Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Best value and great service

5
Only pay for what you use and service team always ready to help Reviewed on: 11th August 2022

Great insurance model

5
I love not having to guess how many miles I’ll cover in a year. With work-from-home it’s especially important, I only pay for what I use. App is great and so far I haven’t even had to call the support - everything is covered by the app which is what you want. Reviewed on: 11th August 2022

The best insurance company i have been with. No problems no hassle, they do things exactly how it says on the tin

5
Had a great experience with them, renewed my next annual olicy with them, couldn’t be happier Reviewed on: 11th August 2022

An excellent company

5
Most helpful and efficient staff which reflects well on the company Reviewed on: 11th August 2022

Best Insurance by a long haul

5
Never had any problems in any way with my insurance , easy to navigate website and quick to respond to any questions I have , absolutely love them and my insurance keeps coming down all the time , value for money , in this climate anyone should take a real good look at what they are paying as either way ,if I do low milage or higher milage my insurance is much cheaper than any other company and that’s telling it straight , pay as I go is simple Reviewed on: 11th August 2022

Very good value for money

5
Having previously been insured with Admiral, and my premium rate not dropping much below £400 for my 1l Peugeot, I decided to try ByMiles. I was given a much lower rate (over half of previous quotes), and because you only pay for what you drive each month, my monthly payments are extremely low. I recommended them to my partner, and we both received some free miles, which, 9 months later I am still using as I very rarely drive anywhere. The team are great and are able to help with any issues/questions I've had. Reviewed on: 11th August 2022

Best insurance

5
I am very satisfied with by miles. Excellent Reviewed on: 11th August 2022

Best car insurance company

5
This is the cheapest car insurance I've ever had. Quick and easy to apply. Reviewed on: 11th August 2022

Thank w such a great service

5
I have had such an amazing experience with you. I will keep renewing with you Reviewed on: 11th August 2022

Great idea for low mileage customers

5
As I am retired I use my car very little, therefore ‘By Miles’ is the perfect insurance scheme for me. Reviewed on: 11th August 2022

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review