...

    Very easy and fast and very clear on what to do

    {"display":"Kerry Howe","full_name":"Kerry Howe","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1398734.png"}}'s avatar
    Loans
    Kerry Howe 17th March 2026
  • 4/5

    Very simple but yet to see the account open

    Very simple but yet to see the account open

    {"display":"P Whitore","full_name":"P Whitore","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    P Whitore 16th March 2026

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