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Car Cash Point: Logbook Loan reviews

Name: Logbook Loan
Rating: 4.76 (289 reviews)

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4.70

Based on 289 reviews, last reviewed 15th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

3 star

Latest highest rating:

5

Great company and great service Very helpful staff and great service. Would recommend to anyone. Reviewed on: 10th March 2020

Latest lowest rating:

1

Avoid!! Not sure how they are managing to get all the positive reviews but I assure you that they are the worst loan company I have ever dealt with! Use at yo... Read more Reviewed on: 15th May 2023

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About this product

Looking for Car Cash Point logbook loan reviews? We collect comments and reviews from users like you on Smart Money People, so that you can make better decisions when choosing your next logbook loan. So if you've got a poor credit rating, or are just looking for a new car, and need finance, be sure to read our reviews first. Or if you want to help our community, post a review of your own experiences with Car Cash Point and join the Smart Money People community!

Car Cash Point Logbook Loan reviews (289)

Review of the Car Cash Point, Logbook Loan:

Be warned

These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you. - Why do they have such good reviews? because they pay customers £10 to write them. I received such an offer and declined. But it is amazing what some people will do for a tenner. - At the last minute, having agreed the amount they are willing to loan to you on your car, they ask you to prepay three months re-payments out of the funds before they send them, thereby effectively reducing the loan amount. I suggest you say 'no thanks' and walk away. They will probably drop the requirement. - When you come to settle your loan (which you need to do asap) you will realise that you have not been given any instructions as to how to do this. There is nothing, anywhere. In the paperwork, or on the website. If you email every email address you can find, including that of your 'account manager' you will probably not get a reply. It is not in their interest to settle a loan, given the extortionate level of interest that is accruing. - When you finally do attract their attention, you will probably find that another payment date has passed and more interest has accrued. You can try arguing that you have been trying to settle this for x weeks but they won't budge. Plus all the time you are arguing, the interest is still running. - When you finally do get a settlement figure, ask for a full statement showing how the interest is calculated. If you were foolish enough to agree to x months payments being taken in advance before they sent you the money (see my earlier point), you will find that you have still been charged interest on the full amount. Totally wrong, but they won't budge. Don't forget, while you argue this, the interest is still running. - After all of this, you will be left totally deflated and feeling like you wished you had never ever come across Car Cash Point. But its not over. While it only took them a day to acquire your log book and register a HPI on your car, it will take them up to a week (or possibly more) to return your log book and cancel the HPI, during which time your car is unsalable. Good Luck! Reviewed on: 14th February 2018

Great service!!

Easy quick service. Recommended. Reviewed on: 1st July 2017

Does what it says on the tin

Used Ccp 3 times. Very thorough and professional throughout. Competitive in their market. They make sure that the loan is affordable and pay attention to detail. Reviewed on: 1st July 2017

Quick and reliable

They were really professional with me Reviewed on: 1st July 2017

Excellent service

I have received excellent service thru Ccp always happy to help Reviewed on: 1st July 2017

Fast... great customer care

Everything was explained in great detail, Reviewed on: 1st July 2017

Excellent

Great customer service and quick and easy process Reviewed on: 1st July 2017

Very friendly and relaxed company

My experience with this company was great. Everything clearly explained and the staff are professional and friendly. Reviewed on: 30th June 2017

Very good and fast service

Very quick and easy and very good customer service and representative Reviewed on: 30th June 2017

Quick,professional and efficient

Could not fault the service from phone to representative. Excellent service. Reviewed on: 30th June 2017

First class log book loans

This is the second time I have taken a log book loan with car cash point. They are quick efficient and very professional. After an initial chat I met up with a member of their team. Signed paperwork and money was in my account same day. When I settled my first loan I wasn't charged extortionate interest and the transaction was smooth and my car documents returned immediately. Highly recommend! Reviewed on: 30th June 2017

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