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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.71/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,038 product reviews

Average score of 4.71/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving feel straightforward and supportive, with friendly staff and fair rates. Their loans are easy to apply for, often helping when others won’t, and repayments are manageable. Some find the process quick, though a few mention delays or unclear details around child benefit payments.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear steps.
  • The staff at Great Western Credit Union are friendly, helpful, and supportive throughout.
  • Great Western Credit Union loans have fair interest rates and affordable repayments.

Negative themes

  • Some found delays in loan decisions or unclear info about child benefit payments.
  • A few users were disappointed when their loan applications were declined unexpectedly.
  • The website can be clunky and repetitive when filling in forms for some savers.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2038 company reviews • Last reviewed within 7 days

First off I love the service they provided for the p...

Savings • 25th May 2026

First off I love the service they provided for the people as well as assuring that our money is in a safe place. The products... First off I love the service they provided for the people as well as assuring that our money is in a safe place. The products and services are well worth it. Read more Read less

{"display":"Garry","full_name":"Garry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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I was in need of money at the time and gwcu were one...

Loans • 25th May 2026

I was in need of money at the time and gwcu were one of the simplest and most accommodating sites for what i needed at... I was in need of money at the time and gwcu were one of the simplest and most accommodating sites for what i needed at the time, not to mention the great customer service and quick responses thanks to which i got the loan i needed in time. Read more Read less

{"display":"Andras ","full_name":"Andras ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Always able to help as long as you keep up with the...

    Always able to help as long as you keep up with the repayments. Easy forms and staff are friendly.

    {"display":"Samantha R","full_name":"Samantha R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Samantha R 25th May 2026
  • 5.00/5

    The struggle of having zero credit history in the UK!

    When I was new and had zero credit history in the UK, Great Western Credit Union approved a loan which I really needed to pay... When I was new and had zero credit history in the UK, Great Western Credit Union approved a loan which I really needed to pay university fees for my son back in South Africa. I was so stressed to think of my son losing a place for his first-year aerospace engineering studies. Before searching for help online where I found GWCU, I first tried my traditional bank for a loan which they vehemently denied for lack of adequate credit history despite my salary being paid in the very bank! I am grateful to the trust that GWCU had in me and remain thankful for having such a customer-centric organization. GWCU made me to improve my credit history in the UK. Interestingly, the same bank that denied me a loan is writing email after email offering me a loan which I don't need any more! My heart-felt thank you to GWCU for being there for me at my time of greatest need. Read more Read less

    {"display":"Misheck Semu","full_name":"Misheck Semu","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1597214.png"}}'s avatar
    Loans
    Misheck Semu 25th May 2026
  • 5.00/5

    Quick and Helpful Loan Service

    I had a positive experience with Great Western Credit Union. The loan application process was straightforward and easy to understand. The staff were friendly, professional,... I had a positive experience with Great Western Credit Union. The loan application process was straightforward and easy to understand. The staff were friendly, professional, and helpful throughout the process. Communication was clear, and I received updates quickly. Overall, I’m happy with the service provided and would recommend them to others Read more Read less

    {"display":"Narcisa A","full_name":"Narcisa A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Narcisa A 25th May 2026
  • 5.00/5

    I wanted to open a savings account with non high str...

    I wanted to open a savings account with non high street bank and supporting a local credit union is the best way in my opinion nothing further to be said.

    {"display":"Khadar","full_name":"Khadar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Khadar 24th May 2026
  • 4.00/5

    Good service delivery and communication

    Good service delivery and communication

    {"display":"Ridwan O","full_name":"Ridwan O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ridwan O 24th May 2026
  • 5.00/5

    Brilliant service

    Really easy to apply, very good and easy format no problems.

    {"display":"Nicola Dee","full_name":"Nicola Dee","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1596752.png"}}'s avatar
    Loans
    Nicola Dee 24th May 2026
  • 5.00/5

    So helpful when you need to borrow a little with not...

    So helpful when you need to borrow a little with not a great score

    {"display":"Sophie B","full_name":"Sophie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sophie B 24th May 2026
  • 5.00/5

    It was great

    It was great experience I would love to do it again

    {"display":"Z S","full_name":"Z S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Z S 24th May 2026
  • 5.00/5

    Very helpful full when I pay r want info

    Very helpful full when I pay r want info

    {"display":"Sam g","full_name":"Sam g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sam g 24th May 2026

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