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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.73/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,495 product reviews

Average score of 4.73/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel straightforward and supportive, with friendly staff and easy online processes. Their loans are affordable and flexible, helping people in tough spots without fuss. Some find the wait for approval or child benefit checks a bit slow, and a few miss in-person service since branch closures.

Positive themes

  • Great Western Credit Union loans are easy to apply for with friendly, helpful staff. (74 mentions)
  • Loans from Great Western Credit Union have affordable rates and manageable repayments. (8 mentions)
  • Great Western Credit Union savings are easy to use and support local communities. (8 mentions)
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2495 company reviews • Last reviewed within 7 days

Brilliant customer service, and a really good intere...

Loans • 8th September 2026

Brilliant customer service, and a really good interest rate that’s helped me out

{"display":"Jon D","full_name":"Jon D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Reply from Great Western Credit Union
Hi Jon, That's great to hear! Glad the loan has helped you out and that you're happy with the interest rate too. Thank you for the kind words about the team. It's always nice to know we've been able to make things a little easier and I'll be sure to let the team know. Best wishes, Sepi
8th September 2026
Great Western Credit Union

Was brilliant and easy to do would definitely recommend

Loans • 8th September 2026

Was brilliant and easy to do would definitely recommend

{"display":"Katelyn S","full_name":"Katelyn S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
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Reply from Great Western Credit Union
Hi Katelyn, Brilliant, glad you found it nice and easy! Thanks for recommending us, we really appreciate it. Thank you for your support. Best wishes, Sepi
8th September 2026
Great Western Credit Union
  • 5.00/5

    Brilliant helped when I needed it the mose

    Brilliant helped when I needed it the mose

    {"display":"Kirstie s","full_name":"Kirstie s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kirstie s 8th September 2026
  • 3.00/5

    The website was horrible to use other than that it w...

    The website was horrible to use other than that it was easy to use

    {"display":"Destiny g","full_name":"Destiny g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Destiny g 7th September 2026
  • 5.00/5

    Good and easy to use.

    Good and easy to use. Very helpful also.

    {"display":"Kelly S","full_name":"Kelly S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kelly S 7th September 2026
  • 5.00/5

    Very easy to apply and very fast in making a decisio...

    Very easy to apply and very fast in making a decision to approve or decline.

    {"display":"Shannon d","full_name":"Shannon d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shannon d 7th September 2026
  • 5.00/5

    Seems very good and helpful when I needed help

    Seems very good and helpful when I needed help

    {"display":"Libbie O","full_name":"Libbie O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Libbie O 7th September 2026
  • 5.00/5

    It’s so quick and easy to do.

    It’s so quick and easy to do. The process doesn’t make things difficult

    {"display":"Courtney N","full_name":"Courtney N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Courtney N 6th September 2026
  • 5.00/5

    Perfect.

    Perfect. Easy to use. And handy in difficult times.

    {"display":"Jade l","full_name":"Jade l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jade l 5th September 2026
  • 4.00/5

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    {"display":"Jack L","full_name":"Jack L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jack L 5th September 2026
  • 3.00/5

    Been ok, not too bad.

    Been ok, not too bad. Quick service

    {"display":"Adele H","full_name":"Adele H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Adele H 4th September 2026

    Products from Great Western Credit Union

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