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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good value for low mileage.

4
Good if you don't have long distances on your yearly driving, and gives nice option in market place to pay by miles driven. Reviewed on: 18th August 2022
Ferhat Culfaz's avatar
Ferhat Culfaz

Better company

5
A great company that meets all my needs and is easily accessible. Very fast and practical in terms of customer support Reviewed on: 18th August 2022
Gustavo Pereira Garceis 's avatar
Gustavo Pereira Garceis

Easy

4
Great so far very easy, will defo use again Reviewed on: 18th August 2022
Zoe Cheeseman's avatar
Zoe Cheeseman

Much cheaper Pay as you Go

3
Saved £250! Easy to setup using the app and distance measurer. Reviewed on: 18th August 2022
Samuel Ashley's avatar
Samuel Ashley

Best Insurance option

5
By miles is simple the best, you pay for insurance when using the car, when not using the car then you don’t pay. At last we have an insurance option that makes sense Reviewed on: 18th August 2022
Yawtinga's avatar
Yawtinga

Cheap with no catches.

5
Cheap insurance for low mileage drivers with no hidden costs or catches. They also cap your paid miles and give you a discount for high mileage journeys. Would recommend. Reviewed on: 18th August 2022
Shihab Ahmed's avatar
Shihab Ahmed

Efficient

4
So far so good is all I can say about this company. Customer service is top notch. Reviewed on: 18th August 2022
James Okoli's avatar
James Okoli

This is a really smart business. I feel the major contribution of this product is to helping me building a environment cautious mindset. I now understand how much each trip cost me, so I tend to drive a lot less.

5
1.The business idea is brilliant. Helping me actually save money, by educating me how much I spent for each trip.2. It also a great eco friendly product. Because it makes you think about driving cost, which indirectly discourage the driving.3.Both the website and app are smartly designed. No obstructions at all. Reviewed on: 18th August 2022
oo_de's avatar
oo_de

Excellent

5
Finally an insurance that charges based on what you use rather than guess work. Insurance companies still rip people off but at least these use actual miles rather than guessing Reviewed on: 18th August 2022
Jay Whitts's avatar
Jay Whitts

Good company

5
Very helpful team, are always ready to assist with any issues and offer good insurance prices Reviewed on: 18th August 2022
Abdullah Khan's avatar
Abdullah Khan

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