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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent from start to finish

5
Very smooth and easy Highly recommend for everyone Reviewed on: 18th August 2022

Number one insurance company

5
Number one insurance company with great customer service and excellent insurance offers . Reviewed on: 18th August 2022

good for those who cannott afford most insurance

4
as a new driver when i was looking for insurance i was looking at upwards of 5k a year which i just couldn’t afford to pay a month on my wage. bymiles allowed me to spend how much i wanted on my insurance, if i knew id have a tight month i would just not drive as much to make sure i would still be able to afford it. i would definitely recommend it to those who wouldn’t be driving a large amount a month, but even if you were it would still be cheaper than paying the price for regular insurance. Reviewed on: 18th August 2022

Great value for money

5
Easy to set up insurance all done very quickly online and by far the cheapest and best quality service Reviewed on: 18th August 2022

Easy to use and keeps you informed about your costs

5
Best insurance so far! Easy to use and understand. I'm happy with it and would recommend it to everyone!!! Reviewed on: 18th August 2022

Awesome Service and Product

5
I have been using bymiles for a while now and they have been very helpful, especially the live chat is quick and efficient in case of emergencies. The car insurance buying experience was very quick and easy. They also have variable payment methods like pay for a parked car upfront or by monthly instalments. Overall i would recommend them if you use your car occasionally. Reviewed on: 18th August 2022

Fair at last

5
Since i ha e joined by miles my insurance has gone down so much as i only pay when i drive what could be fairer then that Reviewed on: 18th August 2022

Unique service!

5
Paying for the miles you drive makes total sense wish this kind of insurance existed earlier, great idea , great service and I would recommend this insurance to anyone looking for value for money. Reviewed on: 18th August 2022

No hidden nonsense

5
Straight forward insurance that YOU want and ask for without the hassle. Reasonable and fair! Reviewed on: 18th August 2022

Gets you to think about your driving

5
With rising fuel prices, having ByMiles helps you to think about your travelling choices and if you really need to be driving your car as much. So I find it helps me to save on the even more expensive petrol cost by taking other means of transport where possible. Reviewed on: 18th August 2022

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