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Car Cash Point: Logbook Loan reviews

Name: Logbook Loan
Rating: 4.76 (289 reviews)

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4.70

Based on 289 reviews, last reviewed 15th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

3 star

Latest highest rating:

5

Great company and great service Very helpful staff and great service. Would recommend to anyone. Reviewed on: 10th March 2020

Latest lowest rating:

1

Avoid!! Not sure how they are managing to get all the positive reviews but I assure you that they are the worst loan company I have ever dealt with! Use at yo... Read more Reviewed on: 15th May 2023

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About this product

Looking for Car Cash Point logbook loan reviews? We collect comments and reviews from users like you on Smart Money People, so that you can make better decisions when choosing your next logbook loan. So if you've got a poor credit rating, or are just looking for a new car, and need finance, be sure to read our reviews first. Or if you want to help our community, post a review of your own experiences with Car Cash Point and join the Smart Money People community!

Car Cash Point Logbook Loan reviews (289)

Review of the Car Cash Point, Logbook Loan:

Be warned

These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you. - Why do they have such good reviews? because they pay customers £10 to write them. I received such an offer and declined. But it is amazing what some people will do for a tenner. - At the last minute, having agreed the amount they are willing to loan to you on your car, they ask you to prepay three months re-payments out of the funds before they send them, thereby effectively reducing the loan amount. I suggest you say 'no thanks' and walk away. They will probably drop the requirement. - When you come to settle your loan (which you need to do asap) you will realise that you have not been given any instructions as to how to do this. There is nothing, anywhere. In the paperwork, or on the website. If you email every email address you can find, including that of your 'account manager' you will probably not get a reply. It is not in their interest to settle a loan, given the extortionate level of interest that is accruing. - When you finally do attract their attention, you will probably find that another payment date has passed and more interest has accrued. You can try arguing that you have been trying to settle this for x weeks but they won't budge. Plus all the time you are arguing, the interest is still running. - When you finally do get a settlement figure, ask for a full statement showing how the interest is calculated. If you were foolish enough to agree to x months payments being taken in advance before they sent you the money (see my earlier point), you will find that you have still been charged interest on the full amount. Totally wrong, but they won't budge. Don't forget, while you argue this, the interest is still running. - After all of this, you will be left totally deflated and feeling like you wished you had never ever come across Car Cash Point. But its not over. While it only took them a day to acquire your log book and register a HPI on your car, it will take them up to a week (or possibly more) to return your log book and cancel the HPI, during which time your car is unsalable. Good Luck! Reviewed on: 14th February 2018

Very helpful and very easy

CCP have helped me on a number of occasions and always been efficient and professional. Often my requests have been at very short notice but it's never been a problem. On the one occasion I did have a problem they dealt with it well, and sorted the issue. A Reviewed on: 30th June 2017

Great company

Great service, cheaper than the rest Reviewed on: 30th June 2017

Excellent and Professional Service - Paul took me through the terms and conditions in the morning and arranged for funds to be transferred by the afternoon.

Very customer-oriented environment - their approach is very professional yet personable. I would not hesitate in recommending them to new clients. Well done Paul and the team ! Reviewed on: 30th June 2017

Easy to arrange and everyone was so helpful and courteous

Made a call a home visit was arranged Matthew arrived who was polite and professional. He made it a very pain free experience. The money was in my account within a few days. Brilliant Reviewed on: 30th June 2017

Top class service

Fast Efficient Excellent service excellent staff members really good service to release cash on a quickly Reviewed on: 30th June 2017

Best car loan company

Excellent customer service. Very easy and friendly service. Best for service on market. Reviewed on: 30th June 2017

Great Company

Fast payout, honest and cheaper than everywhere else Reviewed on: 30th June 2017

Fast and efficient

Very friendly service and helped overcome a few setbacks which potentually would have stopped me being applicable for a loan. Highly recommended. Reviewed on: 30th June 2017

Excellence in Service

Paul took me through the terms and conditions in the morning and arranged for funds by the afternoon. An example of the professional, courteous, and expediency customers can expect at CCP. Reviewed on: 30th June 2017

Very good

They are very easy to communicate with and better options allocated to you Reviewed on: 30th June 2017

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