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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Do not look anywhere else!!!

This is by far the best car insurance (dare I say) that I have used in twenty years!! Very easy and quick easy to use, register or anything else you need to do. No nonsense and no fuss! Reviewed on: 18th August 2022

Logic and sense in car insurance

First time a client, sensible and logical way to insure. I picked up this company, having searched for most favourable. Hope other insurers will wake up, and charge by merit/miles, all other conditions taken into account. As a side effect - your car can't be driven while you are on holiday, and park I am airport parking?! ;-) Reviewed on: 18th August 2022

Genius idea!

very economical way for me to insure my car as I only do minimal miles per annum. And a great customer service department too, very helpful and efficient. Reviewed on: 18th August 2022

Easy set up & pay as much as you use

Price breakdown is clear, you can see what you are paying for & you can buy more mileage if you travel more than you do. For me, I rarely drive far, hence By Miles is very reasonable. Thumbs up! Reviewed on: 18th August 2022

Got to be the future for commuters

Since the pandemic, my mileage has plummeted, so standard flat-rate insurance just becomes an unused expenditure. ‘By miles’ has changed all that I not only pay by mile but get a device that can act as a tracker! Two birds with one stone! I’d throughly recommend them for close-to-work commuters, for which it’s an ideal way of managing ever increasing costs of motoring. Reviewed on: 18th August 2022

Will never leave you

Had 2 years so far I'm going into the third next month, cant fault them so cheap and fair which is very rare! App is so simple to use and really handy. Theres no reason at all for me to ever leave this company Reviewed on: 18th August 2022

New way for insurance

After driving for 16 yrs I have great NCB but still don't drive many miles. Paying one fixed fee for the year and then paying each month for the miles I actually drive is absolutely great. Still covered fully comp, but paying much less each month. Great company Reviewed on: 18th August 2022

Great price

Great price & easy to use app & have a really good costumer support. Reviewed on: 18th August 2022

Best insurance company

I have always found them very helpful & efficient. They have never let me down. I tell all my friends & relations about them. Reviewed on: 18th August 2022

Literally Saved Hundreds

By Miles is over £300 cheaper than my previous insurance provider, and they provide the exact same coverage. Really happy I switched. Reviewed on: 18th August 2022

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