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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.79/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,582 product reviews

Average score of 4.79/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff who really care. Their loans are affordable with clear terms, and the savings options give peace of mind knowing your money helps the community. Some found delays in approval and website glitches frustrating, but overall it’s a supportive place to manage money.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear communication.
  • The customer service at Great Western Credit Union is friendly and genuinely helpful.
  • Great Western Credit Union savings are easy to manage and support local community borrowers.

Negative themes

  • Some found loan approval took too long or had delays in getting funds.
  • Website issues and email verification problems made applying frustrating for some.
  • A few felt customer service was unhelpful or inconsistent in loan decisions.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1582 company reviews • Last reviewed within 7 days

Quick response and helpful great communication

Loans • 5th March 2026

Quick response and helpful great communication

{"display":"Miss T","full_name":"Miss T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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This is the second loan I've had, the process is ver...

Loans • 5th March 2026

This is the second loan I've had, the process is very easy and appreciated for being so

{"display":"Zo k","full_name":"Zo k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I have had few loans from credit union and have the...

    I have had few loans from credit union and have the best experience has been excellent. I recommend them to friends and family and a... I have had few loans from credit union and have the best experience has been excellent. I recommend them to friends and family and a few of them has gone to them and continue have gone to them. The interest fee isn’t as much and they have helped me out in hard times. Thank you very much. Read more Read less

    {"display":"Tifane ","full_name":"Tifane ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tifane 5th March 2026
  • 5/5

    Easy and fast process.

    Easy and fast process. Good rate

    {"display":"Kaung","full_name":"Kaung","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kaung 5th March 2026
  • 5/5

    Was very easy to sort and understand

    Was very easy to sort and understand

    {"display":"Christopher ","full_name":"Christopher ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Christopher 4th March 2026
  • 5/5

    Just so easy and simple to use defo recommend

    Just so easy and simple to use defo recommend

    {"display":"Justine","full_name":"Justine","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Justine 4th March 2026
  • 5/5

    Great experience always helpful when needed

    Great experience always helpful when needed and always prompt

    {"display":"Lee P","full_name":"Lee P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lee P 4th March 2026
  • 4/5

    Easy to sign up and better savings rates than high s...

    Easy to sign up and better savings rates than high st banking

    {"display":"Cheryl T","full_name":"Cheryl T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Cheryl T 4th March 2026
  • 5/5

    Everything went well.

    Everything went well. Will definitely recommend to family and friends

    {"display":"LA","full_name":"LA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    LA 3rd March 2026
  • 5/5

    Very quick response and fair easy to do

    Very quick response and fair easy to do

    {"display":"Sarah i","full_name":"Sarah i","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sarah i 3rd March 2026
  • 5/5

    I recommend it is easy , they are transparent clear...

    I recommend it is easy , they are transparent clear and available.

    {"display":"Caroline D","full_name":"Caroline D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Caroline D 3rd March 2026

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