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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.73/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,179 product reviews

Average score of 4.73/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward with friendly, helpful staff and fair rates. Their loans are affordable and supportive, especially for those with tricky credit or in tough times. Some find the website clunky and wish for quicker loan approvals or better communication, but overall it’s a trusted, community-focused service.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick, helpful service.
  • Great Western Credit Union savings are reliable with good service and ethical values.
  • Great Western Credit Union loans offer fair interest rates and affordable repayments.

Negative themes

  • Loan approvals can be slow and some loyal customers get declined unexpectedly.
  • The website and app can be clunky or confusing causing frustration when applying.
  • Customer service is sometimes hard to reach or inconsistent in advice given.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2179 company reviews • Last reviewed within 7 days

Very helpfull and great service

Loans • 30th June 2026

Very helpfull and great service

{"display":"R h","full_name":"R h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
R h
Rated Excellent • 5.00/5
Read more product reviews

Pleased with the prompt response

Loans • 30th June 2026

Pleased with the prompt response

{"display":"Antony Njau","full_name":"Antony Njau","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315741.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews
  • 5.00/5

    Issue free, top notch.

    Issue free, top notch. Clear and straight forward.

    {"display":"Taylor W","full_name":"Taylor W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Taylor W 29th June 2026
  • 5.00/5

    Very quick and affordable loans and paid into accoun...

    Very quick and affordable loans and paid into account quickly

    {"display":"Gemma r","full_name":"Gemma r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Gemma r 29th June 2026
  • 5.00/5

    Ive had more than one loan from these there amazing...

    Ive had more than one loan from these there amazing every time and top customer service

    {"display":"Holley Dolly","full_name":"Holley Dolly","avatar":{"url":"\/assets\/uploads\/avatars\/users\/996240.png"}}'s avatar
    Loans
    Holley Dolly 29th June 2026
  • 5.00/5

    Very easy to navigate, stress free process.

    Very easy to navigate, stress free process. Money never leaves my account before agreed date

    {"display":"Tina B","full_name":"Tina B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tina B 29th June 2026
  • 5.00/5

    It was simple and easy to apply for, answers any que...

    It was simple and easy to apply for, answers any questions you have quickly and efficiently.

    {"display":"Karina M","full_name":"Karina M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Karina M 29th June 2026
  • 4.00/5

    Help when needed

    Easy enough to apply. Helpful when needed

    {"display":"Tammi w","full_name":"Tammi w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tammi w 26th June 2026
  • 5.00/5

    Lovely experience everyone over the phone was so hel...

    Lovely experience everyone over the phone was so helpful with queries

    {"display":"Karina M","full_name":"Karina M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Karina M 26th June 2026
  • 5.00/5

    Greta experience everyone is so helpful and so nice...

    Greta experience everyone is so helpful and so nice and makes it easy

    {"display":"K M","full_name":"K M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    K M 26th June 2026
  • 5.00/5

    Good experience everyone was super helpful and easy...

    Good experience everyone was super helpful and easy to use

    {"display":"K M","full_name":"K M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    K M 26th June 2026

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