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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

A stress free car insurance policy

I think that this is a ground breaking way to insure your car as it’s about your miles & not your braking and acceleration Reviewed on: 17th August 2022

Decent insurance. Could be cheaper

Decent insurance. Could be cheaper Reviewed on: 17th August 2022

Amazing insurance!

I’m ever so impressed with the insurance deal, the pay as you go and the ease of use! I think it’s amazing to be fair! Reviewed on: 17th August 2022

Amazing experience, low cost insurance. I have recommended 5 people to By Miles

When I had unfortunate incident with my car, By Miles customer service sorted my car with no further stress the lady I spoke with on the day was so amazing I am very happy with By Miles Reviewed on: 17th August 2022

Very happy customer

I find that this company's insurance suits my needs perfectly. I spend a considerable amount of time out of the country and, as the vehicle is used for 'high days and holidays', I much prefer the mileage model. The app is very useful and informative, and makes changes to the policy very easy (and up to a degree free). The operators answering the text-talk are extremely polite and get enquiries answered in double- quick time. As stated above, I am a very happy customer! Reviewed on: 17th August 2022

Perfect if you do low-mileage over the year

Easy to set-up and monitor the cost. Reviewed on: 17th August 2022

Outstanding for value

I’ve been with a few insurers before getting with ByMiles and they’re most definitely the best insurer to be with Reviewed on: 17th August 2022

Simple and innovative

The experience received since I became a customer has been very positive. The technology and concept is ahead of competitors and I have referred ByMiles to friend and family. Reviewed on: 17th August 2022

so pleased i chose My Miles

Having always paid more than i expected for my motor insurance & have over 20 yrs no claims, My miles is great for me as my mileage is low. Reviewed on: 17th August 2022

Excellent fair and convenient

Excellent fair service and convenient Reviewed on: 17th August 2022

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