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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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6%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great car insurance company!

5
Easy to setup, great customer service....and most important: fair price! If you are a low-miles driver, this is the insurance for you! Reviewed on: 18th August 2022
Simone Sabbatini's avatar
Simone Sabbatini

Great customer service and communication

5
I’ve joined them a few months ago and switching from my previous insurer has been very easy due to the customer team at Miles. Reviewed on: 18th August 2022
Oana's avatar
Oana

Cheap insurance

5
Simple and easy to use. Plug in device does all the hard work so you don't have to. Reviewed on: 18th August 2022
Sharjeel Mumtaz's avatar
Sharjeel Mumtaz

Great product!

5
Great idea to offer payment back if you don’t use all miles. Very easy to set up and get going! Reviewed on: 18th August 2022
jordongallifant@yahoo.co.uk's avatar
[email protected]

Reliable

5
The team have been extremely reliable with regards to my queries and answered all my questions very thoroughly from the start. Reviewed on: 18th August 2022
Meenal Viz's avatar
Meenal Viz

Deffo recommend

5
Deffo recommend, saved me some money! Reviewed on: 18th August 2022
Donna Barker's avatar
Donna Barker

Good for value and good customer service

5
Saving a lot of money on insurance and also whenever I need to contact ByMiles they are very prompt and helpful Reviewed on: 18th August 2022
M A's avatar
M A

Up to date account info

5
Always know how many miles I travelled and the cost after each trip. Trouble free app. Highly recommended. Reviewed on: 18th August 2022
lynelle.harding1@gmail.com's avatar
[email protected]

Changing the game

5
By Miles is the only car insurance company that operates in a way that makes sense! They are undoubtedly the market leader and all other companies should follow suit before they get left behind and go out of business. Customer service is decent too. Reviewed on: 18th August 2022
Chris L's avatar
Chris L

Good company

5
I with this car insurance few years and I have Good Experience Reviewed on: 18th August 2022
Ye Zhang's avatar
Ye Zhang

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