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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.79/5

Great Western Credit Union reviews

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Last reviewed within 7 days

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Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian

Review summary

People rate this company as Excellent based on 1,381 product reviews

Average score of 4.79/5
5 star
90%
4 star
7%
3 star
1%
2 star
0%
1 star
2%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff. Their loans come with fair interest rates and flexible repayment options that really take the stress out of money matters. The website and application process are straightforward, making it simple to manage accounts online. On the downside, some found the loan approval process confusing or slow, and a few were disappointed by limited loan amounts or unhelpful communication when refused. A small number also struggled with technical issues or unclear policies.

Positive themes

  • Great Western Credit Union loans are quick to approve with friendly, helpful staff.
  • Saving with Great Western Credit Union is easy and rewarding with good interest rates.
  • The Great Western Credit Union website and application process is simple and user friendly.

Negative themes

  • Some found loan refusals frustrating with poor communication from Great Western Credit Union.
  • A few users struggled with technical issues or complicated setup on Great Western Credit Union’s site.
  • Loan amounts offered can be lower than expected or needed at Great Western Credit Union.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1381 company reviews Last reviewed within 7 days

No muse no fuse it was all very simple and...

Savings 30th December 2025

No muse no fuse it was all very simple and easy

Rated Excellent 5/5
Read more product reviews

Very good and quick excellent customer service

Loans 30th December 2025

Very good and quick excellent customer service

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Really great customer support, always lovely to chat...

    Really great customer support, always lovely to chat to and quick to help.

    {"display":"Kendal W","full_name":"Kendal W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kendal W 30th December 2025
  • 5/5

    Quick application process Good pay back rates

    Quick application process Good pay back rates

    {"display":"Lauren m","full_name":"Lauren m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lauren m 30th December 2025
  • 5/5

    Easily accessible, fair in decision making and funds...

    Easily accessible, fair in decision making and funds arrive fast

    {"display":"Miss C","full_name":"Miss C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Miss C 29th December 2025
  • 5/5

    Quick and easy to apply I haven’t received my loan y...

    Quick and easy to apply I haven’t received my loan yet so can’t say much more

    {"display":"Gemma D","full_name":"Gemma D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Gemma D 29th December 2025
  • 4/5

    Easy to navigate - overall a good experience

    Easy to navigate - overall a good experience

    {"display":"Amber D","full_name":"Amber D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amber D 29th December 2025
  • 5/5

    Great service, friendly and helpful

    Great service, friendly and helpful

    {"display":"Dannielle M","full_name":"Dannielle M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dannielle M 29th December 2025
  • 5/5

    Fantastic

    Fantastic work and I am very proud to yyyyyykjhh because it has a lot to do for the team in this

    {"display":"Happy customer ","full_name":"Happy customer ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Happy customer 25th December 2025
  • 5/5

    Very easy and trusted.

    Very easy and trusted. And good place to start saving. Ran by people for the people

    {"display":"James m","full_name":"James m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    James m 25th December 2025
  • 5/5

    GWCU Simply awesome!

    GWCU has been great help and fast transactions.

    {"display":"J E","full_name":"J E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    J E 24th December 2025

    Products from Great Western Credit Union

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