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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Miles Insurance - The Best I have Used Ever

5
Miles is the best insurance Policy I have ever had in all my driving years. It is reasonably cheap to buy, staff are always at hand to answer your queries. I got supplied with a tracker to check the miles I do in a day, in a week and or in a month! So what does it mean, I know longer do unnecessary trip to the store, leisure centre in a car. I only drive when there is a need to save the Mileage I do in a year. Miles insurance - you are simply the Best. - Affordarble, smooth and effective Car Policy. Reviewed on: 18th August 2022
Fadzai Rwaveya's avatar
Fadzai Rwaveya

pensioner

5
It makes great sense as a pensioner the quote I was given was over a hundred pounds cheaper than other insurance quotes, at the moment I’m well below my expected mileage, meaning I’ll be in credit at the end of the year well done BY MILES Reviewed on: 18th August 2022
Roy Taylor's avatar
Roy Taylor

Great company

5
Quick to respond and easy to use app. I do about 1000 miles a year and it did seem strange that other companies wanted to put my price up for not being on the road much. By Miles perfectly suited my needs at a fair price. Reviewed on: 18th August 2022
Stacey Bartlett's avatar
Stacey Bartlett

Great insurance

5
The idea of insurance that charges based on miles traveled is a huge revelation for someone who drives very few miles per year. 100% would recommend. Reviewed on: 18th August 2022
MikeJones's avatar
MikeJones

easy to use and affordable

5
you can basically decide yourself how much your insurance is going to cost according to the miles your driving, and can come out cheaper then all other companies, and also you have a kind of car tracker for free Reviewed on: 18th August 2022
ch. friedman's avatar
ch. friedman

Easy to set up and great costing

5
It has been easy to set up and use the tracker, and I am saving lots of money Reviewed on: 18th August 2022
Lucy's avatar
Lucy

Mohammed ahmed

5
Very reliable and gave me the best service. Reviewed on: 18th August 2022
Mohamed Ahmed's avatar
Mohamed Ahmed

Simple fair pay as you go

5
Ive been so happy with By miles car insurance.Ihave 2 cars on the drive way iam the only driver so often 1 car is left unused to maybe the weekend.Iam fully covered while its sat on the drive and as i pay only when its used per mile .Great idea perfect for me Thanks guys. Reviewed on: 18th August 2022
Jonathon Preece's avatar
Jonathon Preece

Cool company

5
Such a great way to buy insurance! Exciting and it's the future! Reviewed on: 18th August 2022
Joanna mcmahon's avatar
Joanna mcmahon

Great Concept

5
I don't drive very often so this way of insuring your vehicle really works for me as I only pay for the miles I use rather than pay the premium on the assumption I use my car as per an average person. Reviewed on: 18th August 2022
Amelia's avatar
Amelia

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