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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 1,742 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward and stress-free with friendly, helpful staff and clear communication. Their loans have fair rates and flexible repayments, which many find affordable even with poor credit. Some find the application process quick, but a few mention delays or unclear requirements around child benefit payments.

Positive themes

  • Great Western Credit Union loans are easy to apply for with friendly, helpful service.
  • Loans have fair interest rates and affordable repayments at Great Western Credit Union.
  • Great Western Credit Union savings are easy to open and simple to manage.

Negative themes

  • Some found loan approval slow or unclear about child benefit requirements.
  • A few reviewers were disappointed by loan amounts offered being less than requested.
  • Some had trouble with the app or online portal needing phone support.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1742 company reviews Last reviewed within 7 days

Have been a member for years.

Savings 24th April 2026

Have been a member for years. I was once the secretary of Camelot Credit Union in South Somerset many years ago

Rated Excellent 5/5
Read more product reviews

Good very good I’m very happy thank you

Loans 24th April 2026

Good very good I’m very happy thank you

Rated Average 3/5
Read more product reviews
  • 5/5

    Easy and simple

    Just so simple and stress free to apply for help when u need it! Simple to understand aswell:)

    {"display":"Em","full_name":"Em","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Em 24th April 2026
  • 5/5

    Great service, customer service team are great and h...

    Great service, customer service team are great and helpful

    {"display":"Jessica d","full_name":"Jessica d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jessica d 24th April 2026
  • 5/5

    Good start.

    Good start. Very helpful, for families that may need that extra little help.

    {"display":"Angel","full_name":"Angel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Angel 24th April 2026
  • 4/5

    Customer was very quick and very helpful, the loan p...

    Customer was very quick and very helpful, the loan process was very good.

    {"display":"Carol","full_name":"Carol","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Carol 23rd April 2026
  • 5/5

    Great service

    I’ve been with the union for over a decade and have always had great service along the way.

    {"display":"Carmell C","full_name":"Carmell C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Carmell C 23rd April 2026
  • 5/5

    It's really to navigate their online information.

    It's really to navigate their online information, and I love being able to watch my savings grow.

    {"display":"Rainey S","full_name":"Rainey S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rainey S 23rd April 2026
  • 5/5

    I save with Great Western Credit Union and do some o...

    I save with Great Western Credit Union and do some of my disbursements from my account and I have had a good experience so far.

    {"display":"Collins M","full_name":"Collins M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Collins M 22nd April 2026
  • 5/5

    GWCU improved my financial wellbeing

    Taking a debt consolidation loan through my employer’s salary sacrifice scheme was a lifesaver and really helped reduce stress and worry. I was able to... Taking a debt consolidation loan through my employer’s salary sacrifice scheme was a lifesaver and really helped reduce stress and worry. I was able to pay a much lower rate of interest and repayments were simple and clear. The loan was flexible and a payment holiday helped me manage additional costs over Christmas. The way GWCU words their communication is very relatable and sensitive which also helps me feel less shamed about money worries. Read more Read less

    {"display":"Sarah B","full_name":"Sarah B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sarah B 22nd April 2026
  • 4/5

    Credit Unions really do make a difference.

    I opened an account with the Credit Union when I was volunteering for them in their Stroud office and have continued to have one. The... I opened an account with the Credit Union when I was volunteering for them in their Stroud office and have continued to have one. The branch became part of the Great Western Credit Union and I regularly receive updates from them on the work they do. I recommend opening a Credit Union account to anyone struggling or anyone wanting to help to keep them going. Read more Read less

    {"display":"Peter G","full_name":"Peter G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Peter G 22nd April 2026

    Products from Great Western Credit Union

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