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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.71/5

Great Western Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 2,080 product reviews

Average score of 4.71/5
5 star
89%
4 star
8%
3 star
2%
2 star
0%
1 star
1%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel straightforward and supportive, with friendly staff and fair rates. Their loans are easy to apply for, often helping when others won’t, and repayments are manageable. Some find the process quick, though a few mention delays or unclear details around child benefit payments.

Positive themes

  • Great Western Credit Union loans are easy to apply for with quick decisions and clear steps.
  • The staff at Great Western Credit Union are friendly, helpful, and supportive throughout.
  • Great Western Credit Union loans have fair interest rates and affordable repayments.

Negative themes

  • Some found delays in loan decisions or unclear info about child benefit payments.
  • A few users were disappointed when their loan applications were declined unexpectedly.
  • The website can be clunky and repetitive when filling in forms for some savers.
Summarised by AI
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 2080 company reviews Last reviewed within 7 days

Great western credit union have always helped me and...

Loans 2nd June 2026

Great western credit union have always helped me and my family and have worked quickly when giving funds so much better than using other companies

Rated Excellent 5.00/5
Read more product reviews

Great product.

Loans 2nd June 2026

Great product..helping when need it..good comunication

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    They’ve always helped when needed.

    They’ve always helped when needed. Very friendly over the phone when I’ve been worried sorting things out

    {"display":"Bethany P","full_name":"Bethany P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Bethany P 2nd June 2026
  • 5.00/5

    Very helpful and fairly for costumers

    Very helpful and fairly for costumers

  • 5.00/5

    Great service

    Great all round service, reliability and polite

  • 5.00/5

    I love using great western union

    I love using great western union

    {"display":"Jamie M","full_name":"Jamie M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jamie M 1st June 2026
  • 5.00/5

    Very easy to use ,great rates of interest.

    Very easy to use ,great rates of interest.

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1615561.png"}}'s avatar
    Loans
    Anonymous 1st June 2026
  • 5.00/5

    Great help good service when you need it

    Great help when you need it and you can extend a loan without having to pay off original loan in full really helps

    {"display":"Daniel H","full_name":"Daniel H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Daniel H 31st May 2026
  • 5.00/5

    Easy, quick and simple, the second time I've use it...

    Easy, quick and simple, the second time I've use it

    {"display":"Kristian A","full_name":"Kristian A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kristian A 30th May 2026
  • 5.00/5

    Very helpful and quick!

    Very helpful and quick! Respond really well online applications easy to use..

    {"display":"Emma D","full_name":"Emma D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Emma D 29th May 2026
  • 5.00/5

    Fantastic, easy and very quick

    Fantastic, easy and very quick. I am extremely impressed by this service.

    {"display":"Tracy","full_name":"Tracy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tracy 29th May 2026

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