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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.72/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,203 product reviews

Average score of 4.72/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward with friendly, helpful staff and fair rates. Their loans are affordable and supportive, especially for those with tricky credit or in tough times. Some find the website clunky and wish for quicker loan approvals or better communication, but overall it’s a trusted, community-focused service.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick, helpful service.
  • Great Western Credit Union savings are reliable with good service and ethical values.
  • Great Western Credit Union loans offer fair interest rates and affordable repayments.

Negative themes

  • Loan approvals can be slow and some loyal customers get declined unexpectedly.
  • The website and app can be clunky or confusing causing frustration when applying.
  • Customer service is sometimes hard to reach or inconsistent in advice given.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2203 company reviews • Last reviewed within 7 days

Was relatively easy

Loans • 7th July 2026

Was relatively easy, the verifying took a while

{"display":"Mikala J","full_name":"Mikala J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews

Amazing really helpful

Loans • 7th July 2026

Amazing really helpful. Took a day to do.

{"display":"Caroline N","full_name":"Caroline N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 3.00/5

    Hopefully it helps

    Didn't know you couldn't get the loan money until after first payment made and makes me feel uncomfortable that all my child benefit money has... Didn't know you couldn't get the loan money until after first payment made and makes me feel uncomfortable that all my child benefit money has had to go across to great western union to be able.to be approved with nothing to show. Hopefully this works but doesnt help straight away. Read more Read less

    {"display":"Mrs p","full_name":"Mrs p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mrs p 7th July 2026
  • 5.00/5

    Fantastic help once again ,easy process and very hel...

    Fantastic help once again ,easy process and very helpful.

    {"display":"Matt J","full_name":"Matt J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Matt J 6th July 2026
  • 5.00/5

    very good quick responses easy to access

    very good quick responses easy to access

    {"display":"kathleen","full_name":"kathleen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    kathleen 6th July 2026
  • 4.00/5

    Very quick and easy the hardest part was waiting for...

    Very quick and easy the hardest part was waiting for child benefit to answer to change my child benefit bank details

    {"display":"Joshua C","full_name":"Joshua C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joshua C 6th July 2026
  • 5.00/5

    Quick reviews and great lending schemes

    Quick reviews and great lending schemes

    {"display":"Corrie G","full_name":"Corrie G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Corrie G 3rd July 2026
  • 5.00/5

    Loan application

    Very quick and easy to apply, worded well and very understandable terms and conditions.

    {"display":"MR088","full_name":"MR088","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    MR088 3rd July 2026
  • 5.00/5

    Very easy to use and get on with

    Very easy to use and get on with

    {"display":"Michael n","full_name":"Michael n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Michael n 3rd July 2026
  • 5.00/5

    Quick and easy to deal with.

    Quick and easy to deal with. If you need help the staff are wonderful to speak with and get the problem solved. Also the portal is very easy to use.

    {"display":"Khani p","full_name":"Khani p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Khani p 2nd July 2026
  • 2.00/5

    Good jdjjd

    Good good

    {"display":"Hollie A","full_name":"Hollie A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hollie A 2nd July 2026

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