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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,692 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1692 company reviews • Last reviewed within 7 days

Fast and efficient.

Loans • 10th April 2026

Fast and efficient. My question was answered politely

{"display":"Naomi Davis","full_name":"Naomi Davis","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1460441.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

efficient and supportive with good flexibility

Loans • 10th April 2026

efficient and supportive with good flexibility

{"display":"Corey Drew","full_name":"Corey Drew","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1317092.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very straight forward easy to understand and excelle...

    Very straight forward easy to understand and excellent interest rates

    {"display":"Lara N","full_name":"Lara N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lara N 10th April 2026
  • 5/5

    always happy to help family’s who need loan top up...

    always happy to help family’s who need loan top up etc

    {"display":"Carly H","full_name":"Carly H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Carly H 10th April 2026
  • 5/5

    Quick and easy.

    Quick and easy. Really helpful. Thank you so much for all your help. It's appreciated. Only difficult thing was changing where my CB goes as needed something that wasn't provided

    {"display":"CR","full_name":"CR","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    CR 10th April 2026
  • 5/5

    A great experience

    A great experience, helpful and a pleasure to deal with

    {"display":"Pavlina S","full_name":"Pavlina S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Pavlina S 9th April 2026
  • 5/5

    Very helpful even when I couldn’t access my account

    Very helpful even when I couldn’t access my account

    {"display":"Sarah B","full_name":"Sarah B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sarah B 9th April 2026
  • 5/5

    I pay my loan through salary deduction ...

    I pay my loan through my salary which makes it a very easy way to pay. It's been easy to do a top up too,... I pay my loan through my salary which makes it a very easy way to pay. It's been easy to do a top up too, as I required additional money recently to complete a building project. The portal is easy to use and the support from the team has been great. I've been a member for 2 years and trust the credit union and their ways of working. Read more Read less

    {"display":"JM","full_name":"JM","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072902.png"}}'s avatar
    Loans
    JM 9th April 2026
  • 5/5

    Excellent great and easy to use easy applying and ea...

    Excellent great and easy to use easy applying and easy to complete

    {"display":"Dave C","full_name":"Dave C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dave C 8th April 2026
  • 5/5

    The whole loan process is easy and unproblematic.

    The whole loan process is easy and unproblematic. I have had various loans through them and have always found the experience quick and simple to do.

    {"display":"sarah s","full_name":"sarah s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    sarah s 8th April 2026
  • 4/5

    Great customer service.

    Great customer service. Trust the company.

    {"display":"Colleen sheen","full_name":"Colleen sheen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Colleen sheen 8th April 2026

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