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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 1,615 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1615 company reviews Last reviewed within 7 days

Family loan

Loans 12th March 2026

Very quick and easy to apply very quick response, thankypu!

Rated Excellent 5/5
Read more product reviews

Very helpful and fast.

Loans 12th March 2026

Very helpful and fast. Great team.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great help very helpful and quick to respond

    Great help very helpful and quick to respond

    {"display":"Daniel H","full_name":"Daniel H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Daniel H 12th March 2026
  • 5/5

    Been easy to follow instructions and nice and quick

    Been easy to follow instructions and nice and quick

    {"display":"Anna M","full_name":"Anna M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Anna M 12th March 2026
  • 5/5

    Very good will definitely recommend

    Very good will definitely recommend

    {"display":"Lee G","full_name":"Lee G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lee G 12th March 2026
  • 5/5

    Great company, would highly recommend.

    Great company, would highly recommend. Website is easy to use and when contacting staff they are always helpful

    {"display":"N B","full_name":"N B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    N B 12th March 2026
  • 5/5

    It’s always easy to deal with Great Western union

    It’s always easy to deal with Great Western union

    {"display":"Chiemerie u","full_name":"Chiemerie u","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Chiemerie u 11th March 2026
  • 5/5

    Easy experience, would recommend

    Easy experience - thank you. Looking forward to opening my account and getting started.

    {"display":"Sue Sharkey","full_name":"Sue Sharkey","avatar":{"url":"\/assets\/uploads\/avatars\/users\/193410.png"}}'s avatar
    Savings
    Sue Sharkey 10th March 2026
  • 5/5

    Simple, easy to use, fair returns

    Simple, easy to use, fair returns, East to manage accounts

    {"display":"Sinead M","full_name":"Sinead M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sinead M 10th March 2026
  • 5/5

    Very easy to complete, appreciate all the help

    Very easy to complete, appreciate all the help

    {"display":"Dannae","full_name":"Dannae","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dannae 10th March 2026
  • 5/5

    Very quick and easy

    .quick and easy I struggle with technology and still struggling to set up my account but was accepted quickly

    {"display":"Rachel d","full_name":"Rachel d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rachel d 10th March 2026

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