Write a review

Go to business site

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

View other By Miles products

4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

By Miles Car insurance reviews (13081)

Excellent service

5* service always recommended to members Reviewed on: 10th August 2022

I've never found a better insurance company that complies with its promise's to its costumers

I've been kept up to date with my mileage Reviewed on: 10th August 2022

I have been with pay by mile for at lest 3 years is the best car insurance company I ever had I just love it best car insurance ever

The best experience I had was when I did more than 150 miles I got mile discount that’s great Reviewed on: 10th August 2022

Easy, reliable and professional

By miles is by miles the easiest online insurer I have used. I drive with the peace of mind I’m fully covered with no fuss and the security of being able to track my car is an added bonus Reviewed on: 10th August 2022

Easy and smooth transaction and regular updates

Feels like looking after me and my car. The GPS function is great too. It also makes sense that usage deterimed cost. Reviewed on: 10th August 2022

Y miles is by far the best

I find this type of policy very useful for be because I am a low mileage driver. Paying a fixed charge and then for the miles I do gives me great savings. It is a very good model. Reviewed on: 10th August 2022

Good news

Drive less and save money or drive more and spent more Reviewed on: 10th August 2022

An Honest and Fair Way to be Insured

I have been infuriated when using insurance providers in the past for their dishonest approach, reluctance to payout on claims and reluctance to lower premiums during renewal. Fortunately, I have not had to claim with ByMiles but I have been thoroughly impressed with their approach to renewing and rewarding customers and fair and generous approach to the cap on miles per day. I prefer this style of service where I can control my expenditure and feel like I pay what I owe, rather than paying an arbitrary figure based on hidden metrics. Reviewed on: 10th August 2022

Terrific money saver!

Although I love driving, I hate being ripped off by the over advertised insurance companies. By Miles only charges me for the miles that I drive. Terrific value! Reviewed on: 10th August 2022

Already recommended it to at least a dozen people

During lock down I had a bit of time to not just accept the annual increase my policy provider snuck in every year at the last possible moment before my policy renewed and I had time to shop for others for a change. As I hadn’t used my car hardly at all I was considering usage based but mainly wanted to get a quote to use to haggle with my current provided. The quoting hand price was so good that I bought it there and then leaving my old provider of 10 years! It saved me over £700 in the first year compared to my old policy and come renewal I was actually rewarded By Miles and my premium dropped slightly! I cannot recommend enough. Reviewed on: 10th August 2022

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

GAP insurance
from Veerkle 0.00 from 0 reviews
Car insurance
from Marmalade 3.55 from 45 reviews
Car insurance (discontinued)
from echoice (inactive company) 3.67 from 3 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

By Miles: Car insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Excellent service

I've never found a better insurance company that complies with its promise's to its costumers

I have been with pay by mile for at lest 3 years is the best car insurance company I ever had I just love it best car insurance ever

Easy, reliable and professional

Easy and smooth transaction and regular updates

Y miles is by far the best

Good news

An Honest and Fair Way to be Insured

Terrific money saver!

Already recommended it to at least a dozen people

Review By Miles: Car insurance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024