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Car Cash Point: Logbook Loan reviews

Name: Logbook Loan
Rating: 4.76 (289 reviews)

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4.70

Based on 289 reviews, last reviewed 15th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

3 star

Latest highest rating:

5

Great company and great service Very helpful staff and great service. Would recommend to anyone. Reviewed on: 10th March 2020

Latest lowest rating:

1

Avoid!! Not sure how they are managing to get all the positive reviews but I assure you that they are the worst loan company I have ever dealt with! Use at yo... Read more Reviewed on: 15th May 2023

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About this product

Looking for Car Cash Point logbook loan reviews? We collect comments and reviews from users like you on Smart Money People, so that you can make better decisions when choosing your next logbook loan. So if you've got a poor credit rating, or are just looking for a new car, and need finance, be sure to read our reviews first. Or if you want to help our community, post a review of your own experiences with Car Cash Point and join the Smart Money People community!

Car Cash Point Logbook Loan reviews (289)

Review of the Car Cash Point, Logbook Loan:

Be warned

These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you. - Why do they have such good reviews? because they pay customers £10 to write them. I received such an offer and declined. But it is amazing what some people will do for a tenner. - At the last minute, having agreed the amount they are willing to loan to you on your car, they ask you to prepay three months re-payments out of the funds before they send them, thereby effectively reducing the loan amount. I suggest you say 'no thanks' and walk away. They will probably drop the requirement. - When you come to settle your loan (which you need to do asap) you will realise that you have not been given any instructions as to how to do this. There is nothing, anywhere. In the paperwork, or on the website. If you email every email address you can find, including that of your 'account manager' you will probably not get a reply. It is not in their interest to settle a loan, given the extortionate level of interest that is accruing. - When you finally do attract their attention, you will probably find that another payment date has passed and more interest has accrued. You can try arguing that you have been trying to settle this for x weeks but they won't budge. Plus all the time you are arguing, the interest is still running. - When you finally do get a settlement figure, ask for a full statement showing how the interest is calculated. If you were foolish enough to agree to x months payments being taken in advance before they sent you the money (see my earlier point), you will find that you have still been charged interest on the full amount. Totally wrong, but they won't budge. Don't forget, while you argue this, the interest is still running. - After all of this, you will be left totally deflated and feeling like you wished you had never ever come across Car Cash Point. But its not over. While it only took them a day to acquire your log book and register a HPI on your car, it will take them up to a week (or possibly more) to return your log book and cancel the HPI, during which time your car is unsalable. Good Luck! Reviewed on: 14th February 2018

Excellent service and quick cash

My loan was issued quickly and without fuss. I would recommend them to others for a quick solution when times are tight. Reviewed on: 28th June 2017

Great, friendly service

Loan paid out the same day and a pleasure to deal with. Many thanks! Reviewed on: 28th June 2017

Car Cash Point Review

Very thorough, friendly & professional service from all staff I've dealt with at Car Cash point. The best rates I have found from all log book lenders too. Would definitely recommend them to family/friends Reviewed on: 28th June 2017

fast cash

Great all round customer service and reasonable interest to tailor your loan. Thanks you car cash point ☝️ Reviewed on: 27th June 2017

Excellent service

Very very happy with them also very quick and easy I would recommend them many thanks Reviewed on: 27th June 2017

Awesome services

I' m very happy with Car cash point , they helped me out today , very quick and easy , also all the team with I was in contact today was brilliant and explained everything perfectly. I will love to deal with them in the future. Many thank Car Cash Point Team. Reviewed on: 27th June 2017

efficient and proffesional

One quick phone call an arangement was made for Chris to come and visit me the following day we went through the formalities filled in the paperwork and the money was in my account within 2 hours 5 star service i would recomend to anyone Reviewed on: 27th June 2017

The one, The best, The amazing

I was able to get back on top things which was a challenge. I couldn't of done without Car Cash Point. We The Best Reviewed on: 27th June 2017

Amazing, reliable, efficient, understanding, Wicked!!!

Lenient, they've helped me get up to date on my Credit status, helped me with important things with my personal life. Feel extremely bless doing business with car cash point. The best! Reviewed on: 27th June 2017

No hassle

It was simple and straight forward to arrange and hassle free ever since. Also, they do not pester you every five minutes with other products. Every now and then they do ask if everything is alright and if they can help with anything. Very good customer service. Reviewed on: 27th June 2017

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