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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

A no-brainer

5
In these strange times when you only use your car sparingly By Miles is a no-brainer. Reviewed on: 13th August 2022

By Miles

5
Excellent customer service, great insurance for the car. Keeps you updated, you know how much you are paying and great benefits when you introduce friends and family Reviewed on: 13th August 2022

Excellent Car Insurance Company

5
Was looking for car insurance as i am not driving much since Covid 2020. work from home mostly now, so it made sense to shop around. other companies were asking a lot more, for the same details - but ByMiles came out cheaper and its really great value for money. havent had a problem so far and its got a great app that tells you how much you have travelled and where you have parked, together with the cost of the journey. so you know what you will be paying when the monthly bill comes. Love this and i really cant see my self moving to another insurance company after this great year so far. havent had to claim - so have not had any customer contact - which is good but also i dont know what they would be like, but if they are anything like the app, hopefully they are fast and efficient also. Reviewed on: 13th August 2022

Good insurance company

4
Whilst tracker insurance companies have a bad rep in the industry, bymiles are looking to change that perception through easy setup, friendly customer service and an intuitive mobile app. Reviewed on: 13th August 2022

Best Price

5
I never save the much money . Best choice Best option for car insurance By Miles Reviewed on: 13th August 2022

Johnners

5
quick response to any questions and very proffesional Reviewed on: 13th August 2022

Amazing Car Insurance

5
I love this car insurance …… I don’t do a lot of miles so it suits me perfectly. It works out at almost half the price of other insurance quotes! Through the App, the tracker enables me to see exactly where I’ve been and when. I can check my balance any time I like. I get an email each month reminding me when they will take the direct debit and how much they will take. I have recommended By Miles to so many people. I NEVER do reviews but on this occasion I felt I had to. I love it ! Reviewed on: 13th August 2022

Very easy to manage

5
We were looking for a suitable insurance for our small family since we don’t run as much miles and when we do it’a very easy to see how much in budget we are and how many miles we have covered Reviewed on: 13th August 2022

easy to use with competitive price

5
Easy to use with very competitive price Reviewed on: 13th August 2022

Cheap car insurance

5
These are an excellent company for people who don’t do that many miles a year .A few of family are with this company and I would definitely recommend them . I’ve been with these for going on 3 years and I wouldnt go with any other car insurance. 5 star plus for reliable and sufficient company . Reviewed on: 13th August 2022