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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.80/5

Great Western Credit Union reviews

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Verified business Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian
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Review summary

People rate this company as Excellent based on 1,542 product reviews

Average score of 4.80/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union is loved for its friendly, helpful service and easy, quick loan applications that really come through in tough times. People appreciate the fair interest rates and the ethical, community-focused approach. Some do find the approval process a bit slow or tricky at times, and a few wish for clearer communication or easier online navigation.

Positive themes

  • Great Western Credit Union’s customer service is friendly, helpful, and quick to respond.
  • Applying for loans with Great Western Credit Union is easy and quick with clear steps.
  • Great Western Credit Union offers fair interest rates and affordable repayments.

Negative themes

  • Some found the loan approval process slow or delayed at times.
  • A few had trouble with website navigation or technical issues during application.
  • Some wished for clearer communication about loan decisions or repayment options.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1542 company reviews • Last reviewed within 7 days

Thumbs up!

Loans • 19th February 2026

Very impressed indeed with how swift and simple the application process was.

{"display":"Finn D","full_name":"Finn D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very good good place to get a loan

Loans • 19th February 2026

Very good good place to get a loan

{"display":"Jj","full_name":"Jj","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Jj
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Was easy and quick process.

    Was easy and quick process. Easy to understand what information needed

    {"display":"Kieran b","full_name":"Kieran b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kieran b 19th February 2026
  • 5/5

    Always have been made to feel comfortable regarding...

    Always have been made to feel comfortable regarding getting the help or support that is needed or the request that you may ask for., and... Always have been made to feel comfortable regarding getting the help or support that is needed or the request that you may ask for., and very honest to what they can help you with and very informative. Read more Read less

    {"display":"Lorna ","full_name":"Lorna ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lorna 19th February 2026
  • 5/5

    Great service

    Helpful not difficult to apply Great service given

    {"display":"Kim","full_name":"Kim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kim 18th February 2026
  • 5/5

    Very proffessional

    A 5 star service base with real people

    {"display":"Andrea","full_name":"Andrea","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrea 18th February 2026
  • 5/5

    Quick response.

    Quick response. Speedy replies. Very happy with communications

    {"display":"Sarah b ","full_name":"Sarah b ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sarah b 18th February 2026
  • 5/5

    I would have liked to talk to someone before 4.

    I would have liked to talk to someone before 4.00pm, but you were closed. Also, Your chat facility won't allow chat to be passed to a Human

    {"display":"Spirit","full_name":"Spirit","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Spirit 17th February 2026
  • 5/5

    Very good helped me when I needed it most

    Very good helped me when I needed it most

    {"display":"Isaac","full_name":"Isaac","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Isaac 17th February 2026
  • 5/5

    Very understandable Thankyou so much

    Very understandable Thankyou so much

    {"display":"Sky Turner","full_name":"Sky Turner","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sky Turner 17th February 2026
  • 5/5

    Great company very helpful and easy

    Great company very helpful and easy

    {"display":"Sherre m","full_name":"Sherre m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sherre m 17th February 2026

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