Smart Money People Logo
Go to business site

Voting in the British bank awards 2026 is open - Vote here

Share this page
Link copied

Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,665 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
Summarised by AI
Was this helpful?

About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

Contact details

Website
Visit provider website
Social media

Reviews for Great Western Credit Union

Showing 11 of 1665 company reviews • Last reviewed within 7 days

I have applied for a loan through GWCU.

Loans • 26th March 2026

I have applied for a loan through GWCU. It was very easily to apply.

{"display":"Jas","full_name":"Jas","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Jas
Rated Excellent • 5/5
Read more product reviews

Easy access and no problems finding way through site

Loans • 26th March 2026

Easy access and no problems finding way through site

{"display":"Daniel r","full_name":"Daniel r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    I hope it would be helpfull.

    I hope it would be helpfull. Creating an account was not a hard process

    {"display":"Robin J","full_name":"Robin J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Robin J 25th March 2026
  • 5/5

    Customer service team are extremely helpful and frie...

    Customer service team are extremely helpful and friendly.

    {"display":"Charlotte ","full_name":"Charlotte ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Charlotte 25th March 2026
  • 5/5

    Lovely, simple process to apply and excellent commun...

    Lovely, simple process to apply and excellent communication throughout the process.

    {"display":"Cleelu DN","full_name":"Cleelu DN","avatar":{"url":"\/assets\/uploads\/avatars\/users\/460348.png"}}'s avatar
    Loans
    Cleelu DN 25th March 2026
  • 5/5

    Great help

    Great help and super fast at responding

    {"display":"Elleigh ","full_name":"Elleigh ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Elleigh 25th March 2026
  • 5/5

    Easy to apply everything well explained a great rate...

    Easy to apply everything well explained a great rates for when you need a little extra

    {"display":"Mickaela O","full_name":"Mickaela O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mickaela O 25th March 2026
  • 4/5

    It was easy , didn’t take a long time.

    It was easy , didn’t take a long time.

    {"display":"Deanna M","full_name":"Deanna M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Deanna M 25th March 2026
  • 5/5

    So easy to apply!

    So easy to apply! Explained in detail and easy to understand

    {"display":"Emilie B","full_name":"Emilie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Emilie B 24th March 2026
  • 4/5

    Good I guess

    Good I guess, still waiting to receive it

    {"display":"Beth j","full_name":"Beth j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Beth j 24th March 2026
  • 5/5

    Were very helpfull throughout the whole application .

    Were very helpfull throughout the whole application . On my second loan would highly reomend

    {"display":"Jason D","full_name":"Jason D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jason D 23rd March 2026

    Products from Great Western Credit Union

    Showing all products offered by Great Western Credit Union

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice