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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,599 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1599 company reviews • Last reviewed within 7 days

East to apply quick service easy to contact

Loans • 9th March 2026

East to apply quick service easy to contact

{"display":"Lauren w","full_name":"Lauren w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

I opened an account online.

Savings • 9th March 2026

I opened an account online. That's it. It was starightforward

{"display":"Penny G","full_name":"Penny G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    Very good and easy to set up I will deffo...

    Very good and easy to set up I will deffo recommend

    {"display":"Paige ","full_name":"Paige ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Paige 9th March 2026
  • 5/5

    Easy to navigate online.

    Easy to navigate online. Questions answered in a good time after contacting

    {"display":"Donna D","full_name":"Donna D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Donna D 9th March 2026
  • 5/5

    Useful alert that my savings a/c has matured

    Useful alert that my savings a/c has matured

    {"display":"Susie ","full_name":"Susie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Susie 9th March 2026
  • 5/5

    excellent x

    excellent good customer services

    {"display":"Andrew L","full_name":"Andrew L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Andrew L 8th March 2026
  • 5/5

    great win for myself very fast very easy

    great win for myself very fast very easy

    {"display":"jack p","full_name":"jack p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    jack p 7th March 2026
  • 5/5

    I have confidence with the grey western credit loans...

    I have confidence with the grey western credit loans as the process is fair and transparent

    {"display":"Abeid H","full_name":"Abeid H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Abeid H 7th March 2026
  • 5/5

    Setting up an account.

    Fairly easy to follow application. Do miss human contact but the assistant proved helpfu

    {"display":"Jacqueline Upton","full_name":"Jacqueline Upton","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Maturing fixed ratesaver

    I was notified that my existing fixed rate saver has matured so I wanted tore-invest in the new fixed rate saver ans so far it has been relatively easy.

    {"display":"JEAN ","full_name":"JEAN ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    JEAN 6th March 2026
  • 5/5

    Save & benefit people locally

    Its easy to open a savings account with good interest rates. My money is being used locally.

    {"display":"MICHAEL R","full_name":"MICHAEL R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    MICHAEL R 6th March 2026

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