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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Attending

5
Friendly attentive and considerate easy to talk to Reviewed on: 18th August 2022
Nazar Hadayah's avatar
Nazar Hadayah

Keep track of your travel

5
Great insurer that helps you keep the miles and the costs down. Monthly updates track your mileage and incentivise walking more! Reviewed on: 18th August 2022
Afifa Tufail's avatar
Afifa Tufail

Quick and Easy

5
The sign-up online is very easy and paying by miles is amazing as I don't drive everyday, but if we drive away we drive long distances. Had only 1 incident so far and By Miles dealt quick and easy with it! Reviewed on: 18th August 2022
Tsewang Wangkang's avatar
Tsewang Wangkang

The best insurance company

5
This company is the best and good prices Reviewed on: 18th August 2022
Firas Elkarim's avatar
Firas Elkarim

Trustworthy, affordable and easy to use

5
As a new driver, the car insurance realm was daunting and overwhelming. Coming across ByMiles eased my anxieties completely with their customer service and easy-to-understand policies. Their humanistic approach and efficient technology (including the amazing app) made the process of using car insurance for the first time amazing. Reviewed on: 18th August 2022
Nida Rafiq's avatar
Nida Rafiq

Communication

5
I have enjoyed been with byMiles for more that 2 years and still very happy with the service, the communication it's key so I know my journeys and the amount of money I get charged, well done by Miles! Reviewed on: 18th August 2022
JUAN DUQUE's avatar
JUAN DUQUE

Very amazingly good and experienced.

5
Get more than expected and absolutely perfect and professionally served. Reviewed on: 18th August 2022
KHALID MUHAMMAD BIBI's avatar
KHALID MUHAMMAD BIBI

Did not bother looking for alternative Car Insurance reviews this year.

5
I am now on my third year of car insurance with By Miles. They are efficient and friendly and I estimate that I have saved over £200 per year on car insurance. Reviewed on: 18th August 2022
Catherine Rhodes's avatar
Catherine Rhodes

Excellent

5
By Miles is by far the best insurance I've used! So much more convenient and the app is great as well, as it includes a car medic (diognostics), find my car and all your policy info etc. I save £500 a year with By Miles compared to my next nearest cheapest quote! 5* Reviewed on: 18th August 2022
Zak Bailey 's avatar
Zak Bailey

Tracking

5
Really good way to keep a track of the mileage I am doing on a day to day basis. Reviewed on: 18th August 2022
Salma 's avatar
Salma

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