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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
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Review summary

People rate this company as Excellent based on 1,734 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward and stress-free with friendly, helpful staff and clear communication. Their loans have fair rates and flexible repayments, which many find affordable even with poor credit. Some find the application process quick, but a few mention delays or unclear requirements around child benefit payments.

Positive themes

  • Great Western Credit Union loans are easy to apply for with friendly, helpful service.
  • Loans have fair interest rates and affordable repayments at Great Western Credit Union.
  • Great Western Credit Union savings are easy to open and simple to manage.

Negative themes

  • Some found loan approval slow or unclear about child benefit requirements.
  • A few reviewers were disappointed by loan amounts offered being less than requested.
  • Some had trouble with the app or online portal needing phone support.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1734 company reviews • Last reviewed within 7 days

I save with Great Western Credit Union and do some o...

Savings • 22nd April 2026

I save with Great Western Credit Union and do some of my disbursements from my account and I have had a good experience so far.

{"display":"Collins M","full_name":"Collins M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

GWCU improved my financial wellbeing

Loans • 22nd April 2026

Taking a debt consolidation loan through my employer’s salary sacrifice scheme was a lifesaver and really helped reduce stress and worry. I was able to... Taking a debt consolidation loan through my employer’s salary sacrifice scheme was a lifesaver and really helped reduce stress and worry. I was able to pay a much lower rate of interest and repayments were simple and clear. The loan was flexible and a payment holiday helped me manage additional costs over Christmas. The way GWCU words their communication is very relatable and sensitive which also helps me feel less shamed about money worries. Read more Read less

{"display":"Sarah B","full_name":"Sarah B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Credit Unions really do make a difference.

    I opened an account with the Credit Union when I was volunteering for them in their Stroud office and have continued to have one. The... I opened an account with the Credit Union when I was volunteering for them in their Stroud office and have continued to have one. The branch became part of the Great Western Credit Union and I regularly receive updates from them on the work they do. I recommend opening a Credit Union account to anyone struggling or anyone wanting to help to keep them going. Read more Read less

    {"display":"Peter G","full_name":"Peter G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Peter G 22nd April 2026
  • 5/5

    GWCU team are friendly and immensely helpful

    Great to know my money is staying local and helping to support good causes. GWCU staff are always so helpful and friendly. I use the... Great to know my money is staying local and helping to support good causes. GWCU staff are always so helpful and friendly. I use the salary saver scheme and it's the perfect way to save! Read more Read less

    {"display":"BP","full_name":"BP","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1268042.png"}}'s avatar
    Savings
    BP 21st April 2026
  • 5/5

    There is a good way of getting loan in GWCU also the...

    There is a good way of getting loan in GWCU also there is a best way to pay your loan , it is give relive

    {"display":"Solomon G","full_name":"Solomon G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Solomon G 21st April 2026
  • 5/5

    Thank You GWCU

    We have done small regular savings with GWCU for many years and also have borrowed small amounts for home projects. Each time we deal with... We have done small regular savings with GWCU for many years and also have borrowed small amounts for home projects. Each time we deal with them, the staff are polite, patient and very helpful and the process of borrowing/saving is easy to understand but staff are available for any questions. Read more Read less

    {"display":"Susan D","full_name":"Susan D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Susan D 21st April 2026
  • 5/5

    Very good

    Very good and helpful hepled with what i needed

    {"display":"Natasha S","full_name":"Natasha S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Natasha S 21st April 2026
  • 5/5

    Great application process, easy quick with great com...

    Great application process, easy quick with great communication

    {"display":"Mark D","full_name":"Mark D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mark D 21st April 2026
  • 5/5

    I like how my savings can help other people to get a...

    I like how my savings can help other people to get a reasonably priced loan

    {"display":"Brendan Bassett ","full_name":"Brendan Bassett ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Helped me around Christmas time taking a family loan...

    Helped me around Christmas time taking a family loan out and paying it back from my child benefit also when needing help someone always gets back to me

    {"display":"Kerri","full_name":"Kerri","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerri 21st April 2026
  • 5/5

    I’ve been with them for 2 years now, I had taken a f...

    I’ve been with them for 2 years now, I had taken a family loan when I needed to which helped me and my family massively.... I’ve been with them for 2 years now, I had taken a family loan when I needed to which helped me and my family massively. Customer support is excellent! I absolutely recommend Read more Read less

    {"display":"Raquel L","full_name":"Raquel L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Raquel L 21st April 2026

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