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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

I work from home part time and have saved a fortune.

This insurance is perfect for those who work from home or drive locally for work, but even if you travel further, there is a cap which is extremely reasonable. Great customer service and a fantastic insurance option to save money for those ever increasing energy bills! Reviewed on: 11th August 2022

Brilliant insurance for people who drive fewer miles and no hassle at all

I love how I can check my mileage throughout the month and see where I’ve saved money on days I have exceeded mileage and how on months you don’t drive or you drive very little it reflects on how much you pay Reviewed on: 11th August 2022

Helpfull

When I had an accident there was no hassle, the loan car was delivered the same day and our car taken for repair and delivered back on completion. No hassle, no problems & no stress. I would recommend them to anyone. Reviewed on: 11th August 2022

Choices

I am aware that I have more options available to me bye my choice to choose By Miles as my insurers this year not only the cost important at this time . But it has made me more environmentally aware is it better to walk or public transport so saving on fuel and health by walking instead of just jumping in the car . I will definitely renew for another year. Reviewed on: 11th August 2022

Excellent value

Excellent value for me as I don’t do many miles. Paying just for the miles I do is just great. Reviewed on: 11th August 2022

Surely this is the sane way to insure your car?

This is my best so far car insurance experience. If your car has to go in for repairs and may off the road for an extended period, tell the support team and remove the dongle, then if the garage take the car for road tests etc, its on their insurance not yours. You only pay for the miles that you drive, its that simple. Reviewed on: 11th August 2022

Best solution for those that drive less

Love that this option exists. As someone that has a car sitting on the driveway most of the time I am saving a lot compared to traditional insurance options. Also the app makes it very easy to manage. Reviewed on: 11th August 2022

Very good service and value for money

In this time of crisis it very helpfull for everyone if they can save up some money. So this car insurance is really good for people who are trying to make ends meet every month. Will highly recomment this one, and their service is verry good as well. Reviewed on: 11th August 2022

Fab provider

Fab provider. Very kind staff members Reviewed on: 11th August 2022

Best value for money

from day one I have had nothing but careful enquiries to my experience with BuyMiles. Other so called best value insurance companies are anything but. The last one I was with I now wouldn't piss on if they were on fire. Their TV adverts make my blood boil with their obvious insincerity. LV by the way. Reviewed on: 11th August 2022

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