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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great Concept

5
I don't drive very often so this way of insuring your vehicle really works for me as I only pay for the miles I use rather than pay the premium on the assumption I use my car as per an average person. Reviewed on: 18th August 2022

Good value for low mileage.

4
Good if you don't have long distances on your yearly driving, and gives nice option in market place to pay by miles driven. Reviewed on: 18th August 2022

Better company

5
A great company that meets all my needs and is easily accessible. Very fast and practical in terms of customer support Reviewed on: 18th August 2022

Easy

4
Great so far very easy, will defo use again Reviewed on: 18th August 2022

Much cheaper Pay as you Go

3
Saved £250! Easy to setup using the app and distance measurer. Reviewed on: 18th August 2022

Best Insurance option

5
By miles is simple the best, you pay for insurance when using the car, when not using the car then you don’t pay. At last we have an insurance option that makes sense Reviewed on: 18th August 2022

Cheap with no catches.

5
Cheap insurance for low mileage drivers with no hidden costs or catches. They also cap your paid miles and give you a discount for high mileage journeys. Would recommend. Reviewed on: 18th August 2022

Efficient

4
So far so good is all I can say about this company. Customer service is top notch. Reviewed on: 18th August 2022

This is a really smart business. I feel the major contribution of this product is to helping me building a environment cautious mindset. I now understand how much each trip cost me, so I tend to drive a lot less.

5
1.The business idea is brilliant. Helping me actually save money, by educating me how much I spent for each trip.2. It also a great eco friendly product. Because it makes you think about driving cost, which indirectly discourage the driving.3.Both the website and app are smartly designed. No obstructions at all. Reviewed on: 18th August 2022

Excellent

5
Finally an insurance that charges based on what you use rather than guess work. Insurance companies still rip people off but at least these use actual miles rather than guessing Reviewed on: 18th August 2022

Review By Miles: Car insurance now

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