Smart Money People Logo

Car Cash Point: Logbook Loan reviews

4.70
Based on 289 reviews, last reviewed 15th May 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Great company and great service Very helpful staff and great service. Would recommend to anyone. Reviewed on: 10th March 2020
Trevor Anderson's avatar
Trevor Anderson

Latest lowest rating:

1

Avoid!! Not sure how they are managing to get all the positive reviews but I assure you that they are the worst loan company I have ever dealt with! Use at yo... Read more Reviewed on: 15th May 2023
The Saint ST1's avatar
The Saint ST1

About this product

Looking for Car Cash Point logbook loan reviews? We collect comments and reviews from users like you on Smart Money People, so that you can make better decisions when choosing your next logbook loan. So if you've got a poor credit rating, or are just looking for a new car, and need finance, be sure to read our reviews first. Or if you want to help our community, post a review of your own experiences with Car Cash Point and join the Smart Money People community!

Car Cash Point Logbook Loan reviews (289)

Review of the Car Cash Point, Logbook Loan:

Be warned

1
These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you. - Why do they have such good reviews? because they pay customers £10 to write them. I received such an offer and declined. But it is amazing what some people will do for a tenner. - At the last minute, having agreed the amount they are willing to loan to you on your car, they ask you to prepay three months re-payments out of the funds before they send them, thereby effectively reducing the loan amount. I suggest you say 'no thanks' and walk away. They will probably drop the requirement. - When you come to settle your loan (which you need to do asap) you will realise that you have not been given any instructions as to how to do this. There is nothing, anywhere. In the paperwork, or on the website. If you email every email address you can find, including that of your 'account manager' you will probably not get a reply. It is not in their interest to settle a loan, given the extortionate level of interest that is accruing. - When you finally do attract their attention, you will probably find that another payment date has passed and more interest has accrued. You can try arguing that you have been trying to settle this for x weeks but they won't budge. Plus all the time you are arguing, the interest is still running. - When you finally do get a settlement figure, ask for a full statement showing how the interest is calculated. If you were foolish enough to agree to x months payments being taken in advance before they sent you the money (see my earlier point), you will find that you have still been charged interest on the full amount. Totally wrong, but they won't budge. Don't forget, while you argue this, the interest is still running. - After all of this, you will be left totally deflated and feeling like you wished you had never ever come across Car Cash Point. But its not over. While it only took them a day to acquire your log book and register a HPI on your car, it will take them up to a week (or possibly more) to return your log book and cancel the HPI, during which time your car is unsalable. Good Luck! Reviewed on: 14th February 2018

Very quick payout

4
Had two loans with this co and was very satisfied Reviewed on: 26th June 2017

Great

5
Always willing to help. Great customer service and very understanding and friendly. Reviewed on: 26th June 2017

Fantastic service

5
I have a few accounts with car cash point . I find them , friendly . Honest and very helpfully . Very easy to contact and always there to help when needed , I will always be a customer Reviewed on: 26th June 2017

Very quick and easy process

5
Called for the loan was in my account within 24 hours would definitely recommend them Reviewed on: 26th June 2017

Amazing

5
A really good helpful company to work with Reviewed on: 26th June 2017

Fast solution to rise funds

4
Very efficient and fast company. Set up the appointment at my place, gave the documents required and in within one hour the funds were available in my bank account. Reviewed on: 26th June 2017

Polite quick easy service

5
My experience was a good experience as I got the money prompt and the service was fast and polite Reviewed on: 26th June 2017

Amazing

5
Fast, friendly very easy to use. Reviewed on: 26th June 2017

Best loan option

5
I have been a customer for many years and find this the easiest loan option for me. Money is there when I need it and the staff go out there way to help. I highly recommend Car Cash Point Reviewed on: 26th June 2017

Quick response

5
Very friendly and quick response, very good Reviewed on: 26th June 2017
Are you a business? Get insights, reply to reviews, invite customers and understand their needs