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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent • 4.74/5

Great Western Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 947 product reviews

Average score of 4.74/5
5 star
91%
4 star
6%
3 star
1%
2 star
0%
1 star
2%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Latest positive rating

5/5

Friendly, empathetic and caring.

Friendly, empathetic and caring. Explains well and are always helpful.

{"display":"Aitch","full_name":"Aitch","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Aitch 7th July 2025

Latest negative rating

1/5

Look elsewhere

Your just a number on a computer and then I get an email with monthly news on saying there supporting pride month!!! I hate is happening to Great Britain?

{"display":"Jason e","full_name":"Jason e","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Jason e 19th June 2025
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 947 company reviews • Last reviewed within 7 days

Friendly, empathetic and caring.

Savings • 7th July 2025

Friendly, empathetic and caring. Explains well and are always helpful.

{"display":"Aitch","full_name":"Aitch","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Fair, Flexible Support for Me and My Colleagues

Loans • 5th July 2025

I am incredibly grateful for the support Great Western Credit Union (GWCU) has provided to me and many of my colleagues through the Money@Work scheme... I am incredibly grateful for the support Great Western Credit Union (GWCU) has provided to me and many of my colleagues through the Money@Work scheme offered in partnership with St Monica Trust. Their savings and loan options through payroll deductions are straightforward, convenient, and most importantly, affordable. The deductions from my pay are fair and never feel overwhelming, allowing me to manage my finances comfortably without stress. GWCU truly understands the needs of their members and offers excellent customer service and flexible financial solutions. It's no surprise they have been recognized as finalists in the 2025 Consumer Credit Awards for both Best Credit Union (South) and Best Credit Union Loan Provider. I highly recommend GWCU to anyone looking for a reliable and supportive financial partner. Their commitment to helping individuals like me makes a real difference. Read more Read less

{"display":"Amazinggrace","full_name":"Amazinggrace","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Very good experience overall!

    Very good experience overall. I opened a savings account through a work incentive and set up a direct debit for £25, which I’ve continued without... Very good experience overall. I opened a savings account through a work incentive and set up a direct debit for £25, which I’ve continued without needing to think about it—an easy and hassle-free way to build up savings until I decide what to use it for. Customer service has consistently been friendly and helpful, making the experience feel personal and supportive. I gave a good rating rather than excellent due to a recent mix-up involving my direct debit, but to their credit, the issue was acknowledged and resolved immediately. Great work everyone! Read more Read less

    {"display":"Nick F","full_name":"Nick F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Nick F 4th July 2025
  • 5/5

    Loans supported by company

    They support giving loans to people who work for my company. Very safe and secure.

    {"display":"Hayley ","full_name":"Hayley ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hayley 4th July 2025
  • 5/5

    Financial Wellbeing at the heart of our benefits

    Saving for my future via payroll is such an easy process with GWCU and I am so glad that I have been able to introduce... Saving for my future via payroll is such an easy process with GWCU and I am so glad that I have been able to introduce this to my company. We are proud to include GWCU in our range of initiatives focused on promoting long-term financial health. Read more Read less

    {"display":"Emma W","full_name":"Emma W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Emma W 4th July 2025
  • 5/5

    easy and quick to apply; available consultation by e...

    easy and quick to apply; available consultation by e-mail

    {"display":"Kaspars S","full_name":"Kaspars S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kaspars S 3rd July 2025
  • 5/5

    loan application was fast and efficient.

    loan application was fast and efficient.

    {"display":"Francis L","full_name":"Francis L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Francis L 3rd July 2025
  • 5/5

    Easy to use.

    Always easy to log onto app and move money around.

    {"display":"cazl","full_name":"cazl","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    cazl 3rd July 2025
  • 4/5

    My experience was something that I experienced and I...

    My experience was something that I experienced and I alone.

    {"display":"Nicholas Burke","full_name":"Nicholas Burke","avatar":{"url":"\/assets\/uploads\/avatars\/users\/576013.png"}}'s avatar
  • 5/5

    Good customer service and easy to use product.

    Good customer service and easy to use product.

    {"display":"Harri","full_name":"Harri","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Harri 2nd July 2025
  • 5/5

    Great opportunity to help my savings grow.

    Great opportunity to help my savings grow. Having salary deductions saves any hassle, and I don't have to worry about anything. Customer Service answered questions... Great opportunity to help my savings grow. Having salary deductions saves any hassle, and I don't have to worry about anything. Customer Service answered questions quickly, and actions required were carried out promptly Read more Read less

    {"display":"Jo C","full_name":"Jo C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jo C 2nd July 2025

    Products from Great Western Credit Union

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