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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.72/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,158 product reviews

Average score of 4.72/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward with friendly, helpful staff and fair rates. Their loans are affordable and supportive, especially for those with tricky credit or in tough times. Some find the website clunky and wish for quicker loan approvals or better communication, but overall it’s a trusted, community-focused service.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick, helpful service.
  • Great Western Credit Union savings are reliable with good service and ethical values.
  • Great Western Credit Union loans offer fair interest rates and affordable repayments.

Negative themes

  • Loan approvals can be slow and some loyal customers get declined unexpectedly.
  • The website and app can be clunky or confusing causing frustration when applying.
  • Customer service is sometimes hard to reach or inconsistent in advice given.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2158 company reviews • Last reviewed within 7 days

Whenever I have needed a loan they have been amazing...

Loans • 23rd June 2026

Whenever I have needed a loan they have been amazing to use

{"display":"Ashton C","full_name":"Ashton C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

It was simple but now having trouble finding out abo...

Loans • 23rd June 2026

It was simple but now having trouble finding out about my loan

{"display":"Amanda M","full_name":"Amanda M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    The system is fair and efficient

    The system is fair and efficient

    {"display":"Abeid H","full_name":"Abeid H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Abeid H 23rd June 2026
  • 5.00/5

    Helping me move when no one else would

    I had a low credit rating and couldn’t get a loan with a bank or loan provider. Without their support I would have been unable... I had a low credit rating and couldn’t get a loan with a bank or loan provider. Without their support I would have been unable to move when I had the opportunity to move into a council flat. I needed a van and help with the move as I have no help from family. It was only a small loan but it really helped. Read more Read less

    {"display":"Timothy Hacker","full_name":"Timothy Hacker","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Timothy Hacker 22nd June 2026
  • 5.00/5

    Any faults with website admin do actually help

    Any faults with website admin do actually help

    {"display":"Adrian c","full_name":"Adrian c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Adrian c 22nd June 2026
  • 5.00/5

    Applied for a family loan the service was easy to us...

    Applied for a family loan the service was easy to use with fast response

    {"display":"Regina H","full_name":"Regina H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Regina H 22nd June 2026
  • 5.00/5

    I am able to log in and move money around...

    I am able to log in and move money around easily

    {"display":"Kiyah morgan","full_name":"Kiyah morgan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kiyah morgan 22nd June 2026
  • 5.00/5

    Very straightforward and user friendly online.

    Very straightforward and user friendly online.

    {"display":"Keith S","full_name":"Keith S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Keith S 21st June 2026
  • 4.00/5

    Quick and easy to apply no hassle in setting up acc...

    Quick and easy to apply no hassle in setting up account

    {"display":"Amanda M","full_name":"Amanda M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amanda M 20th June 2026
  • 5.00/5

    From first contact GWCU have been superb.

    From first contact GWCU have been superb. I was dealt with in a polite and friendly fashion and got the loan I needed. I would... From first contact GWCU have been superb. I was dealt with in a polite and friendly fashion and got the loan I needed. I would highly recommend, great to have that touch of customer service in this fast paced and impersonal world! Many thanks GWCU! Read more Read less

    {"display":"Maxwell R S","full_name":"Maxwell R S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Maxwell R S 19th June 2026
  • 3.00/5

    Helpful and fast can't wait receive my loan

    Helpful and fast can't wait receive my loan

    {"display":"Gemma B","full_name":"Gemma B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Gemma B 19th June 2026

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