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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best car insurance

5
Best because you only pay a smaller annual premium and then monthly for the number of miles done, so don’t pay when not using car!!! Win win Reviewed on: 11th August 2022

Easy to use & suits our driving habits

5
We switched to ByMiles last year. We do very little local driving (choosing to cycle where possible) but do need to have a car for family visits away from London. Even in the run up to Christmas when we visited everyone, we probably do less mileage than a lot of people do every month, so paying per mile is saving us a lot of money! Reviewed on: 11th August 2022

Fair Company

5
This company is very fair to the low mileage user, would recommend to anyone Reviewed on: 11th August 2022

Cheapest quotes by far

5
I've been very pleased with the service and price and would highly recommend By Miles Reviewed on: 11th August 2022

Couldn't ask for more

5
I recently joined By Miles car insurance as a result of the pandemic changing the amount I was driving. I'd heard of insurance that was better for lower mileage drivers but hadn't really looked into it before. But aren't I so glad I did, I really couldn't rate this provider highly enough. It was so simple to get started, their app is great I can track everything from my phone. Everything about it just seems very seamless and well supported. I'm up for renewal in about a months time and unless something changes drastically I'll be staying put. I've saved about £150 as it stands and really couldn't be more pleased. LETS GO BY MILES ! Reviewed on: 11th August 2022

More than great service

5
I've enjoyed the By Miles service for a couple of years and have found it exemplary. This is, in itself admirable but in today's economic constraints of inflation and general cost of living explosion, I'm grateful for their continued affordability to low mileage drivers such as myself. They are exclusively fair in not milking those who can ill afford to pay premium rates. I have and will continue to recommend By Miles to anyone. Reviewed on: 11th August 2022

Good way to insure

5
It really pays if you do limited miles. Customer service is very good Reviewed on: 11th August 2022

does what it says on the tin

5
simply a great service highly recommend Reviewed on: 11th August 2022

No fuss insurance

5
So glad I found By Miles , excellent company , great customer service , and saved almost half on my car insurance. Reviewed on: 11th August 2022

Great option for many people

5
There are many people out there who drive less often where ByMiles would be a great option and could considerably cut down their insurance costs. Reviewed on: 11th August 2022