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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.71/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,137 product reviews

Average score of 4.71/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended positively over the past 90 days

Great Western Credit Union makes borrowing and saving straightforward with friendly, helpful staff and fair rates. Their loans are affordable and supportive, especially for those with tricky credit or in tough times. Some find the website clunky and wish for quicker loan approvals or better communication, but overall it’s a trusted, community-focused service.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick, helpful service.
  • Great Western Credit Union savings are reliable with good service and ethical values.
  • Great Western Credit Union loans offer fair interest rates and affordable repayments.

Negative themes

  • Loan approvals can be slow and some loyal customers get declined unexpectedly.
  • The website and app can be clunky or confusing causing frustration when applying.
  • Customer service is sometimes hard to reach or inconsistent in advice given.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2137 company reviews • Last reviewed within 7 days

Happy customer

Loans • 16th June 2026

Easy to do and great interest rate

{"display":"Emma P","full_name":"Emma P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Great western credit union has been great and easy t...

Loans • 15th June 2026

Great western credit union has been great and easy to work with

{"display":"kayley siddons","full_name":"kayley siddons","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315337.png"}}'s avatar
Rated Excellent • 5.00/5
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Reply from Great Western Credit Union
Hi Kayley Siddons, Thank you for taking the time to leave a review. We're delighted to hear that you've found GWCU great and easy to work with, and that we've been able to support you with your loan. We really appreciate your feedback and your membership, and we're pleased to have been able to help. Best wishes, Sepi
15th June 2026
Great Western Credit Union
  • 5.00/5

    Honest and kind loan process with fair terms and con...

    Honest and kind loan process with fair terms and considers all situations and credit histories. Ethical banking, highly recommend.

    {"display":"Miss A","full_name":"Miss A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Miss A 15th June 2026
  • 5.00/5

    Good experience easy to use and reliable

    Good experience easy to use and reliable

    {"display":"Siobhan k","full_name":"Siobhan k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Siobhan k 15th June 2026
  • 5.00/5

    Apply Quick and easy to understand and apply

    Quick and easy to understand and apply

    {"display":"Ally Alford","full_name":"Ally Alford","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1664937.png"}}'s avatar
    Loans
    Ally Alford 15th June 2026
  • 5.00/5

    Smooth account opening and a decent rate from an eth...

    Smooth account opening and a decent rate from an ethical provider

    {"display":"Chris","full_name":"Chris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Chris 13th June 2026
  • 5.00/5

    Excellent to save with GWCU

    Reassuring to know that my savings are being ethically used to help others and easy to navigate website

    {"display":"AR W","full_name":"AR W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    AR W 12th June 2026
  • 5.00/5

    services are tailored for client's needs

    very efficient and able to help in a little space of time when needed

    {"display":"Sibusisiwe Z","full_name":"Sibusisiwe Z","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sibusisiwe Z 12th June 2026
  • 5.00/5

    Easy to understand and application process.

    Easy to understand and application process.

    {"display":"Jade M","full_name":"Jade M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jade M 12th June 2026
  • 4.00/5

    all was good thanks happy with it

    all was good thanks happy with it

    {"display":"anna","full_name":"anna","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    anna 12th June 2026
  • 4.00/5

    Quick easy and painless.

    Quick easy and painless. Sorry neighbours I'm getting a bigger subwoofer!

    {"display":"OMDLocomotion","full_name":"OMDLocomotion","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    OMDLocomotion 11th June 2026

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