Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

The best by miles

5
Great concept on insuring my car as I don't do many miles. Pay per mile , brilliant idea. Love when my statement arrives, The best by miles. Reviewed on: 11th August 2022

Excellent value for low mileage drivers.

5
I have been a customer for a couple of years and have been very pleased with the cost - both of the initial premium and the pence per mile rate. Reviewed on: 11th August 2022

Awesome product

5
Used for years now. Such a good product for those who don't drive very much. Love this. Reviewed on: 11th August 2022

Perfect for a second car

5
I have been using this provider for more than half a year and I find the service to be very simple to use. There is a website which stores your journeys and you get a text after each trip showing its cost. Highly recommended. Reviewed on: 11th August 2022

Perfect for Professionals

5
It’s absolutely perfect for me. For anyone that works a 9-5 in the City and has to take public transport everyday, it doesn’t get better than ByMiles car insurance. Why should I have to pay the cost of a driver using 10,000 miles per year, if I’m only doing maybe 2000. The upfront cost is cheap and then the per mile cost is peanuts. I’m usually only paying a couple of pounds per month. I only wish I found this company sooner! Reviewed on: 11th August 2022

Great for people with low mileage

5
During the working from home period By Miles helped me save a ton of money when I wasn't really using my car quite as often. I would recommend By Miles to those in a similar situation. Their live chat has been very helpful in the past too. Reviewed on: 11th August 2022

Perfect for my driving routine

5
I have uses By Miles for 2 years And i have saves 100’s of pounds off my insurance purely for the fact that I pay for how much i drive! Its a great concept and works for young drivers like me who work from home and only use the car on social occasions! Id recommend this policy for anyone like me who only uses their car in the occasional weekend and evenings and cant afford to fork out those high premiums Reviewed on: 11th August 2022

Outstanding

5
When I was looking for insurance I stumbled upon by miles got my quote and wow I was so surprised of the cost it was so cheap and was just what I was looking for as I only do a small amount of miles per year but even if I was to do over 10k miles it would still be cheaper than your normal insurance. I also like the fact that I have a little tracker in my car Reviewed on: 11th August 2022

I'm happy that I found By Miles, it definitely was the best decision to chose them.

5
I've bought my first car last year (2021) November, and By Miles gave me the best quote, and also, I joined them via an invitation link from one of my friends, so we both got £100 Free Miles Credit, what covered for my journeys for more than 5 months, what was really helpful. I'm very happy with them, I definitely recommend By Miles Car Insurance to everyone. Reviewed on: 11th August 2022

Great value, saved loads

5
Great insurance, extremely affordable and I have saved 100’s of pounds this last year as I work at home and don’t drive often, so have only paid for the miles I have driven and the initial fee for standing insurance! I would usually spend £700 a year on insurance but with By Miles, only £300! Will be using again. Reviewed on: 11th August 2022