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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,668 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1668 company reviews • Last reviewed within 7 days

Best bank for loans

Loans • 28th March 2026

I have been with credit union for over 10 years and every year I apply for a loan, they are always very easy to apply... I have been with credit union for over 10 years and every year I apply for a loan, they are always very easy to apply very quick in getting a result and give you great options to pay back loan. I will always advise friends, if they get a loan to get it through credit union who's payback schemes are amazing Read more Read less

{"display":"Johanna thomas","full_name":"Johanna thomas","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1418195.png"}}'s avatar
Rated Excellent • 5/5
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Easy application process

Loans • 27th March 2026

The application process was simple and easy to understand. The website is clear and the information is helpful. I am applying for a loan and... The application process was simple and easy to understand. The website is clear and the information is helpful. I am applying for a loan and the process so far has been straightforward. Read more Read less

{"display":"Maria Eduarda ","full_name":"Maria Eduarda ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Quick & easy loans .

    Try easy & quick to apply online. I called the office & the staff & very friendly. APR could be less but overall very happy.

    {"display":"Sophia L","full_name":"Sophia L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sophia L 27th March 2026
  • 5/5

    I have applied for a loan through GWCU.

    I have applied for a loan through GWCU. It was very easily to apply.

    {"display":"Jas","full_name":"Jas","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jas 26th March 2026
  • 4/5

    Easy access and no problems finding way through site

    Easy access and no problems finding way through site

    {"display":"Daniel r","full_name":"Daniel r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Daniel r 26th March 2026
  • 5/5

    I hope it would be helpfull.

    I hope it would be helpfull. Creating an account was not a hard process

    {"display":"Robin J","full_name":"Robin J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Robin J 25th March 2026
  • 5/5

    Customer service team are extremely helpful and frie...

    Customer service team are extremely helpful and friendly.

    {"display":"Charlotte ","full_name":"Charlotte ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Charlotte 25th March 2026
  • 5/5

    Lovely, simple process to apply and excellent commun...

    Lovely, simple process to apply and excellent communication throughout the process.

    {"display":"Cleelu DN","full_name":"Cleelu DN","avatar":{"url":"\/assets\/uploads\/avatars\/users\/460348.png"}}'s avatar
    Loans
    Cleelu DN 25th March 2026
  • 5/5

    Great help

    Great help and super fast at responding

    {"display":"Elleigh ","full_name":"Elleigh ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Elleigh 25th March 2026
  • 5/5

    Easy to apply everything well explained a great rate...

    Easy to apply everything well explained a great rates for when you need a little extra

    {"display":"Mickaela O","full_name":"Mickaela O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mickaela O 25th March 2026
  • 4/5

    It was easy , didn’t take a long time.

    It was easy , didn’t take a long time.

    {"display":"Deanna M","full_name":"Deanna M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Deanna M 25th March 2026

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