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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.74/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 2,450 product reviews

Average score of 4.74/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel straightforward and supportive, with friendly staff and easy online processes. Their loans are affordable and flexible, helping people in tough spots without fuss. Some find the wait for approval or child benefit checks a bit slow, and a few miss in-person service since branch closures.

Positive themes

  • Great Western Credit Union loans are easy to apply for with friendly, helpful staff. (74 mentions)
  • Loans from Great Western Credit Union have affordable rates and manageable repayments. (8 mentions)
  • Great Western Credit Union savings are easy to use and support local communities. (8 mentions)
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2450 company reviews Last reviewed within 7 days

Was really simple and easy to use

Loans 25th August 2026

Was really simple and easy to use

Rated Good 4.00/5
Read more product reviews

Great service thanks all pretty straightforward and...

Loans 25th August 2026

Great service thanks all pretty straightforward and easy to deal with

Rated Excellent 5.00/5
Read more product reviews
  • 4.00/5

    Very helpful and fast responding

    Very helpful and fast responding

    {"display":"Paige k","full_name":"Paige k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Paige k 25th August 2026
  • 5.00/5

    When I was applying for my Loan, it took me a simple...

    When I was applying for my Loan, it took me a simple few steps to get the money by the following day.

    {"display":"Tlhaloso K","full_name":"Tlhaloso K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tlhaloso K 25th August 2026
  • 5.00/5

    Very easy to set up and very happy with my...

    Very easy to set up and very happy with my experience

    {"display":"Maria s","full_name":"Maria s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Maria s 25th August 2026
  • 3.00/5

    It’s ok thankful for the help, sometimes would be ni...

    It’s ok thankful for the help, sometimes would be nice for abit more communication when it

    {"display":"Layjah ","full_name":"Layjah ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Layjah 24th August 2026
  • 5.00/5

    Quick easy application process, do need to call to s...

    Quick easy application process, do need to call to set up paying from my credit union account thou.

    {"display":"Jodie","full_name":"Jodie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jodie 24th August 2026
  • 5.00/5

    Easy to apply

    Easy to apply and reasonable repayments

    {"display":"Kat","full_name":"Kat","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315203.png"}}'s avatar
    Loans
    Kat 24th August 2026
  • 5.00/5

    Excellent

    Good. Easy to apply and they give instructions to change accounts over

    {"display":"Sophie c","full_name":"Sophie c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sophie c 24th August 2026
  • 4.00/5

    Very quick and easy to be told wether I had the loan...

    Very quick and easy to be told wether I had the loan or not

    {"display":"Lesley C","full_name":"Lesley C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lesley C 22nd August 2026
  • 5.00/5

    They have always been helpful and supportive with in...

    They have always been helpful and supportive with information and how to do things

    {"display":"Kirsty c","full_name":"Kirsty c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kirsty c 21st August 2026

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