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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Easy Insurance

5
By the miles Insurance for my car has been excellent its so affordable a few ££s a week for driving about is so doable instead of massive monthly payments that treat me generically instead of a Individual who only drives to and from work or to shops as I do. The app is easy to navigate your told exactly whats going on so no big surprises its the best Insurer ive had and I have never kept the same Insurer but this one is a keeper. Reviewed on: 16th August 2022

At last, a car insurance company giving great value

4
I had been a customer of 20+ years at my previous car insurance company, with the premiums climbing almost every year. how refreshing to discover By Miles and the fact that they understand that we don't all travel long distances every time we get into our cars. well done . Reviewed on: 16th August 2022

Best price by far

5
Best price by far, and the miles tracker isn't a problem at all. The app is great too. Reviewed on: 16th August 2022

No brainier, I pay for the miles I use, why pay more!

5
I’m new to By Miles but so far, I’m impressed. My previous insurers increased my premium for the next year which forced me to look for new insurance cover. This is how I found ‘By Miles’. East to do online. The device came very quickly and was easy to install. The app tells me how much I’ve spent after each journey. It’s a no brainer, I pay for the miles I use, why pay more. I’m never going back to standards insurance and I’m a moderate car user but the money I’m saving is unbelievable. I highly recommend this insurance company and recommending to all my friends and family. Reviewed on: 16th August 2022

Exceptionally Cost Effective

5
For short commuters like myself, this car insurance is exceptionally affordable. Even as a longer commuter, the insurance would still be competitive in the market. Reviewed on: 16th August 2022

Flexible

5
Very flexible, convenient and good value for money. Great communication also. Reviewed on: 16th August 2022

Good for those that dont do loads of miles

5
Easy to deal with and great if you do the larger journey every now and again. Definitely recommend for those that don’t do a lot of miles Reviewed on: 16th August 2022

Excellent value

5
Excellent value for people who do not drive long distances regularly. Reviewed on: 16th August 2022

Excellent

5
Perfect. App works smoothly. Easy to use. Reviewed on: 16th August 2022

Perfect for low mileage second car

5
I have been with By miles for over a Year now. The whole experience has been fantastic. Reviewed on: 16th August 2022