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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.71/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 2,114 product reviews

Average score of 4.71/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving feel straightforward and supportive, with friendly staff and fair rates. Their loans are easy to apply for, often helping when others won’t, and repayments are manageable. Some find the process quick, though a few mention delays or unclear details around child benefit payments.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear steps.
  • The staff at Great Western Credit Union are friendly, helpful, and supportive throughout.
  • Great Western Credit Union loans have fair interest rates and affordable repayments.

Negative themes

  • Some found delays in loan decisions or unclear info about child benefit payments.
  • A few users were disappointed when their loan applications were declined unexpectedly.
  • The website can be clunky and repetitive when filling in forms for some savers.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2114 company reviews Last reviewed within 7 days

You have been a life line to us since my husbands st...

Loans 9th June 2026

You have been a life line to us since my husbands stroke. Thank you

Rated Excellent 5.00/5
Read more product reviews

Easy to apply and fast response always available to...

Loans 8th June 2026

Easy to apply and fast response always available to chat via app or on the phone

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Very easy, good customer support

    Very easy, good customer support

    {"display":"Clive n","full_name":"Clive n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Clive n 8th June 2026
  • 5.00/5

    Quick and easy loan - needed deposit to move to a ne...

    Quick and easy loan - needed deposit to move to a new housing association property and was so worried about finding the money wouldn’t have... Quick and easy loan - needed deposit to move to a new housing association property and was so worried about finding the money wouldn’t have been able to move without this loan and it was so easy to apply for Read more Read less

    {"display":"Mackenzie t","full_name":"Mackenzie t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mackenzie t 8th June 2026
  • 3.00/5

    Satisfactory waiting on loan

    Satisfactory atm waiting on loan

    {"display":"Rebecca Fay","full_name":"Rebecca Fay","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rebecca Fay 8th June 2026
  • 5.00/5

    Very good experience been with great western credit...

    Very good experience been with great western credit union for a while very supportive

    {"display":"Shani m","full_name":"Shani m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shani m 7th June 2026
  • 5.00/5

    Good very helpful easy to do and understanding

    Good very helpful easy to do and understanding

    {"display":"Robert n","full_name":"Robert n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Robert n 7th June 2026
  • 4.00/5

    Good and easy to set up good value for money...

    Good and easy to set up good value for money

    {"display":"Louise R","full_name":"Louise R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Louise R 7th June 2026
  • 5.00/5

    Just really easy and simple no hidden agenda.

    Just really easy and simple no hidden agenda. Costumer service is brilliant, friendly and they will do everything they can to help.

    {"display":"Hannah H","full_name":"Hannah H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hannah H 7th June 2026
  • 5.00/5

    Easy to apply great company quick easy simple

    Easy to apply great company quick easy simple

    {"display":"Natalie o","full_name":"Natalie o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Natalie o 7th June 2026
  • 5.00/5

    Very good and easy experience and easy to apply for...

    Very good and easy experience and easy to apply for loans

    {"display":"Luke Bradley","full_name":"Luke Bradley","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1628988.png"}}'s avatar
    Loans
    Luke Bradley 6th June 2026

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