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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,663 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1663 company reviews • Last reviewed within 7 days

I hope it would be helpfull.

Loans • 25th March 2026

I hope it would be helpfull. Creating an account was not a hard process

{"display":"Robin J","full_name":"Robin J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Customer service team are extremely helpful and frie...

Loans • 25th March 2026

Customer service team are extremely helpful and friendly.

{"display":"Charlotte ","full_name":"Charlotte ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Lovely, simple process to apply and excellent commun...

    Lovely, simple process to apply and excellent communication throughout the process.

    {"display":"Cleelu DN","full_name":"Cleelu DN","avatar":{"url":"\/assets\/uploads\/avatars\/users\/460348.png"}}'s avatar
    Loans
    Cleelu DN 25th March 2026
  • 5/5

    Great help

    Great help and super fast at responding

    {"display":"Elleigh ","full_name":"Elleigh ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Elleigh 25th March 2026
  • 5/5

    Easy to apply everything well explained a great rate...

    Easy to apply everything well explained a great rates for when you need a little extra

    {"display":"Mickaela O","full_name":"Mickaela O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mickaela O 25th March 2026
  • 4/5

    It was easy , didn’t take a long time.

    It was easy , didn’t take a long time.

    {"display":"Deanna M","full_name":"Deanna M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Deanna M 25th March 2026
  • 5/5

    So easy to apply!

    So easy to apply! Explained in detail and easy to understand

    {"display":"Emilie B","full_name":"Emilie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Emilie B 24th March 2026
  • 4/5

    Good I guess

    Good I guess, still waiting to receive it

    {"display":"Beth j","full_name":"Beth j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Beth j 24th March 2026
  • 5/5

    Were very helpfull throughout the whole application .

    Were very helpfull throughout the whole application . On my second loan would highly reomend

    {"display":"Jason D","full_name":"Jason D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jason D 23rd March 2026
  • 5/5

    Easy and friendly customer service

    Easy and friendly customer service

    {"display":"rob jordan","full_name":"rob jordan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1406520.png"}}'s avatar
    Loans
    rob jordan 23rd March 2026
  • 5/5

    Was very pleased at the speed of the application bei...

    Was very pleased at the speed of the application being reviewed and the fairness of the interest/repayment rates. Have nothing to complain about whatsoever. Will... Was very pleased at the speed of the application being reviewed and the fairness of the interest/repayment rates. Have nothing to complain about whatsoever. Will definitely recommend this company to others Read more Read less

    {"display":"CM","full_name":"CM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    CM 23rd March 2026

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