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Great Western Credit Union reviews

Bristol Credit Union logo
Rated Excellent 4.79/5

Great Western Credit Union reviews

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Last reviewed within 7 days

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Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian

Review summary

People rate this company as Excellent based on 1,369 product reviews

Average score of 4.79/5
5 star
90%
4 star
7%
3 star
1%
2 star
0%
1 star
2%
Reviews for Great Western Credit Union have trended negatively over the past 90 days

Great Western Credit Union makes borrowing and saving feel easy and friendly, with quick responses and helpful staff. Their loans come with fair interest rates and flexible repayment options that really take the stress out of money matters. The website and application process are straightforward, making it simple to manage accounts online. On the downside, some found the loan approval process confusing or slow, and a few were disappointed by limited loan amounts or unhelpful communication when refused. A small number also struggled with technical issues or unclear policies.

Positive themes

  • Great Western Credit Union loans are quick to approve with friendly, helpful staff.
  • Saving with Great Western Credit Union is easy and rewarding with good interest rates.
  • The Great Western Credit Union website and application process is simple and user friendly.

Negative themes

  • Some found loan refusals frustrating with poor communication from Great Western Credit Union.
  • A few users struggled with technical issues or complicated setup on Great Western Credit Union’s site.
  • Loan amounts offered can be lower than expected or needed at Great Western Credit Union.
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About Great Western Credit Union

Great Western Credit Union is the new name for Bristol Credit Union and Wyvern Savings and Loans. It is a credit union, a member-owned organisation that aims to help local people save money and can also lend money at affordable rates and terms. If you're a member of Great Western Credit Union we'd love to hear your feedback. Please share your Great Western Credit Union review to help others find out more about this mutual.

Great Western Credit Union at a glance

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Reviews for Great Western Credit Union

Showing 11 of 1369 company reviews Last reviewed within 7 days

A lot easier than I thought and quicker as well.

Loans 24th December 2025

A lot easier than I thought and quicker as well.

Rated Excellent 5/5
Read more product reviews

Very easy application process, the wait is not long...

Loans 23rd December 2025

Very easy application process, the wait is not long either

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Speedy and straightforward

    Great customer care easy application

    {"display":"Rachael B","full_name":"Rachael B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rachael B 22nd December 2025
  • 5/5

    Always reliable and have helped me many times

    Always reliable and have helped me many times

    {"display":"Maia p","full_name":"Maia p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Maia p 22nd December 2025
  • 5/5

    Great and easy process.

    Great and easy process. Helped us out in time of need

    {"display":"Dannielle M","full_name":"Dannielle M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dannielle M 22nd December 2025
  • 5/5

    Amazing would definitely recommend

    Amazing would definitely recommend

    {"display":"Danielle T","full_name":"Danielle T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle T 22nd December 2025
  • 3/5

    App difficulties had to phone the office.

    App difficulties had to phone the office.

    {"display":"Robert J","full_name":"Robert J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Robert J 22nd December 2025
  • 5/5

    Really good was unsure first time here

    Really good was unsure first time here

    {"display":"Jordan m","full_name":"Jordan m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jordan m 20th December 2025
  • 5/5

    Amazing.

    Amazing. Helped me when no one else could

    {"display":"Shannon MummyUK","full_name":"Shannon MummyUK","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316906.png"}}'s avatar
    Loans
    Shannon MummyUK 19th December 2025
  • 5/5

    Mawire's Review

    My experience of applying for the loan and the support and advice received was par par excellence. The application process was online and very user... My experience of applying for the loan and the support and advice received was par par excellence. The application process was online and very user friendly with the opportunity to call by phone. Read more Read less

    {"display":"Mawire ","full_name":"Mawire ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mawire 19th December 2025
  • 5/5

    Great customer service

    Great customer service in dealing with my concerns

    {"display":"Oviri Amioku-Mussunda","full_name":"Oviri Amioku-Mussunda","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316891.png"}}'s avatar
    Loans
    Oviri Amioku-Mussunda 19th December 2025

    Products from Great Western Credit Union

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