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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.73/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,335 product reviews

Average score of 4.73/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward with friendly, helpful staff and fair rates. Their loans are affordable and supportive, especially for those with tricky credit or in tough times. Some find the website clunky and wish for quicker loan approvals or better communication, but overall it’s a trusted, community-focused service.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick, helpful service. (55 mentions)
  • Great Western Credit Union savings are reliable with good service and ethical values. (16 mentions)
  • Great Western Credit Union loans offer fair interest rates and affordable repayments. (7 mentions)

Negative themes

  • Loan approvals can be slow and some loyal customers get declined unexpectedly. (6 mentions)
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2335 company reviews • Last reviewed within 7 days

Fantastic very helpful and good service

Loans • 21st July 2026

Fantastic very helpful and good service

{"display":"Andrew Thomerson ","full_name":"Andrew Thomerson ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Very helpful and polite made everything easier

Loans • 21st July 2026

Very helpful and polite made everything easier

{"display":"Shelley ","full_name":"Shelley ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Great customer service, affordable way to borrow for...

    Great customer service, affordable way to borrow for single mothers.

    {"display":"Maria J","full_name":"Maria J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Maria J 21st July 2026
  • 5.00/5

    Never fails to help. Thank you.

    Great Western Credit Union never fails to help where they can. The process is easy and straightforward and I love the fact that they give... Great Western Credit Union never fails to help where they can. The process is easy and straightforward and I love the fact that they give you a savers account too. One bonus I will definitely keep and use. Read more Read less

    {"display":"R N","full_name":"R N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    R N 21st July 2026
  • 5.00/5

    Trustworthy bank, simple and generous.

    Trustworthy bank, simple and generous.

    {"display":"Will B","full_name":"Will B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Will B 21st July 2026
  • 5.00/5

    Such an easy process but when something does go wron...

    Such an easy process but when something does go wrong the customer service team are so helpful & friendly.

    {"display":"Sara M","full_name":"Sara M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sara M 21st July 2026
  • 4.00/5

    They accepted me but offered lower due to credit

    I asked for 1000, they offered 500 which is good considering my credit score, overall happy

    {"display":"Joshua F","full_name":"Joshua F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joshua F 21st July 2026
  • 3.00/5

    Was ok could be better.

    Was ok could be better. The fact you have to write a review like this is a bit much

    {"display":"Dante U","full_name":"Dante U","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dante U 21st July 2026
  • 5.00/5

    Excellent customer service.

    Excellent customer service. I cant complain

    {"display":"Jerald","full_name":"Jerald","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jerald 21st July 2026
  • 5.00/5

    Loan with gwcu

    Very easy to complete. Very good communication as I had to chat to them a number of times

    {"display":"Matthew ","full_name":"Matthew ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Matthew 21st July 2026
  • 5.00/5

    brilliant service

    brilliant service very accommodating

    {"display":"Kayla R","full_name":"Kayla R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kayla R 21st July 2026

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